2018 MERCEDES-BENZ CLA door lock

X
To turn the alarm off with the SmartKey:
press the 6 or 7 button on the Smart-
Key.
The alarm is stopped.
or X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock ( Y
page 122).X
Insert the SmartKey into the ignition lock.
The alarm is stopped. X
To sto pt he alarm using KEYLESS-GO:
grasp the outsid ed oo rh an dle. The SmartKey
must be outsid et he vehicle.
The alarm is stopped.
or X
Press the Start/Stop button on the dash-
board .T he SmartKey must be insid et he vehi-
cle.
The alarm is stopped.
The alarm is not switched off, eve nify ou close
the open door tha tt riggered it, for example.
i If the alarm continue sf or more than
30 seconds ,t he mbrace emergency cal ls ys -
tem automaticall yn otifie st he Customer
Assistance Center. Thi sisd on ee it her by text
message or data connection.
The emergency cal ls ys tem send st he mes-
sage or data provided that: R
yo uh av es ub scribed to the mbrace service.R
the mbrace service ha sb ee na ctivated
properly. R
the necessary mobil ep hone network is
available. Protectio na gains tt heft 69
Safety Z

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is ar isk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large object stot he
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large object stot he
SmartKey. Remove any bulky key rings before
insertin gt he SmartKey into the ignition lock.
! Keep the SmartKey away from stron gm ag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. am obile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. am etal case
Vehicles with KEYLESS-GO star tf unction: do
not keep the SmartKey in the trunk .O therwise, the SmartKey may not be detected, e.g. when
startin gt he engine using the Start/Stop button.
SmartKey functions
C
7 To lock the vehicleD
T To open the trunk lid

KEYLESS- GO
Gene ra ln ot esBear in min dt ha tt he engin ec an be started by
any of th ev ehicl eo cc upant sift he re is aS ma rt -
Key in th ev ehicle.
Lockin ga nd unlockingYou can start ,l oc koru nloc kt he vehicl eu sin g
KEYLESS-GO .Todot hi s, you only need carry th e
SmartKey wit hy ou. You can combine th ef unc-
tion sofK EY LESS-GO wit ht ho se of ac onven-
tional SmartKey. Unloc kt he vehicl ebyu sin g
KEYLESS-GO ,f or instance ,a nd loc kitu sin gt he
7 butto nont he SmartKey.
The driver's door and th ed oor at whic ht he han -
dle is used ,m us tb ot hbec losed. The SmartKey
mus tbeo utside th ev ehicle. Whe nl ocking or
unlocking wit hK EY LESS-GO ,t he distanc e
between th eS ma rtKey and th ec orre sponding
door handle mus tn ot be greate rt ha nt hr ee fee t
(on em eter).
Ac heck whic hp eriodically establishes ar adi o
connection between th ev ehicl ea nd th eS ma rt -
Key determine sw hether av alid SmartKey is in
th ev ehicle. This occurs, for example: R
when starting th ee ng in eR
while drivin gR
when usin gH ANDS-F RE EA CCESSR
when th ee xternal door handles are touchedR
during convenience closin g
X
To unlock th ev ehicle: touch th ei nner sur -
fac eoft he door handle.X
To lock th ev ehicle: touch sensor surfac e C
or D . Mak es ur et ha ty ou do no tt ou ch th ei nner
surfac eoft he door handle. X
Convenienc ec losin gf eature: touch
recessed sensor surfac e D for an extended
period.
Further information on th ec onveni ence clos-
ing feature ( Y
page 83).
X
To unlock th et ru nk lid : pull trunk lid han -
dle C .
Deactivating and activating If you do no ti nten dtou se th ev ehicl ef or al on -
ger period of time, you can deactivat eK EY LESS -
GO. The SmartKey will then use ver yl ittl ep ower,
thereby conserving battery power. Fo rt he pur-
poses of activation/deactivation ,t he vehicl e
mus tn ot be nearby. X
To deactivate: press th e 7 butto nont he
SmartKey twice in rapi ds uccession .
The battery chec kl amp of th eS ma rtKey
flashes twice briefl ya nd lights up once ,t he n
KEYLESS-GO is deactivated ( Y
page 73).X
To activate: press any butto nont he Smart -
Key.
or X
Inser tt he SmartKey int ot he ignition lock.
KEYLESS-GO and all of it sa ssociated features
are available again .
KEYLESS- GO star tf un ction
Gene ra ln ot es
Bear in min dt ha tt he engin ec an be started by
any of th ev ehicl eo cc upant sift he re is aS ma rt -
Key in th ev ehicle.SmartKey 71
Opening and closing Z

