Antenna PositionsMaximum output power Watt (Peak RMS)Frequency Band MHz
2, 350142-176
2, 350380-512
2, 310806-870
Note:After the installation of radio frequencytransmitters, check for disturbances fromand to all electrical equipment in yourvehicle, both in the standby and transmitmodes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fields generatedinside your vehicle cabin by the transmitterinstalled do not exceed applicable humanexposure requirements.
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Appendices
A
A/CSee: Climate Control...........................................143
About This Manual............................................7ABSSee: Brakes...........................................................199
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..............................................................200
Accessories....................................................484Exterior Style........................................................484Interior Style.........................................................484Lifestyle.................................................................484Peace of Mind.....................................................484
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............227
Active Park Assist..........................................214Deactivating the Active Park AssistFeature.............................................................220Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................214Troubleshooting the System............................221
Adaptive Headlamps.....................................92Adjusting the Headlamps............................313Horizontal Aim Adjustment...............................314
Vertical Aim Adjustment....................................313
Adjusting the Steering Wheel.....................82End of Travel Position..........................................82
AFSSee: Adaptive Headlamps..................................92
Airbag Disposal...............................................56Air ConditioningSee: Climate Control...........................................143
Air FilterSee: Changing the Engine Air Filter...............317
AlarmSee: Anti-Theft Alarm..........................................80
Ambient Lighting............................................95Anti-Theft Alarm..............................................80Arming the Alarm...................................................81Disarming the Alarm.............................................81
Appendices.....................................................519Apps.................................................................444.................................................................................444SiriusXM Traffic and Travel Link......................446
At a Glance........................................................17Audible Warnings and Indicators................111Headlamps On Warning Chime.........................111Key in Ignition Warning Chime...........................111Keyless Warning Alert..........................................111Parking Brake On Warning Chime....................111
Audio Control...................................................83Seek, Next or Previous........................................83
Audio System................................................368General Information...........................................368
Audio Unit......................................................369Auto Hold.......................................................203Using Auto Hold.................................................204
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................143Automatic Fan Settings......................................145
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission..............................194Brake-Shift Interlock Override.........................197If Your Vehicle Gets Stuck In Mud orSnow..................................................................198Push Button Shift Transmission.......................194
Automatic Transmission FluidCheck...........................................................309Autowipers.......................................................85Autowipers Settings.............................................86Low Temperature Wipe Inhibit..........................86
Auxiliary Power Points.................................165110 Volt AC Power Point....................................16512 Volt DC Power Point......................................165Locations...............................................................165
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
B
BatterySee: Changing the 12V Battery........................310
Blind Spot Information System.................242Switching the System Off and On..................243System Errors......................................................243Using the Blind Spot InformationSystem..............................................................242
Body Styling Kits...........................................327Bonnet LockSee: Opening and Closing the Hood............300
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.......................................309Brakes..............................................................199General Information............................................199
Breaking-In....................................................262Bulb Specification Chart..............................315
C
Cabin Air Filter................................................147California Proposition 65...............................12Capacities and Specifications...................362Alternative Engine Oil for Extremely ColdClimates...........................................................366Specifications......................................................363
Car WashSee: Cleaning the Exterior................................319
Catalytic Converter.......................................188On-Board Diagnostics (OBD-II)........................189Readiness for Inspection and Maintenance(I/M) Testing......................................................190
Center Console..............................................167Rear Seat Armrest...............................................167
Changing a Bulb............................................314Lamp Assembly Condensation........................314Replacing Bulbs...................................................314
Changing a Fuse..........................................297Fuses.....................................................................297
Changing the 12V Battery...........................310Changing the Engine Air Filter...................317Changing the Wiper Blades.......................312Checking MyKey System Status.................66MyKey Distance....................................................66Number of Admin Keys.......................................66Number of MyKeys...............................................66
Checking the Wiper Blades........................312Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats..............................324Cleaning Products.........................................318Materials................................................................318
Cleaning the Engine....................................320Cleaning the Exterior....................................319Cleaning the Headlamps...................................319Exterior Chrome Parts........................................319Exterior Plastic Parts..........................................320Stripes or Graphics............................................320Underbody...........................................................320Under Hood.........................................................320
Cleaning the Instrument Panel andInstrument Cluster Lens...........................323Cleaning the Interior.....................................321Cleaning Alcantara Microfiber ClothFabric................................................................322
Cleaning the Wheels...................................325Cleaning the Windows and WiperBlades............................................................321Clearing All MyKeys.......................................65Climate.............................................................414Climate Control..............................................143Climate Controlled Seats............................158Cooled Seats........................................................159
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Index
Collision, Damage or Fire Event...............269Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles Equipped WithHigh Voltage Batteries.................................269
Coolant CheckSee: Engine Coolant Check............................304
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming/Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................244Blocked Sensors.................................................247Switching the System Off and On..................247System Errors......................................................247System Lights, Messages and AudibleAlerts.................................................................247System Limitations.............................................247Using the Cross Traffic Alert System.............244
Cruise Control..................................................84Principle of Operation.......................................226Type One................................................................84Type Two.................................................................84
