2018 MERCEDES-BENZ CLA service

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in am anner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating condition sofy our vehicleR
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
ar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
startin gt he engine.R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain as afe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equa lq ual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed ,m anufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
as upply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 314).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of this Oper-
ator's Manual going to print. Country-specific
differences are possible .B ear in mind that
your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicl eo peration
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installe dp arts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut ,M aine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcemen tl aws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for ar eplace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or ar efund of the
purchase price or lease price, if after ar eason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
ar easonable number of repair attempts is pre-
sumed for ar etail buye rorl essee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in ac ondition that is likely to causeService and vehicle operation 25
Introduction Z

death or serious bodily injury if the vehicle is
driven ,t hat defect or malfunction has been
subjec ttor epair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writin goft he need for its repair.
(2) the same substantial defect or malfunction
of al ess serious natur et han category (1)
has been subjec ttor epair four or more
times and you have directly notified
Mercedes-Benz in writin goft he need for its
repair.
(3) the vehicle is out of servic ebyr eason of
repair of the same or differen ts ubstantial
defect sorm alfunction sf or ac umulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA ,L LC
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance Always bring the Maintenance Booklet with you
when takin gt he vehicle to an authorized
Mercedes-Benz Center .Y our customer service
advisor will enter every servic ei nt oy our Main-
tenance Booklet on your behalf.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offer st echnical help in the event of a
breakdown .C alls to the toll-free Roadside Assis-
tanc eH otline are answered by our agent s2 4
hours ad ay, 365 days ay ear.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information ,r efer to the
Mercedes-Benz Roadside Assistance Program
brochur e( USA )ort he "Roadside Assistance"
section in the Service and Warrant yB ooklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership In the event of ac hang eofa ddress, please send
us the "Notification of Addres sC hange" in the
Service and Warrant yB ooklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA )att he hotlin en umber
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100 .T his will assist us in contact-
ing you in at imely manner should the need arise.
If you sell your Mercedes ,p lease leave all liter-
ature in the vehicle so that it is available to the
nex to wner.
If you have purchased au sed car, please send us
the "Notification of Used Car Purchase" in the
Service and Warrant yB ooklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA )att he hotlin en umber
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outsid et he USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacemen tp arts may
not be readily available. R
Lead-free fuel for vehicles with ac atalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have ac onsiderably lower
octane number. Unsuitable fuel can cause
engin ed amage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA ,L LC
European Deliver yD epartment
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Deliver yD epartment
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C926
Service and vehicle operation
Introduction

Operating safety
Important safet yn otes
G WARNING
If you do not have the prescribed service/
maintenanc ew ork or any required repairs
carried out, this can result in malfunctions or
system failures. There is ar isk of an accident.
Always have the prescribed service/mainte-
nanc ew ork as well as any required repairs
carried out at aq ualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is ar isk
of fire.
When driving off road or on unpaved roads,
chec kt he vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardiz et he operatin gs afety of
the vehicle. There is an increased risk of an
acciden ta nd injury.
Never tamper with the wiring as well as elec-
tronic component sort heir software. You
should have all work to electrical and elec-
tronic equipment carried out at aq ualified
specialist workshop. ! There is ar isk of damage to the vehicle if: R
the vehicle becomes stuck ,e .g. on ah igh
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, as peed bump or ap othole in the roadR
ah eavy objec ts trikes the underbody or
parts of the chassis
In situation sl ike this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catc hf ire.
In such situations, have the vehicle checked
and repaired immediately at aq ualified spe-
cialist workshop. If on continuin gy our jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aq ualified spe-
cialist workshop.
Declarations of conformity USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions :1 )
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation .C hanges
or modifications not expressly approved by the
party responsible for complianc ec ould void the
user’s authorit ytoo perate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions :( 1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."Operating safety 27
Introduction Z

