2018 LINCOLN MKZ HYBRID tow

Keyless Entry....................................................74
Interior Luggage CompartmentRelease..........................................................77
Security
Passive Anti-Theft System............................79
Anti-Theft Alarm..............................................80
Steering Wheel
Adjusting the Steering Wheel.....................82
Audio Control...................................................83
Voice Control...................................................83
Cruise Control..................................................84
Information Display Control.........................84
Wipers and Washers
Windshield Wipers.........................................85
Autowipers.......................................................85
Windshield Washers......................................86
Lighting
General Information.......................................88
Lighting Control...............................................88
Autolamps.........................................................89
Instrument Lighting Dimmer........................90
Headlamp Exit Delay.....................................90
Daytime Running Lamps...............................90
Automatic High Beam Control.....................91
Adaptive Headlamps.....................................92
Direction Indicators........................................93
Welcome Lighting...........................................93
Interior Lamps..................................................94
Ambient Lighting............................................95
Windows and Mirrors
Power Windows..............................................96
Global Opening and Closing.......................97
Exterior Mirrors................................................97
Interior Mirror.................................................100
Sun Visors........................................................101
Sun Shades......................................................101
Moonroof..........................................................101
Instrument Cluster
Gauges.............................................................104
Warning Lamps and Indicators..................107
Audible Warnings and Indicators................111
Information Displays
General Information.......................................112
Information Messages..................................123
Climate Control
Automatic Climate Control..........................143
Hints on Controlling the InteriorClimate.........................................................145
Heated Windows and Mirrors....................146
Cabin Air Filter................................................147
Remote Start...................................................147
Seats
Sitting in the Correct Position....................149
Head Restraints.............................................149
Power Seats.....................................................151
Memory Function..........................................155
Rear Seats.......................................................156
Heated Seats..................................................157
Climate Controlled Seats............................158
Rear Seat Armrest.........................................160
2
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

PROTECTING THE ENVIRONMENT
You should play your part in protecting theenvironment. Correct vehicle usage and theauthorized disposal of waste, cleaning andlubrication materials are significant stepstoward this aim.
For details about Ford Motor Company'ssustainability progress and initiatives visit:
Web Address
www.sustainability.ford.com
16
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Environment

child is added to the child restraint. It alsohelps to achieve the proper snugness ofthe child restraint to your vehicle.Sometimes, a slight lean toward thebuckle provides extra help to removeremaining slack from the belt.
9. Attach the tether strap (if the childrestraint is equipped).
10. Before placing the child in the seat,forcibly move the seat forward and backto make sure the seat is securely heldin place. To check this, grab the seat atthe belt path and attempt to move itside to side and forward and back.There should be no more than 1 in(2.5 cm) of movement for properinstallation.
We recommend checking with a NHTSACertified Child Passenger Safety Technicianto make certain the child restraint is properlyinstalled. In Canada, check with TransportCanada for referral to a Child Car Seat Clinic.
Inflatable seatbelts
1. Position the child safety seat in a seatwith a combination lap and shoulder belt.
24
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Child SafetyE142534 E142528

5. To put the retractor in the automaticlocking mode, grasp the lap portion ofthe inflatable seatbelt and pull upwarduntil you pull all of the belt out.
Note:The automatic locking mode isavailable on the front passenger and rearseats.
Note:Unlike the standard seatbelt, theinflatable seatbelt's unique lap portion locksthe child restraint for installation. The abilityfor the shoulder portion of the belt to movefreely is normal, even after the lap belt hasbeen put into the automatic locking mode.
Note:The lock-off device on some childrestraints may not accommodate theshoulder portion of the inflatable seatbelt.Follow all instructions provided by themanufacturer of the child restraint regardingthe necessary and proper use of the lock-offdevice. In some instances, these deviceshave been provided only for use in vehicleswith seatbelt systems that would otherwiserequire a locking clip.
6.Allow the belt to retract to remove slack.The belt clicks as it retracts to indicate itis in the automatic locking mode.
7.Try to pull the belt out of the retractor tomake sure the retractor is in theautomatic locking mode (you should notbe able to pull more belt out). If theretractor is not locked, unbuckle the beltand repeat Steps 5 and 6.
8. Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling down on the lap belt in order toforce slack from the belt. This isnecessary to remove the remaining slackthat will exist once the extra weight ofthe child is added to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight lean towardthe buckle will additionally help toremove remaining slack from the belt.
26
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Child SafetyE146524 E146525

