2018 MERCEDES-BENZ CLS ignition

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Disabled
See Operator' s Man ‐
ual The front-passenger fron t air bag and front-passenger knee bag are
deactivated during th e journey, although:R
an adult
or R
a person of th e correspondin g statur e is on th e front-passenger seat
If additional force s are applie d to th e seat , th e system may interpret
th e occupant's weigh t as lower than it actually is.
G WARNIN G
The front-passenger fron t air bag and front-passenger knee bag does
no t deploy in th e event of an accident.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 141).X
Switc h th e ignition off .X
Hav e th e occupant get out of th e vehicle.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G OF F indicator lamp in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switched on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds R
th e PASSENGER AI R BA G O F F indicator lamp mus t then ligh t up
and remain lit after th e self-diagnosis . If th e indicator lamp is on ,
th e OCS (Occupant Classification System) has disabled th e front-
passenger fron t air bag and front-passenger knee bag
( Y
page 49) R
th e Front Passenger Airbag Enable d See Operator' s
Manual or Front Passenger Airbag Disabled See Opera‐
tor's Manual display message s mus t no t be shown in th e mul-
tifunction display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F indicator lamp
remain s lit or goe s out depend s on how OCS classifies th e occupant .
If th e condition s are no t fulfilled , th e system is no t operating correctly.X
Visit a qualified specialist workshop immediately.
Observ e th e additional information on OCS ( Y
page 49).
Front Passenger Air ‐
bag Enable d The front-passenger fron t air bag and front-passenger knee bag are
enabled during th e journey, although:210
Display messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
See Operator' s Man ‐
ual R
a child, a small adult or an objec t weighing less than th e system' s
weigh t threshold is locate d on th e front-passenger seat
or R
th e front-passenger seat is unoccupied
The system may detec t objects or force s applyin g additional weigh t on
th e seat .
G WARNIN G
The front-passenger fron t air bag and front-passenger knee bag may
deploy unintentionally.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 141).X
Switc h th e ignition off .X
Ope n th e front-passenger door .X
Remove th e child and th e child restrain t system from th e front-
passenger seat .X
Mak e sur e that there are no objects on th e seat addin g to th e
weight.
The system may otherwise detec t th e additional weigh t and inter-
pre t th e seat occupant's weigh t as greate r than it actually is.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G OF F indicator lamp in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switched on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simultane -
ousl y for approximately six seconds R
th e PASSENGER AI R BA G OF F indicator lamp mus t then ligh t up and
remain lit after th e self-diagnosis . If th e indicator lamp is on , th e
OCS has disabled th e front-passenger fron t air bag and front-
passenger knee bag ( Y
page 49 )R
th e Front Passenger Airbag Enable d See Operator' s Man ‐
ual or Front Passenger Airbag Disabled See Operator' s
Manual display message s mus t no t be shown in th e multifunction
display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F indicator lamp
remain s lit or goe s out depend s on how OCS classifies th e occupant .
If th e condition s are no t fulfilled , th e system is no t operating correctly.X
Visit a qualified specialist workshop immediately.
Observ e th e additional information on OCS ( Y
page 49).Display messages 21 1
On-board computer and displays Z

Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit.
Cigarette lighter in the front compart-
ment
Mercedes-AMG vehicles X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
To open: briefly press the trim on cover C .
The stowage compartment opens. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automatically
when the heating element is red-hot.
All other models X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
To open: slide cover C forwards until it
engages. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automatically
when the heating element is red-hot. X
To close: briefly press cover C at the front.
The cover moves back. 12 V sockets
General notes X
Turn the SmartKey to position 1 in the ignition
lock ( Y
page 123).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
Socket in the front center console
Mercedes-AMG vehicles X
To open: briefly press the trim on cover C .
The stowage compartment opens. X
Lift up the cover of socket D .X
To close: fold down cover C .
All other models Features 253
Stowage and features Z

Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system. Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.258
Features
Stowage and features

Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. Features 259
Sto wag e an d features Z

You will see the Roadside Assistance Con‐
nected message in the display. If the remote
malfunction diagnosis can be started, the
Request for Vehicle Diagnostics
Received Start vehicle diagnostics?
message appears in the display. X
Press the Yes button to confirm the message.X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 123).X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the remote malfunction
diagnosis is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 30). Information on Roadside Assistance
( Y
page 27).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded260
Features
Stowage and features

X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 123).X
Press and hold buttons D and

Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.Engine compartment 265
Maintenance and care Z