3. If your vehicle is not powered after thissequence, repeat steps 1 and 2 up to twomore times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with the START/STOPbutton.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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High Voltage Battery
3. The gear shift button you selectilluminates and the instrument clustershows the selected gear.
4. Release the brake pedal and yourtransmission remains in the selectedgear.
Note:If the driver attempts to leave thevehicle when it is in gear, the vehicleautomatically shifts into park (P). Seatbeltand door monitors determine the driver'sintent and makes the shift for you. Duringthis time a Transmission not in Parkmessage appears in the display screen,prompting the driver to make the shift. Toput the vehicle in gear with the door openperform steps 1-4. See the Automatic Returnto Park section in this chapter for moreinformation on this feature.
Note:To put your vehicle in gear with thedoor open, perform steps 1-4. See theAutomatic Return to Park section in thischapter for more information on this feature.
Park (P)
This position locks the transmission andprevents the front wheels from turning.Always come to a complete stop beforeputting your vehicle into and out of park (P).An audible chime sounds when park (P) ismanually selected.
When you turn the ignition off, your vehicleautomatically shifts into park (P). If you turnthe ignition off when your vehicle is moving,it first shifts into neutral (N) until a slowenough speed is reached. Your vehicle thenshifts into park (P) automatically.
Automatic Return to Park
Note:This feature does not operate whenyour vehicle is in Stay in Neutral mode orneutral tow.
Your vehicle has a safety feature thatautomatically shifts your vehicle into park (P)when any of the following circumstances aremet:
•Turn the ignition off.
•Open the driver's door with your seat beltunlatched.
•Unlatching your seatbelt when thedriver's door is open.
If you turn the ignition off when your vehicleis moving, your vehicle first shifts into neutral(N) until it slows down enough to shift intopark (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt doescause this feature to activate, even with thedriver's door closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
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Transmission
Reverse (R)
With the transmission in reverse (R), yourvehicle moves backward. Always come to acomplete stop before shifting into and outof reverse (R).
Neutral (N)
Press the neutral (N) button to put yourvehicle in neutral. In neutral, your vehicle canstart and is free to roll. Hold the brake pedaldown when in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral when you exit your vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1.Press the neutral (N) button on the shifterassembly.
2. The message Select N Again to EnterStay in Neutral mode appears in theinformation display screen.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
The message Stay in Neutral modeengaged appears in the instrument clusterwhen your vehicle has entered Stay inNeutral mode.
Note:During this mode the neutral (N) buttonflashes continuously and the instrumentcluster displays neutral as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put yourvehicle in another gear. See the Putting theVehicle in Gear section for instructions onhow to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage that may not be covered bywarranty.
Drive (D)
The normal driving position for the best fueleconomy.
Drive (D) with Grade Assist
Activate grade assist through theinformation display settings menu.See General Information (page112).
Grade assist:
•Provides additional grade braking with acombination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed when descendinga grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing and decreasingto help maintain your vehicle speed whendescending a grade.
The grade assist lamp illuminatesgrey when the grade assist featureis switched on through theinstrument display settings menu. The lampchanges from grey to green when gradeassist is actively providing additional gradebraking.
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GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 325).
See Warning Lamps andIndicators (page 107).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomesstuck or entrapped, apply steady and firmpressure to the brake pedal to slow thevehicle and reduce engine power. If youexperience this condition, apply the brakesand bring your vehicle to a safe stop. Movethe transmission to park (P), switch theengine off and apply the parking brake. Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly brakeby measuring the rate at which you press thebrake pedal. It provides maximum brakingefficiency as long as you press the pedal. Brake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarily illuminateswhen you switch the ignition on. Ifthe light does not illuminate duringstart up, remains on or flashes, the anti-lockbraking system may be disabled. Have thesystem checked by an authorized dealer. Ifthe anti-lock brake system is disabled,normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have your systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motion andstoring it in the battery to improve fueleconomy. The standard brake system isdesigned to fully stop the car if regenerativebraking is not available. During regenerative
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BrakesE138644 E138644
Note:Auto Hold turns off every time youpower down your vehicle.
When Auto Hold is off, your vehicle behavesthe same as a vehicle without Auto Hold.
There is an Auto Hold indicator lamp in theinstrument cluster that has two modes, activeand unavailable:
The Auto Hold (ACTIVE) indicatorlight illuminates in the informationdisplay when the system holdsyour vehicle stationary. When in active mode,press the brake pedal and the Auto Holdbutton to switch Auto Hold off.
The Auto Hold (UNAVAILABLE)indicator light illuminates in theinformation display when thesystem is on but unavailable to hold yourvehicle (for example, during Active ParkAssist, Stay in Neutral Mode, or when youdo not fasten your seatbelt or close thedoor).
Note:Make sure you switch off Auto Holdor use the Stay in Neutral mode before youenter a car wash. See AutomaticTransmission (page 194).
Using Auto Hold
1. Bring your vehicle to a stop by pressingthe brake pedal. After coming to a stop,the green Auto Hold (ACTIVE) indicatorlamp illuminates in the informationdisplay.
2.Release the brake pedal. The Auto Hold(ACTIVE) indicator light remainsilluminated in the information display andAuto Hold will hold your vehicle at a stop.
3. When you press the accelerator pedal,Auto Hold releases the brakes and youwill be able to drive off. Once you driveoff, the green Auto Hold (ACTIVE)indicator no longer illuminates in theinformation display.
Note:The Stop/Start system (if equipped)may stop the engine when you press thebrake pedal. If this occurs, it will restart onceyou press the accelerator pedal. Auto Holdstill holds your vehicle at a standstill with theengine off.
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Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Use only adequately sized cables withinsulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNINGS
Do not connect the end of the secondcable to the negative (-) terminal of thebattery to be jumped. A spark may cause anexplosion of the gases that surround thebattery.
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Roadside Emergencies
Protected ComponentsFuse RatingFuse or Relay Number
Datalink/Gateway module.10A215
Decklid release.15A116
Not used (spare).5A217
Push button start/stop.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in-car temperature.5A221
Pedestrian sounder (spare).5A222
Delayed accessory (power inverter, moonroof, all smartwindow, driver window switch pack).10A123
Rear sunshade.Panoramic roof.
Central lock/unlock.20A124
Driver door (window, mirror).30A125
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Fuses
WARNINGS
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands after handling.
For vehicles with Auto-Start-Stop thebattery requirement is different. Youmust replace the battery with one of exactlythe same specification.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
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Maintenance