Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold(page 198).Hill Start Assist Not Available
Keys and Intelligent Access
ActionMessage
Displayed as a reminder to press the brake while starting the vehicle.To START Press Brake
Displayed if the key is not detected by the system. See Keyless Starting (page 163).No Key Detected
Displayed when the start/stop button is pressed to shut off the engine and an Intelligent Accesskey is not detected inside the vehicle.Restart Now or Key is Needed
Displayed when the vehicle is in the run ignition state.Run Power Active
This message is displayed when there is a problem with your vehicle’s starting system. See yourauthorized dealer for service.Starting System Fault
Displayed during spare key programming, when an intelligent access key is programmed to thesystem.Key Program Successful
Displayed during spare key programming, when an intelligent access key has failed to beprogrammed.Key Program Failure
125
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Information Displays
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A GASOLINE ENGINE
When you start the engine, the idle speedincreases, this helps to warm up the engine.If the engine idle speed does not slow downautomatically, have your vehicle checked byan authorized dealer.
Before starting the engine, check thefollowing:
•Make sure all occupants have fastenedtheir safety belts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start the engine, do thefollowing:
1. Remove the rubber covering (A) in thecupholder. With the buttons facingupward and the unlock button facing thefront of your vehicle, place the firstintelligent access key into the backupslot (B).
2. With the key in this position, press thebrake pedal, then the START button toswitch the ignition on and start yourvehicle.
Fast Restart
The fast restart feature allows you to restartthe engine within 20 seconds of switching itoff, even if a valid key is not present.
164
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Starting and Stopping the EngineE155835
Within 20 seconds of switching the engineoff, press the brake pedal and press thebutton. After 20 seconds have expired, youcan no longer restart the engine without thekey present inside your vehicle.
Once the engine has started, it remainsrunning until you press the button, even ifthe system does not detect a valid key. If youopen and close a door while the engine isrunning, the system searches for a valid key.You cannot restart the engine if the systemdoes not detect a valid key within 20seconds.
Failure to Start
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal andhold it there.
3. Start the engine.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Automatic Engine Shutdown
If your vehicle is equipped with a keylessignition, it has a feature that automaticallyshuts down the engine if it has been idlingfor an extended period. The ignition alsoturns off in order to save battery power.Before the engine shuts down, a messageappears in the information display showinga timer counting down from 30 seconds. If
you do not intervene within 30 seconds, theengine shuts down. Another messageappears in the information display to informyou that the engine has shut down in orderto save fuel. Start your vehicle as younormally do.
Automatic Engine Shutdown Override
Note:You cannot permanently switch off theautomatic engine shutdown feature. Whenyou switch it off temporarily, it turns on atthe next ignition cycle.
You can stop the engine shutdown, or resetthe timer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
165
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Starting and Stopping the Engine
•You can reset the timer by interactingwith your vehicle (such as pressing thebrake pedal or accelerator pedal).
•You can temporarily switch off theshutdown feature any time the ignition ison (for the current ignition cycle only).Use the information display to do so. SeeInformation Displays (page 111).
•During the countdown before engineshutdown, you are prompted to press OKor RESET (depending on your type ofinformation display) to temporarily switchthe feature off (for the current ignitioncycle only).
Stopping the Engine When YourVehicle is Stationary
1. Put the transmission in position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
Note:If the engine is idling for 30 minutes,the ignition and engine automatically shutdown.
Stopping the Engine When YourVehicle is Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance. Thesteering will not lock, but higher effort willbe required. When the ignition is switchedoff, some electrical circuits, including airbags, warning lamps and indicators may alsobe off. If the ignition was turned offaccidentally, you can shift into neutral (N) andre-start the engine.
1. Put the transmission in position N anduse the brakes to bring your vehicle to asafe stop.
2. When your vehicle has stopped, put thetransmission in position P.
3. Press and hold the button for onesecond, or press it three times within twoseconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. If you smellexhaust fumes inside your vehicle, have yourvehicle inspected immediately. Do not driveif you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods, werecommend that you do one of the following:
•Open the windows at least 1 in (2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
166
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Starting and Stopping the Engine
Note:If you attempt to leave your vehiclewhile it is in gear, the vehicle willautomatically shift into park (P). Safety beltand door monitors determine your intent andmake the shift for you. During this time, amessage will appear in the informationdisplay screen prompting you to make theshift. See Information Messages (page 117).