Cruise controlSee: Using Cruise Control...............................226
Customer Assistance...................................273
D
Data Recording..................................................9Event Data Recording...........................................10Service Data Recording.........................................9
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Direction Indicators........................................93Lane Change..........................................................93
Doors and Locks.............................................68Drive Control.................................................253LINCOLN DRIVE CONTROL............................253
Driver Alert.....................................................235PRINCIPLE OF OPERATION............................235USING DRIVER ALERT......................................235
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids...................................................235Driving Hints..................................................262Driving Through Water...............................262DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................262EcoSelect.........................................................175Electric Parking Brake................................200Applying the electric parking brake..............200Applying the electric parking brake when thevehicle is moving............................................201Battery With No Charge...................................202Releasing the electric parking brake............202
Electric Vehicle Information.......................437Power.....................................................................439
Electromagnetic Compatibility...................519Emission Law..................................................187Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............188Tampering With a Noise Control System......187
End User License Agreement...................524VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................524
Engine Block Heater......................................171Using the Engine Block Heater.......................172
Engine Coolant Check................................304Adding Coolant...................................................305Coolant Change..................................................307Engine Coolant TemperatureManagement...................................................308Fail-Safe Cooling................................................307
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Index
Recycled Coolant...............................................306Severe Climates..................................................307
Engine Emission Control.............................187Engine ImmobilizerSee: Passive Anti-Theft System........................79
Engine Oil Check..........................................303Adding Engine Oil..............................................303
Engine Oil Dipstick.......................................303Engine Specifications..................................358Entertainment.................................................401AM/FM Radio.......................................................403Apps........................................................................414Bluetooth Stereo or USB...................................412CD (If equipped)....................................................411HD Radio™ Information (If Available)..............407SiriusXM® Satellite Radio (If Activated).........403Sources.................................................................402Supported Media Players, Formats andMetadata Information.....................................414USB Ports...............................................................414
Environment......................................................16EPBSee: Electric Parking Brake.............................200
Event Data RecordingSee: Data Recording..............................................9
Export Unique Options...................................14Exterior Mirrors................................................97Auto-Dimming Feature........................................99
Auto-Folding Mirrors............................................98Blind Spot Monitor..............................................100Fold-Away Exterior Mirrors.................................98Heated Exterior Mirrors.......................................99Integrated Blind Spot Mirrors............................99Lincoln Welcome Mat..........................................99Memory Mirrors.....................................................99Power Exterior Mirrors.........................................97Signal Indicator Mirrors.......................................99
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................38Using Seatbelts During Pregnancy..................37
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................328
Floor Mats......................................................263Front Parking Aid............................................211Obstacle Distance Indicator.............................212
Front Passenger Sensing System..............50Fuel and Refueling........................................179Fuel Consumption.........................................185Calculating Fuel Economy................................185Filling the Fuel Tank............................................185
Fuel Filler Funnel Location..........................181Fuel Filter.........................................................310
Fuel Quality.....................................................179Choosing the Right Fuel....................................179Fuel Freshness Mode........................................180
Fuel Shutoff...................................................265Fuses................................................................281Fuse Specification Chart.............................281Passenger Compartment Fuse Panel...........292Power Distribution Box......................................281
G
Garage Door OpenerSee: Universal Garage Door Opener..............161
Gauges.............................................................104Left Information Display.....................................105Right Information Display..................................106
GearboxSee: Transmission...............................................194
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........489Multi-point Inspection........................................492Owner Checks and Services............................491Protecting Your Investment.............................489Why Maintain Your Vehicle?............................489Why Maintain Your Vehicle at YourDealership?......................................................489
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
M
Maintenance..................................................300General Information...........................................300
Memory Function..........................................155Easy Entry and Exit Feature..............................156Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......156Saving a PreSet Position...................................155
Message CenterSee: Information Displays..................................112
MirrorsSee: Heated Windows and Mirrors.................146See: Windows and Mirrors.................................96
Mobile Communications Equipment...........14Moonroof..........................................................101Bounce-Back........................................................103Opening and Closing the Moonroof..............102
Motorcraft Parts............................................359MyKey Troubleshooting................................66MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................426cityseeker.............................................................435Destination Mode...............................................427
Map Mode............................................................426Navigation Map Updates..................................436Navigation Menu................................................432SiriusXM Traffic and Travel Link......................436SYNC AppLink.....................................................435Waypoints.............................................................434
Normal Scheduled Maintenance..............494
O
Oil Change Indicator Reset........................304Oil CheckSee: Engine Oil Check......................................303
Opening and Closing the Hood...............300Ordering Additional Owner'sLiterature......................................................279Obtaining a French Owner’s Manual............279
Overhead Console........................................167
P
Parking Aids...................................................210Principle of Operation........................................210
Passive Anti-Theft System............................79SecuriLock..............................................................79
PATSSee: Passive Anti-Theft System........................79
Perchlorate........................................................12
Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone...............................................................418During a Phone Call...........................................423Making Calls........................................................422Pairing Your Cell Phone for the FirstTime....................................................................418Phone Menu.........................................................419Receiving Calls....................................................423Smartphone Connectivity................................425Text Messaging...................................................424
Post-Crash Alert System.............................270Power Decklid..................................................73Obstacle Detection...............................................74Opening and Closing the Power Decklid.......73Resetting the Power Decklid..............................74
Power Door LocksSee: Locking and Unlocking..............................68
Power Seats.....................................................151Four-Way Power Lumbar...................................153Multi-Contour Front Seats With Active Motion.............................................................................153Power Lumbar......................................................153
Power Windows..............................................96Accessory Delay...................................................97Bounce-Back..........................................................96One-Touch Down..................................................96
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Index
Radio......................................................................456SiriusXM................................................................457Sound....................................................................448Valet Mode...........................................................467Vehicle...................................................................464Voice Control.......................................................466Wi-Fi & Hotspot...................................................462
Side Airbags.....................................................52Side Sensing System...................................212Obstacle Distance Indicator.............................213
Sitting in the Correct Position....................149Snow ChainsSee: Using Snow Chains..................................349
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................496Exceptions............................................................498
Speed ControlSee: Cruise Control...........................................226
Stability Control............................................207Principle of Operation.......................................207
Starting a Gasoline Engine.........................169Automatic Shutdown..........................................170Fast Restart...........................................................170
Guarding Against Exhaust Fumes....................171Important Ventilating Information.....................171Switching Off Your Vehicle When It IsMoving................................................................171Switching Off Your Vehicle When It IsStationary...........................................................171
Starting and Stopping the Engine.............168General Information............................................168
Steering..........................................................248Electric Power Steering....................................248
Steering Wheel................................................82Storage Compartments................................167SunroofSee: Moonroof......................................................101
Sun Shades......................................................101Sun Visors........................................................101Illuminated Vanity Mirror....................................101
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3..........................................................372General Information...........................................372
SYNC™ 3 Troubleshooting..........................467
T
Technical SpecificationsSee: Capacities and Specifications...............358
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................275Tire Care.........................................................335Glossary of Tire Terminology...........................337Information About Uniform Tire QualityGrading.............................................................335Information Contained on the TireSidewall............................................................338Temperature A B C.............................................336Traction AA A B C...............................................336Treadwear............................................................336
Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit....................328
Tire Pressure Monitoring System............350Changing Tires With a Tire PressureMonitoring System........................................352Understanding Your Tire Pressure MonitoringSystem .............................................................352
Tire Repair KitSee: Tire Sealant and Inflator Kit....................328
Tire Sealant and Inflator Kit.......................328First Stage: Reinflating the Tire with SealingCompound and Air........................................330General Information...........................................328Second Stage: Checking Tire Pressure........333Tips for Use of the Kit........................................329What to do after the Tire has beenSealed...............................................................333
567
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Body.......................................................................325Brakes...................................................................326Cooling system...................................................326Engine...................................................................326Fuel system..........................................................326General.................................................................325Miscellaneous.....................................................326Removing Vehicle From Storage...................326Tires.......................................................................326
VentilationSee: Climate Control...........................................143
VINSee: Vehicle Identification Number...............360
Voice Control...................................................83
W
Warning Lamps and Indicators..................107Adaptive Cruise Control Indicator...................107Anti-Lock Brake System Warning Lamp........107Auto Hold Active.................................................107Auto Hold Unavailable.......................................107Automatic Headlamp High BeamIndicator.............................................................107Battery....................................................................108Blind Spot Monitor..............................................108Brake System.......................................................108Cruise Control Indicator....................................108
Direction Indicator..............................................108Door Ajar...............................................................108EcoSelect..............................................................108Electric Park Brake..............................................108Engine Oil..............................................................109Engine or Motor Coolant Temperature..........109Fasten Seatbelt Warning Lamp.......................109Front Airbag..........................................................109Grade Assist.........................................................109Headlamp High Beam Indicator......................109Heads Up Display...............................................109Hood Ajar..............................................................109Lane Keeping Aid................................................109Low Fuel Level Warning Lamp.........................109Low Tire Pressure Warning Lamp...................109Low Washer Fluid Level Warning Lamp.........110Parking Lamps.......................................................110Powertrain Fault....................................................110Ready to Drive......................................................110Service Engine Soon...........................................110Stability Control......................................................111Stability Control Off...............................................111Stop Safely..............................................................111Trunk Ajar................................................................111
Washer Fluid Check.....................................310WashersSee: Cleaning the Exterior................................319See: Wipers and Washers..................................85
Waxing............................................................320Welcome Lighting...........................................93Wheels and Tires.........................................328Technical Specifications...................................356
Windows and Mirrors.....................................96Windshield Washers......................................86Windshield Wipers.........................................85Intermittent Wipe..................................................85Speed Dependent Wipers..................................85
Wiper BladesSee: Checking the Wiper Blades....................312
Wipers and Washers......................................85
569
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index