The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has ad efect
which could cause ac rash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA )ina ddition to notifying Mercedes-Benz
USA ,L LC.
If NHTSA receives similar complaints ,itm ay
open an investigation, and if it finds that as afety
defect exists in ag roup of vehicles, it may order
ar ecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA ,L LC.
To contact NHTSA ,y ou may call the Vehicle
Safety Hotlin et oll-free at 1-888-327-4236
(TTY: 1-800-424-9153 ); go to http://
www.safercar.gov ;orw rite to: Administrator,
NHTSA ,4 00 Sevent hS treet, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident ,r escue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in ac ompact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Data storage Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
the vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ment st he state of ac omponent, am odule, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment ,l ateral acceleration, accelerator pedal
position R
malfunction sa nd defects in important system
components, e.g. lights, brakes R
vehicle reaction sa nd operating conditions in
special driving situations, e.g. air bag deploy-
ment ,i ntervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.Data stored in the vehicle 29
Introduction Z

X
To turn the alarm off with the SmartKey:
press the 6 or 7 button on the Smart-
Key.
The alarm is stopped.
or X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock ( Y
page 122).X
Insert the SmartKey into the ignition lock.
The alarm is stopped. X
To sto pt he alarm using KEYLESS-GO:
grasp the outsid ed oo rh an dle. The SmartKey
must be outsid et he vehicle.
The alarm is stopped.
or X
Press the Start/Stop button on the dash-
board .T he SmartKey must be insid et he vehi-
cle.
The alarm is stopped.
The alarm is not switched off, eve nify ou close
the open door tha tt riggered it, for example.
i If the alarm continue sf or more than
30 seconds ,t he mbrace emergency cal ls ys -
tem automaticall yn otifie st he Customer
Assistance Center. Thi sisd on ee it her by text
message or data connection.
The emergency cal ls ys tem send st he mes-
sage or data provided that: R
yo uh av es ub scribed to the mbrace service.R
the mbrace service ha sb ee na ctivated
properly. R
the necessary mobil ep hone network is
available. Protectio na gains tt heft 69
Safety Z

Drivin gt ip s
General notes
Important safet yn otes
G WARNING
If you switch of ft he ignition whil ed riving,
safety-relevant function sa re only available
wit hl imitations, or no tata ll. Thi sc ou ld affect,
fo re xa mple, th ep owe rs te erin ga nd th eb rake
boostin ge ffect. You will require considerably
more effort to steer and brake .T here is ar is k
of an accident.
Do no ts witch of ft he ignition whil ed riving.
G WARNING
If you operat em ob ile communication equip -
men tw hen driving, you may be distracted
from th et ra ffic situation .Y ou could also los e
contro loft he vehicle. There is ar is kofa n
accident.
Only operat et hi se quipmen tw hen th ev ehicle
is stationary.
Observ et he lega lr equirements fo rt he country
in whic hy ou are driving. Some jurisdiction sp ro -
hibi tt he driver from usin gam ob ile phone whil e
drivin gav ehicle.
If you mak eac al lw hil ed riving, always use
hands-free mode. Only operat et he telephon e
when th et ra ffic situation permits. If you are
unsure ,p ull over to as af el ocation and stop
befor eo peratin gt he telephone.
Bear in min dt ha tatas peed of only 30 mph
(approximately 50 km/h), th ev ehicle cover sa
distanc eo f4 4f t( approximately 14 m) per sec-
ond.
Drive sensibly –s ave fuelObserve the following tips to save fuel: R
The tires should always be inflated to the rec-
ommended tire pressure. R
Remove unnecessary loads. R
Remove roof rack sw hen they are not needed.R
Warm up the engin eatl ow engin es peeds.R
Avoid frequen ta cceleration or braking.R
Have all maintenanc ew ork carried out as
indicated by the servic ei ntervals in the Main- tenance Booklet or by the servic ei nterval dis-
play.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
G WARNING
Drinkin ga nd driving and/or takin gd rugs and
driving are very dangerous combinations.
Even as mall amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of as erious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefor en ever leave
the engin er unning in enclosed spaces with-
out sufficien tv entilation.
Certain engin es ystems are designed to keep
the level of poisonous component sine xhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications .A lways have
work on the engin ec arried out at aq ualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Ben zC enter for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at aq ualified specialist
workshop.
The engin es ettings must not be changed under
any circumstances. Furthermore, all specific
servic ew ork must be carried out at regular
intervals and in accordance with the Mercedes-
Ben zs ervic er equirements. Details can be found
in the Maintenance Booklet.144
Driving tips
Driving and parking

