
Support
The SYNC support team is available to helpyou with any questions you are not able toanswer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-521-4140.
Canada: 1-800-387-9333.
Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC3, the system creates a profile within yourvehicle that links to that cellular phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile may contain
data about your cellular phone book, textmessages (read and unread), and call history,including history of calls when your cellphone was not connected to the system. Inaddition, if you connect a media device, thesystem creates and retains an index ofsupported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity. The log profile and other system datamay be used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index, anddiagnostic log remain in your vehicle unlessyou delete them and are generally accessibleonly in your vehicle when the cellular phoneor media player is connected.
If you no longer plan to use the system oryour vehicle, we recommend you perform aMaster Reset to erase all stored information.You can find more information about theMaster Reset in General Settings. SeeSettings (page 448). System data cannot beaccessed without special equipment andaccess to your vehicle's SYNC 3 module.Ford Motor Company, Ford of Canada andThe Lincoln Motor Company do not accessthe system data for any purpose other thanas described absent consent, a court order,or where required by law enforcement, othergovernment authorities, or other third partiesacting with lawful authority. Other partiesmay seek to access the informationindependently of Ford Motor Company, Fordof Canada and The Lincoln Motor Company.
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SYNC™ 3

Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a PremiumMaintenance Plan that covers all scheduledmaintenance, and selected wear items. Thecoverage is prepaid, so you never have toworry about the cost of your vehicle’smaintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect Extended ServicePlan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect ExtendedService Plan. Lincoln Protect ExtendedService Plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Extended Service Planprovides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
There are several Lincoln Protect ExtendedService Plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln ProtectExtended Service Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect Extended Service Plancoverage.
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Lincoln Protect

Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance interval tohelp make sure your vehicle keeps runninggreat.
Multi-point Inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or damageExhaust system
Steering and linkageExterior lamps operation
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Scheduled Maintenance

A
A/CSee: Climate Control...........................................143
About This Manual............................................7ABSSee: Brakes...........................................................199
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..............................................................200
Accessories....................................................484Exterior Style........................................................484Interior Style.........................................................484Lifestyle.................................................................484Peace of Mind.....................................................484
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............227
Active Park Assist..........................................214Deactivating the Active Park AssistFeature.............................................................220Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................214Troubleshooting the System............................221
Adaptive Headlamps.....................................92Adjusting the Headlamps............................313Horizontal Aim Adjustment...............................314
Vertical Aim Adjustment....................................313
Adjusting the Steering Wheel.....................82End of Travel Position..........................................82
AFSSee: Adaptive Headlamps..................................92
Airbag Disposal...............................................56Air ConditioningSee: Climate Control...........................................143
Air FilterSee: Changing the Engine Air Filter...............317
AlarmSee: Anti-Theft Alarm..........................................80
Ambient Lighting............................................95Anti-Theft Alarm..............................................80Arming the Alarm...................................................81Disarming the Alarm.............................................81
Appendices.....................................................519Apps.................................................................444.................................................................................444SiriusXM Traffic and Travel Link......................446
At a Glance........................................................17Audible Warnings and Indicators................111Headlamps On Warning Chime.........................111Key in Ignition Warning Chime...........................111Keyless Warning Alert..........................................111Parking Brake On Warning Chime....................111
Audio Control...................................................83Seek, Next or Previous........................................83
Audio System................................................368General Information...........................................368
Audio Unit......................................................369Auto Hold.......................................................203Using Auto Hold.................................................204
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................143Automatic Fan Settings......................................145
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission..............................194Brake-Shift Interlock Override.........................197If Your Vehicle Gets Stuck In Mud orSnow..................................................................198Push Button Shift Transmission.......................194
Automatic Transmission FluidCheck...........................................................309Autowipers.......................................................85Autowipers Settings.............................................86Low Temperature Wipe Inhibit..........................86
Auxiliary Power Points.................................165110 Volt AC Power Point....................................16512 Volt DC Power Point......................................165Locations...............................................................165
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Index