
SpecificationName
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pH shampoo,we recommend Motorcraft Detail Wash.
•Never use strong household detergentsor soap, for example dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash your vehicle when it is hotto the touch, or during strong or directsunlight.
•Dry your vehicle with a chamois or softterry cloth towel to eliminate waterspotting.
•Immediately remove fuel spillages, birddroppings, insect deposits and road tar.These may cause damage to yourvehicle’s paintwork or trim over time. Werecommend Motorcraft Bug and TarRemover.
•Remove any exterior accessories, forexample antennas, before entering a carwash.
•When filling with AdBlue®, remove anyresidue on painted surfaces immediately.
Note:Suntan lotions and insect repellentscan damage painted surfaces. If thesesubstances come in contact with yourvehicle, wash the affected area as soon aspossible.
Cleaning the Headlamps
Note:Do not scrape the headlamp lensesor use abrasives, alcoholic solvents orchemical solvents to clean them.
Note:Do not wipe the headlamps when theyare dry.
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Vehicle Care

Exterior Chrome Parts
•Apply a high quality-cleaning product tobumpers and other chrome parts. Followthe manufacturer’s instructions. Werecommend Motorcraft Custom BrightMetal Cleaner.
•Do not apply the cleaning product to hotsurfaces. Do not leave the cleaningproduct on chrome surfaces longer thanthe time recommended.
•Using non-recommended cleaners canresult in severe and permanent cosmeticdamage.
Note:Never use abrasive materials, forexample steel wool or plastic pads as theycan scratch the chrome surface.
Note:Do not use chrome cleaner, metalcleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommendMotorcraft Detail Wash. If tar or grease spotsare present, we recommend Motorcraft Bugand Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferredhowever, pressure washing may be usedunder the following conditions:
•Do not use water pressure higher than2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F (82°C).
•Use a spray with a 40° wide spray anglepattern.
•Keep the nozzle at a 12 in (305 mm)distance and 90° angle to your vehicle'ssurface.
Note:Holding the pressure washer nozzleat an angle to the vehicle's surface maydamage graphics and cause the edges topeel away from the vehicle's surface.
Underbody
Regularly clean the underside of your vehicleusing water. Keep body and door drain holesfree of debris or foreign material.
Under Hood
For removing black rubber marks from underthe hood we recommend Motorcraft Wheeland Tire Cleaner or Motorcraft Bug and TarRemover.
WAXING
Regular waxing is necessary to protect yourcar's paint from the elements. Werecommend that you wash and wax thepainted surface once or twice a year.
When washing and waxing, park your vehiclein a shaded area out of direct sunlight.Always wash your vehicle before applyingwax.
•Use a quality wax that does not containabrasives.
•Follow the manufacturer’s instructions toapply and remove the wax.
•Apply a small amount of wax in aback-and-forth motion, not in circles.
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Vehicle Care

Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page388).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft® Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft® Spotand Stain Remover. In Canada, useMotorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not oversaturate orthe ring will set.
Cleaning Black Label or PresidentialInterior (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Lincoln Black Label or Presidentialvehicles may have Alcantara microfiber clothfabric on the seats, headliner, floor mats anddoor panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
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Vehicle Care

VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to make sureyour vehicle stays in good operatingcondition.
We engineer and test all motor vehicles andtheir components for reliable, regular driving.Under various conditions, long-term storagemay lead to degraded engine performanceor failure unless you use specific precautionsto preserve engine components.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly to removedirt, grease, oil, tar or mud from exteriorsurfaces, rear-wheel housing and theunderside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessary whenyou wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches with alight grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oil containscontaminates which may cause enginedamage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shift throughall the gears while the engine is running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel system
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of the fuelpump nozzle.
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Vehicle Care

•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tiresas defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires us to give youthe following information about tiregrades exactly as the government has
written it.
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*Standard load: A class of P-metric orMetric tires designed to carry amaximum load at set pressure. Forexample: For P-Metric tires 35 psi(2.4 bar) and for Metric 36 psi (2.5 bar).Increasing the inflation pressure beyondthis pressure will not increase the tire’sload carrying capability.
*Extra load: A class of P-metric or Metrictires designed to carry a heaviermaximum load at 42 psi (2.9 bar).Increasing the inflation pressure beyondthis pressure will not increase the tire’sload carrying capability.
*kPa: Kilopascal, a metric unit of airpressure.
*PSI: Pounds per square inch, a standardunit of air pressure.
*Cold tire pressure: The tire pressurewhen the vehicle has been stationaryand out of direct sunlight for an hour ormore and prior to the vehicle beingdriven for 1 mile (1.6 kilometers).
*Recommended inflation pressure: Thecold inflation pressure found on theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), or Tire Labellocated on the B-pillar or the edge of thedriver's door.
B-pillar: The structural member at theside of the vehicle behind the front door.
*Bead area of the tire: Area of the tirenext to the rim.
* Sidewall of the tire: Area between thebead area and the tread.
*Tread area of the tire: Area of theperimeter of the tire that contacts the
road when mounted on the vehicle.
*Rim: The metal support (wheel) for atire or a tire and tube assembly uponwhich the tire beads are seated.
Information Contained on the TireSidewall
Both United States and Canada Federalregulations require tire manufacturersto place standardized information on thesidewall of all tires. This informationidentifies and describes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT Tire IdentificationNumber for safety standard certificationand in case of a recall.
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Wheels and Tires

Information on P Type Tires
P215/65R15 95H is an example of a tiresize, load index and speed rating. Thedefinitions of these items are listedbelow. (Note that the tire size, load indexand speed rating for your vehicle maybe different from this example.)
A. P: Indicates a tire, designated by theTire and Rim Association, that may beused for service on cars, sport utilityvehicles, minivans and light trucks. Note:If your tire size does not begin with aletter this may mean it is designated byeither the European Tire and RimTechnical Organization or the Japan TireManufacturing Association.
B. 215: Indicates the nominal width ofthe tire in millimeters from sidewall edgeto sidewall edge. In general, the largerthe number, the wider the tire.
C. 65: Indicates the aspect ratio whichgives the tire's ratio of height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change yourwheel size, you will have to purchasenew tires to match the new wheeldiameter.
F. 95: Indicates the tire's load index. Itis an index that relates to how muchweight a tire can carry. You may find thisinformation in your owner’s manual. Ifnot, contact a local tire dealer.
Note:You may not find this informationon all tires because it is not required byfederal law.
G. H: Indicates the tire's speed rating.The speed rating denotes the speed atwhich a tire is designed to be driven forextended periods of time under astandard condition of load and inflationpressure. The tires on your vehicle mayoperate at different conditions for loadand inflation pressure. These speedratings may need to be adjusted for thedifference in conditions. The ratings
range from 81 mph (130 km/h) to186 mph (299 km/h). These ratings arelisted in the following chart.
Note:You may not find this informationon all tires because it is not required byfederal law.
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LT type tires have some additional
information beyond those of P type tires.These differences are described below.
A. LT: Indicates a tire, designated by theTire and Rim Association, that isintended for service on light trucks.
B. Load Range and Load InflationLimits: Indicates the tire's load-carryingcapabilities and its inflation limits.
C. Maximum Load Dual lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a dual; defined as four tires on therear axle (a total of six or more tires onthe vehicle).
D. Maximum Load Single lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a single; defined as two tires (total)on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a tire size.
Note:The temporary tire size for yourvehicle may be different from thisexample. Tire Quality Grades do notapply to this type of tire.
T type tires have some additionalinformation beyond those of P type tires.These differences are described below:
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