2018 MERCEDES-BENZ C CLASS ESP

Emergency unlocking ....................... 85
Important safety notes .................... 84
Opening (from inside) ...................... 84
Drinking and driving ......................... 164
Drive program
Automatic transmission ................. 150
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 227
Drive programs
Display (DIRECT SELECT lever) ...... 148
DYNAMIC SELECT switch .............. 144
Driver's door
see Doors
Driver's seat
see Seat
Driving abroad
Mercedes-Benz Service ................. 308
Driving Assistance PLUS package ... 204
Driving on flooded roads .................. 168
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist ............................. 72
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 66
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Distance Pilot DISTRONIC ............. 171
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Parking assist PARKTRONIC .......... 188
Parking Pilot .................................. 184
RACE START (Mercedes-AMG
vehicles) ........................................ 180
Driving systems
360°camera .................................. 194 Active Blind Spot Assist ................. 204
Active Lane Keeping Assist ............ 207
AIRMATIC ...................................... 181
AMG adaptive sport suspension
system ........................................... 183
ATTENTION ASSIST ........................ 198
Blind Spot Assist ............................ 200
Cruise control ................................ 169
Display
messa
ge ............................ 247
Driving Assistance Plus package ... 204
HOLD function ............................... 179
Lane Keeping Assist ...................... 202
Lane Tracking package .................. 200
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Driving tips
AMG ceramic brakes ..................... 168
Automatic transmission ................. 149
Brakes ........................................... 166
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 177
Downhill gradient ........................... 166
Drinking and driving ....................... 164
Driving in winter ............................. 169
Driving on flooded roads ................ 168
Driving on wet roads ...................... 168
Exhaust check ............................... 165
Fuel ................................................ 164
General .......................................... 164
Hydroplaning ................................. 168
Icy road surfaces ........................... 169
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 167
Snow chains .................................. 336
Subjecting brakes to a load ........... 167
The first 1000 miles (1500 km) ..... 135
Wet road surface ........................... 167
DVD video
Operating (on-board computer) ..... 219
see also Digital Operator's Man-
ual .................................................. 270
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 126
10Index

E
EASY-ENTRY featureFunction/notes ............................ .107
EASY-EXIT feature
Function/notes .............................1 07
EASY-PACK trunk box ....................... 286
EBD (electronic brake force distri-
bution)
Display message ............................ 233
Function/notes ................................ 72
ECO display
Function/notes .............................1 65
On-board computer ....................... 215
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 141
General information ....................... 140
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Trunk ............................................... 90
Vehicle ............................................. 85
Emergency Tensioning Devices
Activation ......................................... 56
Emissions control
Service and warranty information ....2 9
Engine
Check Engine warning lamp .......... .265
Display message ............................ 243
ECO start/stop function ................ 140
Engine number ............................... 361
Irregular running ............................ 143
Jump-starting ................................. 325
Starting (important safety notes) ... 138
Starting problems .......................... 143 Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139
Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 162
Tow-sta

rting (vehicle) ..................... 330
Engine electronics
Problem (malfunction) ................... 143
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ...........................................3 05
Additives ........................................ 365
Checking the oil level ..................... 304
Checking the oil level using the
dipstick .......................................... 305
Display message ............................ 245
Filling capacity ............................... 365
General notes ................................ 364
Notes about oil grades ................... 364
Notes on oil level/consumption .... 304
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 26
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual ..................................................2 70
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 227
Characteristics ................................. 70
Crosswind Assist .............................7 2
Deactivating/activating (button
in Mercedes-AMG vehicles) .............7 1
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 222
Display message ............................ 231
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 69
Trailer stabilization ........................... 72
Index11

Synchronizing the rolling code ....... 301
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 226
Genuine parts ...................................... 28
Glove box ........................................... 281
Google™ Local Search
see also Digital Operator's Man-
ual .................................................. 270
H
Handbrakesee Parking brake
Handling control system
see ESP
®(Electronic Stability Program)
HANDS-FREE ACCESS .......................... 88
Handwriting recognition
Switching text reader function
on/off ............................................ 273
Touchpad ....................................... 272
Hazard warning lamps ...................... 115
Head restraints
Adjusting (electrically) ................... 103
Adjusting (manually) ...................... 103
Adjusting (rear) .............................. 103
Adjusting the fore-and-aft posi-
tion manually ................................. 103
General notes ................................ 102
Important safety notes .................. 102
Installing/removing (rear) .............. 103
Head-up display
Adjusting the brightness ................ 224
Displays and operating .................. 213
Function/notes ............................. 213
Important safety notes .................. 213
Selecting displays .......................... 224
Setting the position ....................... 224
Storing settings (memory func-
tion) ............................................... 111
Switching on or off ......................... 213
Headlamps
Display message ............................ 242
Fogging up ..................................... 116
see Automatic headlamp mode
Heating
see Climate control
High beam flasher ............................. 114 High-beam headlamps
Adaptive Highbeam Assist ............. 115
Display message ............................ 242
Replacing bulbs ............................. 118
Switching on/off ........................... 114
Hill start assist .................................. 140
HOLD function
Activating ....................................... 180
Activation conditions ..................... 179
Deactivating ................................... 180
Display message ............................ 249
Function/notes ............................. 179
General notes ................................ 179
Home address
see also Digital Operator's Man-
ual .................................................. 270
Hood
Closing ........................................... 304
Display message ............................ 256
Important safety notes .................. 303
Opening ......................................... 303
Horn ...................................................... 36
HUD
see Head-up display
Hydroplaning ..................................... 168
I
Ignition key
see SmartKey
Ignition lock
see Key positions
Immobilizer .......................................... 76
Indicator lamp
Replacing bulbs (rear) .................... 119
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 304
Inspection
see ASSYST PLUS
Instrument cluster
Overview .......................................... 37
Warning and indicator lamps ........... 37
Instrument cluster lighting .............. 210
Interior lighting
Automatic control .......................... 117
Index13

