Before Towing a Trailer
Practice turning, stopping and backing up toget the feel of your vehicle-trailercombination before starting on a trip. Whenturning, make wider turns so the trailerwheels clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughly afteryou have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thetransmission in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Turn off the speed control when carryingheavy loads or in hilly terrain. The speedcontrol may turn off automatically whenyou are towing on long, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission has a Grade Assistor Tow/Haul feature, use this featurewhen towing. This provides enginebraking and helps eliminate excessivetransmission shifting for optimum fueleconomy and transmission cooling.
•If your vehicle has AdvanceTrac withRSC, this system may turn on duringtypical cornering maneuvers with aheavily loaded trailer. This is normal.Turning the corner at a slower speedwhile towing may reduce this tendency.
•If your vehicle has Adaptive suspension,you can select NORMAL or SPORT drivecontrol modes for better experiencewhen towing a trailer. See InformationDisplays (page 119).
•If you are towing a trailer frequently inhot weather, hilly conditions, at the grosscombined weight rating (or anycombination of these factors), considerrefilling your rear axle with synthetic gearlubricant (if the axle is not already filledwith it). See Capacities andSpecifications (page 422).
•Allow more distance for stopping with atrailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the transmission in park (P).
4.Place wheel chocks in the front and backof the trailer wheels.
Note:Chocks are not included with yourvehicle.
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Towing
Note:Do not remove the dipstick when theengine is running.
Note: If the oil level is between themaximum and minimum marks, the oil levelis acceptable. Do not add oil.
Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not remove the fillercap when the engine is running.
Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that may not becovered by the vehicle Warranty.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission systemprotection standards and fuel economyrequirements of the International LubricantsSpecification Advisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 362). Turnit counterclockwise and remove it.
3. Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 426). You may haveto use a funnel to pour the engine oil intothe opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on thesteering wheel to reset the oil changeindicator.
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MaintenanceE142732
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 41.0°F (5°C),use washer fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increasethe risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets ourspecifications. See Capacities andSpecifications (page 422).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting in personalinjury and damage to the vehicle or battery.Lift the battery with a battery carrier or withyour hands on opposite corners.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds, chemicals known to theState of California to cause cancer andreproductive harm. Wash your hands afterhandling.
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Maintenance
CapacityItem
23.6 gal (89.3 L)Fuel tank.
27.8 gal (105.2 L)Fuel tank (Navigator L).
37 oz (1.05 kg)A/C refrigerant (U.S. and Canada).
39 oz (1.11 kg)A/C refrigerant (Mexico).
6.1 fl oz (180 ml)A/C refrigerant compressor oil.
1 The rear axle is filled with synthetic rear axle lubricant, and it is considered lubricated for life. Do not check or change the lubricant unlessyou suspect a leak or submerge the axle in water. Contact an authorized dealer.2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
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Capacities and Specifications
SpecificationName
WSH-M1C231-BA/C refrigerant compressor oil (Mexico):Motorcraft® PAG Refrigerant Compressor OilYN-12-D
CRCSL3151ESBMulti-purpose grease:ESB-M1C93-BMotorcraft® Multi-Purpose Grease SprayXL-5-A
-Lock cylinders (U.S.):Penetrating and Lock LubricantXL-1
-Lock cylinders (Canada):Penetrating FluidCXC-51-A
-Lock cylinders (Mexico):Penetrating and Lock LubricantMXL-1
Note:The engine antifreeze/coolant colorapproved to our SpecificationWSS-M97B57-A2 is yellow.
If you use oil and fluids that do not meet thedefined specification and viscosity grade,this may lead to:
•Component damage that your vehiclewarranty does not cover.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Reduced brake performance.
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Capacities and Specifications
We recommend Motorcraft® motor oil foryour vehicle. If Motorcraft® oil is not available,use motor oils of the recommended viscositygrade that meet API SN Plus requirementsand display the API Certification Mark forgasoline engines.
An oil that displays this symbol conforms tocurrent engine, emission system and fueleconomy performance standards of ILSAC.
Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that your vehiclewarranty does not cover.
Note:We recommend DOT 4 Low Viscosity(LV) High Performance Brake Fluid orequivalent meeting WSS-M6C65-A2. Use ofany fluid other than the recommended fluidmay cause degraded brake performanceand not meet our performance standards.Keep brake fluid clean and dry.Contamination with dirt, water, petroleumproducts or other materials may result inbrake system damage and possible failure.
Note: Automatic transmissions that requireMERCON® LV transmission fluid should onlyuse MERCON® LV transmission fluid. Theuse of any other fluid may causetransmission damage.
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,we recommend that you use the followingalternative engine oil in extremely coldclimates, where the ambient temperaturereaches -22.0°F (-30°C) or below.
SpecificationName
WSS-M2C953-A1Motorcraft® SAE 0W-30 Premium Synthetic Blend Motor Oil:Engine oil - SAE 0W-30XO-0W30-QSP
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Capacities and SpecificationsE142732
Website
www.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page510).
To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatible cellphone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
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SYNC™ 3
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
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SYNC™ 3