2018 MERCEDES-BENZ C CLASS parking brake

Display messagesPossible causes/consequences andMSolutions
T!
÷
Inoperative SeeOperator' sManual
EB D(electronic brak eforce distribution), AB Sand ES P®are malfunc -
tioning .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
In addition ,th e÷ and! warning lamp sligh tup in th einstru-
men tcluste rand awarning tone sounds.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The fron tand rear wheels could therefor eloc k
if you brak ehard, for example.
The steerabilit yand braking characteristics may be severely affected.
The braking distanc ein an emergenc ybraking situation can increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
F(US A
only)
!(Canada
only)
Tur nOn the Igni‐
tio ntoReleas etheParkingBrake
The red F(USAonly) or !(Canada only) indicator lamp lights
up.
You attempte dto release th eelectric parking brak ewhile th eignition
was switched off .
XSwitchon th eignition .
F(USA
only)
!(Canada
only)
Please
Releas ePark‐ing Brake
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds. Acondition for automatic release of th e
electric parking brak eis no tfulfilled (
Ypage 163).
You are drivin gwit hth eelectric parking brak eapplied.
XReleas eth eelectric parking brak emanually.
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds.
You are usin gth eelectric parking brak efor emergenc ybraking
(
Ypage 163).
F(US A
only)
!(Canada
only)
Parkin gBrake See
Operator' sManual
The yellow !warning lamp lights up.
The electric parking brak eis malfunctioning .
To apply :
XSwitchth eignition off .
XPress theelectric parking brak ehandle for at least te nseconds.
XShift th etransmission to position j.
XConsultaqualified specialist workshop .
Display messages233
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning .
XSwitchoff th eignition and tur nit bac kon .
XApply th eelectric parking brake.
If it is no tpossibl eto engage th eelectric parking brake:
XShift th etransmission to position j.
XVisitaqualified specialist workshop .
If it is no tpossibl eto release th eelectric parking brak emanually:
XReleas eth eelectric parking brak eautomatically (Ypage 163).
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
The yellow!warning lamp lights up. If you manually apply or
release th eelectric parking brake, th ered F (USAonly) or !
(Canada only) indicator lamp flashes .
The electric parking brak eis malfunctioning .It is no tpossibl eto apply
th eelectric parking brak emanually.
XShift th etransmission to position j,as th eelectric parking brak e
is no tapplie dautomatically.
XVisit aqualified specialist workshop .
If it is no tpossibl eto release th eelectric parking brak emanually:
XReleas eth eelectric parking brak eautomatically (Ypage 163).
F(USA
only)
!(Canada
only)
Parkin gBrake Inop‐
erativ e
The yellow !warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning ,e.g. because of over-
voltag eor undervoltage.
XRemove th ecaus efor th eovervoltage or undervoltage, e.g. by
charging th ebattery or restarting th eengine.
XEngage or release th eelectric parking brake.
If it remain simpossible to apply or release th eelectric parking brake:
XSwitc hoff th eignition and tur nit bac kon .
XEngage or release th eelectric parking brake.
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
If th eelectric parking brak estill canno tbe applied:
XVisit aqualified specialist workshop .
Display messages235
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up and th ered F (USAonly)
or ! (Canada only) indicator lamp flashes .
It is no tpossibl eto apply th eelectric parking brak emanually.
XShift th etransmission to position j.
XVisitaqualified specialist workshop .
$(USAonly)
J(Canada only)
Check Brake Fluid
Level
There is no tenough brak efluid in th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
US Aonly: th e$ red brak esystem warning lamp is lit while th e
engin eis running.
XVisit aqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
ActiveBrakeAssistFunctionsCurrentlyLimitedSee Opera‐tor's Manual
Active Brake Assis tis temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RThe system is outside th eoperating temperature range.
RThe on-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Active Brake Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
236Display messages
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
F!NF (USA only), !(Canada only): the red indicator lamp for the electric
parking brake flashes or is lit and/or the yellow warning lamp for the electric
parking brake is lit.
XObserve the additional display messages in the multifunction display.
6N The red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
For further information about the restraint system, see (
Ypage 44).
264Warning and indicator lamps in the instrument cluster
On-board computer and displays

After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) awa yfrom the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 137).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
Care309
Maintenance and care
Z

GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
!Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RAll vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position uin the ignition lock and remove it
(
Ypage 136).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
326Jump-starting
Breakdown assistance

If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 360).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i w

hen the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the vehicle is towed (
Ypage 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
328Towing and tow-starting
Breakdown assistance

The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers:.
XRemove the towing eye from the retainer
(Ypage 317).
XPress the mark on cover:inward and
remove.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position jwhen you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to observe the following steps to ensure that the
automatic transmission remains in position i
during towing.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 115).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
Towing and tow-starting329
Breakdown assistance
Z