If the booster seat slides on the vehicle seatupon which it is being used, placing arubberized mesh sold as shelf or carpet linerunder the booster seat may improve thiscondition. Do not introduce any item thickerthan this under the booster seat. Check withthe booster seat manufacturer's instructions.
CHILD RESTRAINT POSITIONING
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag. If youmust use a forward-facing child seat in thefront seat, move the vehicle seat upon whichthe child seat is installed all the way back.When possible, all children age 12 and undershould be properly restrained in a rearseating position. If all children cannot beseated and restrained properly in a rearseating position, properly restrain the largestchild in the front seat.
WARNINGS
Always carefully follow the instructionsand warnings provided by themanufacturer of any child restraint todetermine if the restraint device isappropriate for your child's size, height,weight, or age. Follow the child restraintmanufacturer's instructions and warningsprovided for installation and use inconjunction with the instructions andwarnings provided by your vehiclemanufacturer. A safety seat that is improperlyinstalled or utilized, is inappropriate for yourchild's height, age, or weight or does notproperly fit the child may increase the risk ofserious injury or death.
Never let a passenger hold a child onhis or her lap while your vehicle ismoving. The passenger cannot protect thechild from injury in a crash, which may resultin serious injury or death.
WARNINGS
Never use pillows, books, or towels toboost a child. They can slide aroundand increase the likelihood of injury or deathin a crash.
Always restrain an unoccupied childseat or booster seat. These objectsmay become projectiles in a crash or suddenstop, which may increase the risk of seriousinjury.
Never place, or allow a child to place,the shoulder belt under a child's armor behind the back because it reduces theprotection for the upper part of the body andmay increase the risk of injury or death in acrash.
To avoid risk of injury, do not leavechildren or pets unattended in yourvehicle.
33
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Child Safety

Pregnant women should always wear theirseatbelt. Position the lap belt portion of acombination lap and shoulder belt low acrossthe hips below the belly and worn as tightas comfort allows. Position the shoulder beltto cross the middle of the shoulder and thecenter of the chest.
Seatbelt Locking Modes
WARNING
After a crash, have a qualifiedtechnician check all the seatbelts tomake sure the seatbelts including theautomatic locking retractor feature for childrestraints operate properly. We recommendreplacing any system that has damage ordoes not operate properly. Failure to do socan result in personal injury or death in theevent of a sudden stop or another crash.
All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver seatbelt has the vehicle sensitivelocking mode. The front outboard passengerand rear seatbelts have both the vehiclesensitive locking mode and the automaticlocking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt length adjustmentto your movements and locking in responseto vehicle movement. For example, if thedriver brakes suddenly or turns a cornersharply, or the vehicle receives an impact ofabout 5 mph (8 km/h) or more, thecombination seatbelts lock to help reduceforward movement of the driver andpassengers.
In addition, the retractor is designed to lockif you pull the webbing out too quickly. If theseatbelt retractor locks, slowly lower theheight adjuster to allow the seatbelt toretract. If the retractor does not unlock, pullthe seatbelt out slowly then feed a smalllength of webbing back toward the stowedposition. For rear seatbelts, recline the rearseat backrest or push the seat backrestcushion away from the seatbelt. Feed a smalllength of webbing back toward the stowedposition.
38
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SeatbeltsE142590

CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to thefront end of the vehicle (includingframe, bumper, front end body structure andtow hooks) may affect the performance ofthe airbag system, increasing the risk ofinjury. Do not modify the front end of thevehicle.
Your vehicle has a collection of crash andoccupant sensors which provide informationto the restraints control module. Therestraints control module deploys (activates)the front seatbelt system, the adaptivecollapsible steering column, driver airbag,passenger airbag, knee airbag(s), seatmounted side airbags, Safety Canopy andoptional rear inflatable seatbelts. Based onthe type of crash, the restraints controlmodule will deploy the appropriate safetydevices.
The restraints control module also monitorsthe readiness of the above safety devicesplus the crash and occupant sensors. Thereadiness of the safety system is indicatedby a warning indicator light in the instrumentcluster or a backup tone (if equipped).Routine maintenance of the airbag is notrequired.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard (Ifequipped). The tone pattern will repeatperiodically until the problem, the lightor both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module to deploya safety device.
The fact that the seatbelt pretensioners orfront airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints control moduledetermined the accident conditions (crashseverity, belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners and rearinflatable seatbelts are designed toactivate in frontal, near-frontal and sidecrashes and rollovers.
•The knee airbag(s) may deploy based oncrash severity and occupant conditions.
55
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE67017