accelerate sm or eg ently. This settin gisr ecom-
mended in stop-and-start traffic.
Changing lanes If when driving on multilane roads you wish to
chang etot he overtakin gl ane ,D istance Pilot
DISTRONIC support sy ou if:R
you are driving faster than 45 mph (70 km/ h)R
Distance Pilo tD ISTRONI Ci sm ai ntaining the
distance to av ehicl einf rontR
yo us wi tch on the appropriate tur ns ig nalR
Distance Pilo tD ISTRONI Cd oe sn ot currently
detect ad an ge rofc ollision
If these conditions ar ef ul filled ,y ou rv ehicl ei s
accelerated .A cceleratio nw il lbei nterrupte di f
changing lanes take st oo long or if the distance
between your vehicl ea nd the vehicl einf ront
become st oo small.
Stopping If Distance Pilo tD ISTRONI Cd et ects tha tt he
vehicl einf ront is stopping, it brakes your vehicle
unti litiss tationary.
Once your vehicl eiss tationary, it remains sta-
tionar ya nd yo udon ot nee dtod ep ress the
brake.
i After at ime ,t he electri cp ar kin gb rake
secures the vehicl ea nd relieves the service
brake.
i Depending on the specifie dm inimu md is -
tance ,y ou rv ehicl ew il lc ome to as tandstil la t
as uf ficient distance behind the vehicl ei n
front. The specifie dm inimu md is tance is set
using the contro lont he cruis ec o ntro ll ev e
r.
When Distance Pilo tD ISTRONI Ci sa ctivated,
the transmission is shifted automaticall yt o
position ] if:R
the driver's sea tb el tisn ot fastened and the
driver's door is open. R
the engine is switched off ,u nless it is auto-
maticall ys wi tched off by the ECO start/stop
function.
The electri cp ar kin gb rake secures the vehicle
automaticall yifD istance Pilo tD ISTRONI Ci s
activated when the vehicl eiss tationar ya nd:R
as ys tem malfunctio no ccurs.R
the powe rs uppl yisi nsufficient.
If am al functio no ccurs, the transmission may
also shift to position ] automatically. Settin gas peedKee pinm in dt ha titm ay take ab rief moment
unti lt he vehicl eh as accelerated or braked to
the spee ds et. X
Press the cruis ec ontro ll ev er up C for a
highe rs peed or down D for al ower speed.X
To adjus tt he se ts peed in 1m ph incre-
ments (1 km/ hi nc rements): briefl yp ress
the cruis ec ontro ll ev er up C or down D to
the pressure point.
The last stored spee di ncreases or decreases
in 1m ph (1 km/h )i ncrements.X
To adjus tt he se ts peed in 5m ph incre-
ments (1 0k m/h increments): briefly press
the cruise control lever up C or down D
beyond the pressure point.
The last stored speed increases or decreases
in 5m ph (10 km/h) increments.
i Distance Pilot DISTRONIC is not deactivated
if you depress the accelerator pedal. If you
accelerat etoo vertake, Distance Pilot
DISTRONIC adjusts the vehicle's speed to the
last speed stored after you have finished over-
taking.
Setting as pecified minimum distanceYou can set the specified minimum distanc ef or
Distance Pilot DISTRONIC by varying the time
span between one and two seconds. With this
function you can set the minimum distanc et hat
Distance Pilot DISTRONIC maintains to the vehi-
cle in front, dependen tonv ehicle speed. You
can see this distanc eint he multifunction dis-
play ( Y
page 161).
The specified minimum distanc ec an be
changed while Distance Pilot DISTRONIC is
switched on or off.
i Make sure that you maintain the minimum
distanc etot he vehicle in fron tasr equired by
law. Adjust the distanc etot he vehicle in front
if necessary.154
Driving systems
Driving and parking