Note:To put your vehicle in gear with thedoor open, perform steps 1-4. See theAutomatic Return to Park section in thischapter for more information on this feature.
Park (P)
With the transmission in park (P), your vehiclelocks the transmission and prevents the frontwheels from turning. Always come to acomplete stop before putting your vehicleinto and out of park (P). An audible chimesounds once you select park (P).
When the ignition is turned off, the vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N) untila slow enough speed is reached. The vehiclewill then shift into park (P) automatically.
Automatic Return to Park
Note:This feature will not operate when yourvehicle is in Stay in Neutral mode or neutraltow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park (P)when any of the following conditions occur:
•You turn the ignition off
•You open the driver's door with yoursafety belt unlatched
•Your safety belt is unlatched while thedriver's door is open
If you turn the ignition off while your vehicleis moving, your vehicle will first shift intoneutral (N) until it slows down enough to shiftinto park (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt will causethis feature to activate, even with the driver'sdoor closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed. Seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), you canstart your vehicle and it is free to roll. Holdthe brake pedal down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral (N) when you exit the vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on yourshifter assembly.
181
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Transmission
Note:Auto Hold turns off every time youpower down your vehicle.
When Auto Hold is off, your vehicle behavesthe same as a vehicle without Auto Hold.
There is an Auto Hold indicator lamp in theinstrument cluster that has two modes, activeand unavailable:
The Auto Hold (ACTIVE) indicatorlight illuminates in the informationdisplay when the system holdsyour vehicle stationary. When in active mode,press the brake pedal and the Auto Holdbutton to switch Auto Hold off.
The Auto Hold (UNAVAILABLE)indicator light illuminates in theinformation display when thesystem is on but unavailable to hold yourvehicle (for example, during Active ParkAssist, Stay in Neutral Mode, or when youdo not fasten your seatbelt or close thedoor).
Note:Make sure you switch off Auto Holdor use the Stay in Neutral mode before youenter a car wash. See AutomaticTransmission (page 180).
Using Auto Hold
1. Bring your vehicle to a stop by pressingthe brake pedal. After coming to a stop,the green Auto Hold (ACTIVE) indicatorlamp illuminates in the informationdisplay.
2.Release the brake pedal. The Auto Hold(ACTIVE) indicator light remainsilluminated in the information display andAuto Hold will hold your vehicle at a stop.
3. When you press the accelerator pedal,Auto Hold releases the brakes and youwill be able to drive off. Once you driveoff, the green Auto Hold (ACTIVE)indicator no longer illuminates in theinformation display.
Note:The Stop/Start system (if equipped)may stop the engine when you press thebrake pedal. If this occurs, it will restart onceyou press the accelerator pedal. Auto Holdstill holds your vehicle at a standstill with theengine off.
200
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
BrakesE197933 E197934
Protected ComponentsFuse RatingFuse or Relay Number
Climate control.7.5A212Gear shift.
Steering wheel column.7.5A213Cluster.Datalink logic.
Extended power module.10A214
Datalink-Gateway module.10A215
Trunk release.15A116
Not used (spare).5A217
Push button stop-start.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in-car temperature sensor.5A221
Not used (spare).5A222
296
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Fuses
Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI) groupingicon: You can choose up to threePOI icons to display on the map. Ifthe chosen POIs are located closetogether or are at the same location a box isused to display a single category icon
instead of repeating the same icon, in orderto reduce clutter. When you select the boxon the map, a pop-up appears indicating howmany POIs are in this location. Select the popup to see a list of the available POIs. You canscroll through and select POIs from this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), traffic flowwill be indicated on the map by green (clear),yellow (slowing), and red (stopped) roadhighlights. Traffic flow is indicated where theinformation is available and varies across theUS.
You can choose to display traffic icons onthe map representing twelve different typesof incidents. See Settings (page 466).
You can set a destination by hovering abovea location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
453
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3E251780 E251779 E207754