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Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Load compa
rtment Opening the tail
gate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. 62
Opening and closing
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*
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. To
open the tailgate, thefo llowing options
are available: #
Press there mo teoperating switch forthe
ta ilgate 1. #
Press and hold thep button on thekey. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page64). Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Pa rts of the body could become trapped dur‐
ing automatic closing of theta ilgate. More‐ Opening and closing
63
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ove
r,people, e.g. children, may be standing
in the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R press thep button on thekey.
R press or pull there mo teoperating switch
on the driver's door.
R press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. Ve
hicles with HANDS-FREE ACCESS: it is also
possible tostop the closing process bymaking a
kicking mo vement with your foot below there ar
bumper.
To close the tailgate, thefo llowing options
are available: #
Pull theta ilgate down using the handle
re cess and push it closed. #
Vehicles with HANDS-FREE ACCESS: use
yo ur foot to kick below the bumper
(/ page 64). HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open the
ta ilgate byper form ing a kicking mo vement
under the bumper. Obser
vethe no tes when opening (/ page 62)
th eta ilgate. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself bytouching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m
aw ay from theve hicle in such situa‐
tions. 64
Opening and closing
Page 68 of 465

When making
the kicking mo vement, make sure
th at your feet are firm ly on the ground, other‐
wise you could lose your balance, e.g. on ice.
Re quirements:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing cases:
R The area around the sensor is dirty, e.g. due
to road salt or sn ow.
R The kicking mo vement is made using a pros‐
th etic leg. The
tailgate can open or close unin tentional lyin
th efo llowing situations:
R If a person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R If objects are mo ved or placed behind the
ve hicle, e.g. tensioning stra ps or luggage.
R If clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R If a pr otective mat with a length reaching
ove rth e boot sill down into the de tection
ra nge of the sensors is used.
R Ifth e pr otective mat is not secured cor rectl y.
R When working on the trailer hitch, trailers or
re ar bicycle rack s.
Deactivate theke y functions ( /page 55) or do
not car rytheke y about your person in such sit‐
uations. Re
leasing the tailgate in an emer gency #
Climb into the luggage compartment from
th eve hicle interior. Opening and closing
65
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#
Unhook the luggage compartment co ver,if
necessary (/ page 86).#
Remo vethewa rning triangle from thewa rn‐
ing triangle holder . #
Press carpet 1down. #
Pull the cable behind carpet 1until theta il‐
ga te unlo cks. Side windo
ws Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. 66
Opening and closing
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1
Closing
2 Opening
The but tons on the driver's door take prece‐
dence. #
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, the side win‐
do ws can continue being ope rated.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the
closing process, the side window opens again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
When closing, make sure that no body parts
are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rse function does not react:
R tosoft, light and thin objects, e.g. fingers
R during resetting This means
that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
If someone becomes trapped, press the
W button toopen the side window
again. Au
tomatic function of the side windo ws The side windo
wsare closed automatically when
th eve hicle is switched off:
R if it starts torain (de tection bythera in sen‐
sor on the windscreen)
R intheeve nt of extreme outside temp eratures
R afte r six hours
R ifth ere is a malfunction in the po wer supp ly
The side windo wsare closed as far as theve nti‐
lation position.
If th e side windo wsare bloc ked during auto‐
matic closing, the side window concerned will Opening and closing
67
Page 71 of 465

open again slightl
y.The automatic function is
th en deactivated. Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked. R
The side windo wsare opened.
R The seat ventilation of the driver's seat is
switched on. #
Tointer rupt convenience opening: release
th eÜ button. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed. #
Tointer rupt convenience closing: release
th eß button.
% Con venience closing can also be operated
wi th KEYLESS-GO (/ page 59).68
Opening and closing
Page 72 of 465

Problems with
the side windo ws Problem
Possible causes/consequences and M
MSolutions
A side window cann otbe closed and
yo u cannot see the cause. #
Check tosee whe ther any objects are in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rsing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been bloc ked or reset, the side window closes
with increased or maximum forc e. The reve rsing feature is then not active.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the button again toreopen the side win‐
do w. If a side window is obstructed during closing and
reopens again slightly: #
Immediately af terth e window is bloc ked, pull the cor responding switch again until the side window has
closed, and hold the switch for an additional second.
The side window will be closed with increased forc e.
If a side window is obstructed again during closing and reopens again slightly: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function. Opening and closing
69