2018 MERCEDES-BENZ C-CLASS ESTATE automatic transmission

Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y. Obser
vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. St
arting assi stance and charging the12 V
battery Requ
irements:
R The vehicle is secured with the electric park‐
ing brake.
R Automatic transmission: the transmission
is in position 005D.
R Manual transmission: the transmission is in
neutral.
R The ignition and all electrical consumers are
switched off.
R The bonn etis open. 0007
Fold co ver1 up in the direction of the
ar row. Breakdown assis
tance 439

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound 0007
Obser vethe no tes on the permitted towing
me thods (0013 page441). 0007
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position 005Cor005D. 442
Breakdown assis tance

0009
Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position 005C, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( 0013 page444). Atowing vehicle with lift‐
ing equipment is requ ired forve hicle trans‐
por tation.
000E NO
TEDama gedue to to wing away at
ex cessively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. 0007
Atowing speed of 50 km/h must not
be exc eeded. 0007
Atowing dis tance of 50 km must not be
exc eeded. 000A
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. 0007
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. 0007
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (0013 page475). 0007
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition 005D. 0007
Fittheto wing eye (0013 page446). 0007
Fasten theto w bar.
000E NO
TEDama gedue toincor rect connec‐
tion 0007
Only connect theto w rope or tow bar to
th eto wing eyes. 0007
Deactivate the automatic locking mechanism
(0013 page 79). 0007
Do not activate the HOLD function. 0007
Deactivate tow- aw ay protection
(0013 page 96). 0007
Deactivate Active Brake Assi st
( 0013 page216). 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. 0007
Vehicles with manual transmission: shift
to neutral 005C. 0007
Release the electric parking brake. Breakdown assis
tance 443

0007
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel lock may engage. 000A
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. 0007
Use a tow bar. 0007
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. 000E
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. 0007
Pull away slowly and smoo thly. Loading the
vehicle for transport 0007
Obser vethe no tes on towing away
( 0013 page442). 0007
Connect theto w bar totheto wing eye in
order toload theve hicle.
0009 You can also attach theto w bar tothe trailer
hitch. 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C.
0009 Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position 005Dintheeve nt of dama getothe
electrical sy stem. Toshift to005C , pr ovide the on-board electrical sy
stem with po wer
( 0013 page 439). 0007
Vehicles with manual transmission: shift
to neutral. 0007
Load theve hicle onto the transpor ter. 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005D. 0007
Vehicles with manual transmission:
engage firs t or reve rsege ar. 0007
Use the electric parking brake tosecure the
ve hicle against rolling away. 0007
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) 000A
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. 444
Breakdown assis tance

As a
result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. 0007
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting 000E
NO
TEDama getotheve hicle from secur‐
ing it incor rectly 0007
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. 0007
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. 0007
Secure theve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission 0007
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
000E NO
TEDama getothe driv etra in due to
incor rect positioning 0007
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location To
wing eye1 is in the left stowage compart‐
ment. Breakdown assis
tance 445

Installing
theto wing eye 0007
Press the mark on co ver1 inwa rds and
re mo ve. 0007
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer
hitch.
0009 Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
000E NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. 0007
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
000E NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. 0007
Vehicles with automatic transmission
must not be tow- star ted. 0007
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission 0007
Obser vethe no tes on towing away
( 0013 page442). 0007
If necessa ry, allow the engine and exhaust
sy stem tocool down. 0007
Switch the ignition on. 0007
Enga gesecond gear. 0007
Release the electric parking brake. 0007
Tow- start theve hicle while the clutch pedal
is fully depressed. 0007
Slowly release the clutch pedal. 0007
Immediately shift toneutral if the engine
st arts. 0007
Pull over and stop theve hicle, paying atten‐
tion toroad and traf fic conditions. 0007
Remo vetheto w bar. 446
Breakdown assis tance

R
The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. 0007
Apply the electric parking brake manually. 0007
Movethe front wheels tothest ra ight-ahead
position. 0007
Vehicles with manual transmission:
engage firs t or reve rsege ar. 0007
Vehicles with automatic transmission:
shift into position 005D. 0007
Vehicles with le vel control sy stem: setthe
normal vehicle le vel (0013 page 236). 0007
Swit choff the engine. 0007
Make sure that the engine cann otbe star ted. 0007
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. 0007
Remo vethe hub caps if necessary
(0013 page 465). 0007
Raise theve hicle (0013 page 466). Re
moving and fitting hub caps Re
quirements:
R The vehicle is prepared for a wheel change
(0013 page 464).
Ve hicles with steel wheels
The wheel trim co vers the wheel bolts. Before
yo u can unscr ewthe wheel bolts, you must
re mo vethe wheel trim. 0007
Toremo ve:using bo thhands, carefully reach
into two wheel trim openings and remo vethe
wheel trim. Plastic hub cap 0007
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. 0007
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. 0007
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly.
Aluminium hub cap 0007
Toremo ve:position soc ket2 on hub cap
1. Wheels and tyres
465

Display messages
Possible causes/consequences and 0050
0050Solutions
Top up AdBlue Perf.
reduced: XXX km/h No
start in XXX km
00C8
Top up AdBlue Perf.
reduced in XXX miles See
Owner's Manual *
The low AdBlue ®
leve l will lead tolimited per form ance af terth ere maining dis tance displ ayed has been driven. 0007
Top up AdBlue ®
immediately (0013 page 192). Tr
ansmission Display messages
Possible causes/consequences and 0050 0050Solutions
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toposition 005Cautomaticall y. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. 0007
Switch the transmission toposition 005D. 0007
Consult a qualified specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission is overheating. Pulling away may be temp orarily impaired or not possible. Display messages and
warning/indicator lamps 525