2018 MERCEDES-BENZ A-CLASS SALOON airbag

Ac
tivating/deactivating the hazard warning
lights #
Press button 1.
The hazard warning lights will switch on auto‐
matically if:
R the airbag has been deplo yed.
R theve hicle is heavily braked from a speed of
more than 70 km/h toast andstill. When
you pull away again, the hazard warning
lights will switch off automatically at appr ox‐
imately 10km/h. You can also swit choff the
hazard warning lights using button 1. Ad
aptive functions, MULTIBEAM LED Intelligent Light Sy
stem function
The MULTIBEAM LED headlamps adapt tothe
driving and weather situation and pr ovide exten‐
ded functions for impr oved illumination of the
ro ad.
The sy stem comprises thefo llowing functions:
R Active headla mps (/ page130)
R Cornering light (/ page131)
R Motorw ay mode (/ page131)
R City lighting ( /page131)
Sy stem limitations
R The sy stem is active only when it is dar k.Ac
tive headlamps function R
The headlamps follow thesteering mo ve‐
ments.
R Releva nt areas are better illumina ted during
tra vel.
The functions are active when the high beam is
switched on. 13 0
Light and sight

Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The Mercedes-Benz eme rgency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.Using the
Mercedes-Benz emer gency call sy stem is
free of charge.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an accident site in places
that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 402) or manually (/ page 403).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emer gency
call in theeve nt of a breakdown or a similar sit‐
uation.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
Message in the media displa y:
The following messages appear in the media dis‐
play:
R SOS NOT READY :th e ignition is not on or
th ere is a malfunction with the emer gency
call sy stem (/ page 289). This does not
necessarily indicate comple tefailure of the
emer gency call sy stem. Emer gency calls call
st ill be transmitted.
The display only refers to theve hicle and
does not take account of theav ailability of mobile phone networ
ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with
th e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter.
Tr iggering an automatic Mercedes-Benz
emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d. 402
MBUX multimedia sy stem

The Mercedes-Benz emer
gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident.
R After an auto maticallyinitiated emer gency
st op byActive Emergency Stop Assist.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes-Benz emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y. The SOS button in
theove rhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐
cue teams and/or the police tothe accident
site. R
If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual Mercedes-Benz emer‐
ge ncy call #
Using the SOS but ton in theove rhead
control panel: pressthe SOS button at least
one second long. #
Using voice control: usethe LINGUA‐
TRONIC voice commands (/ page276).
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes-Benz emer gency call centre. MBUX multimedia sy
stem 403

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. 444
Maintenance and care

Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
6
Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding windowbag is malfunctioning (/ page 33). &
WARNING Risk of inju ryor fata l injury due toa malfunction in the window airbag
The window airbag might be triggered unintentionally or might not be triggered at all in theeve nt of an accident
wi th high deceleration. #
Have the window airbag checked and repaired immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag is enabled while theve hicle is in motion:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat 518
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
WARNING Risk of inju ryor fata l injury when using a child restra int sy stem while the front passenger airbag
is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theeve nt of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE FRONT AIRB AGin front of it;
DE ATH or SERIOUS INJU RYtotheCH ILD can occur. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Check thest atus of the automatic front passenger airbag shutoff (/ page 43). #
If necessar y,consult a qualified specialist workshop immediatel y.
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been deactivated although an adult or a person with an adult stature is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. Displ
aymessa ges and warning/indicator lamps 519

Display messages
Possible causes/consequences and M
MSolutions &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Check thest atus of the automatic front passenger airbag shutoff (/ page 43).#
If necessar y,consult a qualified specialist workshop immediatel y.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. 520
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Obser vethe no tes on the diagnostics connection (/ page27). #
Consult a qualified specialist workshop.
G Inoperative *A
t least one main function of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is malfunc‐
tioning. #
Consult a qualified specialist workshop.
6 Front left malfunction Con-
sult workshop (Example) *T
he cor responding restra int sy stem is faulty (/ page 33). &
WARNING Risk of inju ryor fata l injury due toa malfunction in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or
might not be triggered at all in theeve nt of an accident. This may af fect the seat belt tensioner or airbag, for
ex ample. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. De
tection of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 521