Changing th es ettings of th el ocking
system You can chang et he settings of th el ockin gs ys-
tem. This mean st ha to nl yt he driver' sd oor and
th ef uel fille rf lap are unlocked when th ev ehicle
is unlocked. This is useful if you frequently travel
on your own. X
To change th es etting: pres sa nd hold the
6 and 7 buttons simultaneousl yf or
approximately six seconds until th eb attery
indicator lamp flashes twice ( Y
page 73).
If th es ettin goft he lockin gs ystem is changed
within th es ignal range of th ev ehicle ,p ressing
the 7 or 6 button:R
locks or R
unlock st he vehicle
The SmartKey no wf unction sasf ollows:X
To unlock: pres st he 6 butto no nc e.X
To unlock centrally: pres st he 6 button
twice. X
To lock centrally: pres st he 7 button.
The KEYLESS-GO function is changed as fol-
lows: X
To unlock th ed ri ver's door: touch th ei nner
surface of th ed oor handle on th ed river's
door. X
To unlock centrally: touch th ei nner surface
of th ed oor handle on th ef ront-pa ssenger
door or th er ear door.X
To lock centrally: touch th eo uter sensor
surface on on eoft he door handles.X
To restor et he factor ys ettings: pres sa nd
hold the 6 and 7 buttons simultane-
ously for approximately six seconds until the
battery check lamp flashes twice
( Y
page 73).
Mechanica lk ey
General notes
If th ev ehicle can no longer be locke do r
unlocked wit ht he SmartKey or KEYLESS-GO,
use th em echanical key.
If you use th em echanical ke yt ou nlock and
open th ed river' sd oor or th et ru nk lid, th ea nti-
theft alarm system will be triggered ( Y
page 68). Ther ea re several ways to tur no ff th ea larm:X
To deactivat et he alarm with th ek ey: press
the 6 or 7 butto nont he key.
or X
Inser tt he SmartKey int ot he ignition lock.
or X
To deactivat et he alarm with KEYLESS-GO:
pres st he Start/Sto pb utto nint he ignition
lock. The SmartKey must be in th ev ehicle.
or X
Loc koru nlock th ev ehicle usin gK EY LESS-
GO. The SmartKey must be outside th ev ehi-
cle.
If you unlock th ev ehicle usin gt he mechanical
key, th ef uel fille rf lap will no tbeu nlocked auto-
matically. X
To unlock th ef ue lf ille rf lap: insert the
SmartKey int ot he ignition lock.
Removing th em echanica lk ey
X
Push release catch C in th ed irection of the
arrow and at th es ame tim er emove mechan-
ical key D from th eS ma rtKey.
For further informatio na bout:R
Unlockin gt he driver' sd oor ( Y
page 77)R
Unlockin gt he trunk ( Y
page 81)R
Lockin gt he vehicle ( Y
page 77)
Insertin gt he mechanica lk eyX
Push mechanical key D completely int ot he
SmartKey until it engages and release
catch C is back in its basic position.72
SmartKey
Opening and closing

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You cannot lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Vehicles without KEYLESS-GO or KEYLESS-GO star tf unction:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the 6 or 7 button.
If this does not work: X
Check the SmartKey battery ( Y
page 73) and replace it if necessary
( Y
page 73). X
Unlock ( Y
page 77) or lock ( Y
page 77) the vehicle using the
mechanical key.
There is interference from ap owerful source of radio waves.X
Vehicles without KEYLESS-GO or KEYLESS-GO star tf unction:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the 6 or 7 button.
If this does not work: X
Unlock ( Y
page 77) or lock ( Y
page 77) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 77) or lock ( Y
page 77) the vehicle using the
mechanical key. X
Have the SmartKey checked at aq ualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 73) and replace it if necessary
( Y
page 73).
If this does not work: X
Unlock ( Y
page 77) or lock ( Y
page 77) the vehicle using the
mechanical key.
There is interference from ap owerful source of radio waves.X
Unlock ( Y
page 77) or lock ( Y
page 77) the vehicle using the
mechanical key.74
SmartKey
Opening and closing