Distribution of the vehicle occu-
pants (definition) ............................ 352
DOT (Department of Transporta-
tion) (definition) ............................. 350
DOT, Tire Identification Number
(TIN) ............................................... 350
GAWR (Gross Axle Weight Rating)
(definition) .....................................351
GVW (Gross Vehicle Weight) (def-
inition) ...........................................3 51
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 351
Important safety notes .................. 333
Increased vehicle weight due to
optional equipment (definition) ...... 351
Information on driving .................... 333
Kilopascal (kPa) (definition) ........... 351
Labeling (overview) ........................ 347
Load bearing index (definition) ...... 352
Load index ..................................... 349
Load index (definition) ................... 351
Maximum load on a tire (defini-
tion) ............................................... 351
Maximum loaded vehicle weight
(definition) ..................................... 351
Maximum permissible tire pres-
sure (definition) ............................. 351
Maximum tire load ......................... 349
Maximum tire load (definition) ....... 351
MOExtended tires .......................... 335
Optional equipment weight (defi-
nition) ............................................ 352
PSI (pounds per square inch) (def-
inition) ........................................... 352
Replacing ....................................... 352
Service life ..................................... 334
Sidewall (definition) ....................... 352
Snow chains .................................. 336
Speed rating (definition) ................ 351
Storing ........................................... 353
Structure and characteristics
(definition) ..................................... 350
Summer tires in winter .................. 335
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 352
Ti re b
ead (definition) ...................... 352
Tire pressure (definition) ................ 352 Tire pressures (recommended) ...... 351
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 347
Tire tread ....................................... 334
Tire tread (definition) ..................... 352
Total load limit (definition) ............. 352
Traction ......................................... 346
Traction (definition) ....................... 352
Tread wear ..................................... 346
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Wear indicator (definition) ............. 352
Wheel and tire combination ........... 357
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 273
Character suggestions ................... 272
Deleting characters ....................... 272
Entering a space ............................ 272
Entering characters ....................... 272
Gesture control .............................. 272
Handwriting recognition ................ 272
Operating the touchpad ................. 272
Overview ........................................ 272
Quick access for Audio .................. 273
Switching ....................................... 272
Switching input line ....................... 272
Tow-starting
Emergency engine starting ............ 330
Important safety notes .................. 327
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Towing away
Important safety guidelines ........... 327
Installing the towing eye ................ 328
Notes for 4MATIC vehicles ............ 330
Removing the towing eye ............... 329
Transporting the vehicle ................ 329
With both axles on the ground ....... 329
With the rear axle raised ................ 329
Towing eye ......................................... 317
Index23

Vehicle data ................................... 367
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) .....................3 67
Vehicle dimensions ........................... 367
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 360
Vehicle level
AIRMATIC ...................................... 182
Display message ............................ 247
Video
Operating the DVD ......................... 219
see also Digital Operator's Man-
ual ..................................................2 70
VIN
Seat ............................................... 361
Type plate ...................................... 360
W
Warning and indicator lampsABS ................................................ 261
Active Brake Assist ........................ 267
Airbag ............................................ 264
Brakes ...........................................2 60
Coolant .......................................... 265
Distance warning ........................... 267
Engine diagnostics ......................... 265
ESP
®.............................................. 261
ESP®OFF ....................................... 263
Fuel tank ........................................ 265
General notes ................................ 258
Overview .......................................... 37
Parking brake ................................ 264
PASSENGER AIR BAG ......................4 5
Reserv efuel .................................. .265
Restraint system ............................ 264
Seat belt ........................................ 259
SPORT handling mode ................... 263
Steering ......................................... 269
Tire pressure monitor .................... 268
Warranty .............................................. 29
Washer fluid
Display message ............................ 257 Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 270
Wheel and tire combinations
Tires ............................................... 357
Wheel bolt tightening torque ........... 357
Wheel chock ...................................... 353
Wheels
Changing a wheel .......................... 352
Checking ........................................ 334
Cleaning ......................................... 311
Important safety notes .................. 333
Information on driving .................... 333
Interchanging/changing ................ 352
Mounting a new wheel ................... 356
Mounting a wheel .......................... 353
Removing a wheel .......................... 356
Snow chains .................................. 336
Storing ........................................... 353
Tightening torque ........................... 357
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 239
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 129
Win dshie
ld washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 307
Important safety notes .................. 366
Windshield wipers
Problem (malfunction) ................... 123
Replacing the wiper blades ............ 121
Switching on/off ........................... 120
Winter driving
Important safety notes .................. 335
Slippery road surfaces ................... 169
Snow chains .................................. 336
Winter operation
Radiator cover ............................... 304
Summer tires ................................. 335
Winter tires
M+S tires ....................................... 335
Wiper arm
Moving to a vertical position .......... 121
Index25

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
28Genuine Mercedes-Benz parts
Introduction

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Operating safety31
Introduction
Z

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
32Operating safety
Introduction