Door s
Important safet yn otes
G WARNING
If children are lef tu nsupervised in th ev ehicle,
they could: R
ope nt he doors ,t hu se nd angerin go th er
people or road users. R
get out and disrup tt ra ffic .R
operat et he vehicle' se quipment.
Additionally, children could set th ev ehicle in
motion if, fo re xa mple, they:R
release th ep arking brake .R
shiftin gt he automatic transmissio no ut of
par kp osition PR
Start th ee ng ine.
There is ar is kofana cciden ta nd injury.
Whe nl eavin gt he vehicle, always take th e
SmartKey wit hy ou and loc kt he vehicle. Never
leav ec hi ldren or animals unattended in th e
vehicle. Always keep th eS ma rtKey out of
reach of children .
You should preferably plac el uggage or load si n
th ec argo compartment. Observ et he loadin g
guidelines ( Y
page 237).
Unlockin ga nd opening doors from
th ei nside
! The sid ew indows will no to pen/close if th e
battery is discharged or if th es id ew indows
hav ei ce du p. It will then no tbep ossible to
close th ed oor. Do no ta ttemp ttof orce th e
doo rc lo sed. You could otherwise damage th e
doo rort he sid ew indow.
Whe nad oo riso pened, th es id ew indow on that
sid eo pens slightly. Whe nt he doo risc lo sed, th e
sid ew indow close sa gain . X
To unlock an do pe naf ro nt door: pull doo r
handle D .
If th ed oo risl ocked, locking knob C pop su p.
The doo risu nlocke da nd opens .X
To unlock ar ea rd oor: pull up locking
knob C .
The doo risu nlocke da nd can be opened.X
To ope nar ea rd oor: pull doo rh andle D .
You can ope nad oo rf ro mi ns id et he vehicle
eve nifith as bee nl ocked. You can only ope nt he
rea rd oors from insid et he vehicle if they are no t
secure dbyt he child-proof locks ( Y
page 60).
If th ev ehicle has previously bee nl ocke dw it h
th eS ma rtKey from th eo utside, opening ad oo r
from th ei ns id ew ill trigger th ea nti-thef ta lar m
system. Switc ho ff th ea lar m( Y
page 68).
Centrally locking an du nl ocking th e
vehicle from th ei nsideYou can centrall yl oc koru nloc kt he vehicle from
th ei ns ide. Thi sc an be useful if you wish to loc k
th ev ehicle befor ep ulling away, fo re xa mple.
X
To unlock : press butto n C .X
To lock : press butto n D .
If all th ed oors and th et ru nk lid are closed, th e
vehicle locks .76
Doors
Opening an dc losing

Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
You can open ad oor from inside the vehicle
even if it has been locked. You can open the rear
doors from inside the vehicle unless they are
secured by the child-proof lock ( Y
page 60).
If the vehicle has previously been locked with
the SmartKey from the outside, opening ad oor
from the inside will trigger the anti-theft alarm
system. Switch off the alarm ( Y
page 68).
If al ocked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking but-
ton for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic lockin gf eature
X
To deactivate: press and hold button C for
approximately five seconds until at one
sounds. X
To activate: press and hold button D for
approximately five seconds until at one
sounds.
If you press one of the two buttons and do not
hear at one, the relevant settin gh as already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. You could therefore lock yourself out if: R
the vehicle is being pushed R
the vehicle is being towed R
the vehicle is on ar oller dynamometer
You can also switch the automatic locking func-
tion on and off using the on-board computer
( Y
page 187).
Unlocking the driver's door (mechan-
ical key) If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 68). X
Take the mechanical key out of the SmartKey
( Y
page 72). X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key counter-clockwise
as far as it will go to position G .
The door is unlocked. X
Turn the mechanical key back and remove it. X
Insert mechanical key into the SmartKey
( Y
page 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the trunk lid. Doors 77
Opening and closing Z

X
Press the lockin gb utton on the driver’s door
( Y
page 76).X
Check whether the lockin gk nobs on the
front-passenger door and the rear doors are
still visible. Press down the lockin gk nobs by
hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the SmartKey
( Y
page 72).X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key clockwise as far as it
will go to position G .X
Turn the mechanical key back and remove it. X
Make sure that the doors and the trunk lid are
locked. X
Insert mechanical key into the SmartKey
( Y
page 72).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not armed.
Trunk
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion .T here is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is ar isk of injury, particu-
larly in the event of sudden braking or as ud-
den change in direction.
Always store object ssot hat they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 320).
You should preferably place luggage or loads in
the trunk .O bserve the loading guidelines
( Y
page 237).
Do not leave the SmartKey in the trunk .Y ou
could otherwise lock yourself out.
The trunk lid can be: R
opened and closed manually from outside R
opened automatically from outside R
opened automatically from inside R
released with the emergenc yr elease from the
inside
Opening/closing from outside
Opening
X
Press the 6 button on the SmartKey. X
Pull handle C . X
Raise the trunk lid.78
Trunk
Opening and closing