2018 LINCOLN MKZ HYBRID engine

Note: This feature only functions when you switch the engine on.
Touch this icon to switch the heated steering wheel on and off. It takes about 5 minutes to warm the steering wheel to 74°F (23.3°C)in temperatures as low as -4°F (-20°C). The wheel maintains an approximate temperature of 90°F (32.2°C) and operates independentlyfrom the heated seats and other climate-control functions. The heating element is in between the leather covering and foam coreto help provide maximum heat without adversely affecting the feel of the steering wheel.
Note: For steering wheels with wood trim, the heating feature will not heat the wheel between the 10 and 2 o'clock positions.
Defrost: A pop up appears on the screen to display the defrost options.C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield vents, the fan automatically adjusts to thehighest speed and the driver and passenger temperatures are set to HI. You can use this setting to defog or clear a thin coveringof ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister vents.
Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 146).
AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. Thesystem adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool thevehicle in order to maintain the desired temperature.
D
Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteringthe vehicle.E
DUAL: This button lights up when the passenger temperature controls are active. To switch the passenger temperature controlsoff and link the passenger temperature to the driver temperature, touch the DUAL button.F
Note: the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust thepassenger temperature.
Passenger temperature: Touch up or down to adjust the temperature.G
416
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

DescriptionItemCallout
This indicates which mode is active within the vehicle system.Power FlowA
Action and DescriptionMenu Item
The electric motor and gasoline engine arepowering the vehicle.Status: Hybrid Drive
The hybrid system is storing power in thehigh-voltage battery.Status: Charging HV Battery
The vehicle is either at rest, or sharing verylittle power between the electric system parts.Status: Idle
The vehicle is driving in electric mode (thepower is coming from the electric motor). Thegasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric motor.Motor-to-Wheel FlowB
Represents the hybrid electric motor. The higher the motor power is, the larger thecircle around this node. Any time the vehicle is ready to be driven, the motor nodeilluminates.
Electric MotorC
Shows the direction of power flow between the high-voltage battery and the electricmotor. Flow toward the motor indicates the battery is providing power to acceleratethe vehicle (discharging the battery). Flow toward the battery indicates the electricmotor is providing power to the battery (charging the battery).
1Battery-to-MotorFlowD
440
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

DescriptionItemCallout
Includes all power usage from the low voltage accessories such as the climate controlfan, headlights and heated seats. The higher the power usage is from theseaccessories, the larger the circle around the node. This node illuminates anytime thevehicle is on since there is always some low level power in use.
2OtherE
Includes the power usage from the high-voltage climate control components suchas the electric A/C compressor and the electric heater (Energi only). The higher thepower usage is from these components, the larger the circle around this node.
2,3ClimateF
Represents your high-voltage battery. A circle illuminates around the node when thehigh-voltage battery is receiving power from regenerative braking or engine charging.The higher the power going into the high-voltage battery, the larger the circle aroundthis node.
BatteryG
Represents the fuel tank in the vehicle.FuelH
Shows flow from the fuel tank to the engine when the engine is on and using fuel(there are some cases where the engine is on, but not using any fuel). When theengine is on, but not using fuel, the engine node is active, but the fuel flow path isoff. An example of this is when your foot is off the accelerator pedal and the vehicleis traveling at a high speed.
Fuel-to-Engine FlowI
Provides you with the reason(s) the gasoline engine is on. When the gasoline engineis off, this display does not appear. Engine On due to reasons displayed by the systemare in a chart following this list.
Engine On due to:J
441
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

DescriptionItemCallout
Shows the direction of power flow between the engine and the electric motor. Thedirection indicates if the engine is providing power to the high-voltage electricalsystem, or if the high-voltage electrical system is providing power to control or startthe engine.
Motor-to-Engine FlowK
Represents the gasoline engine. It illuminates only when the gasoline engine is on.The higher the engine power is, the larger the circle around this node.EngineL
Shows the direction of the power flow between the engine and the wheels.Engine-to-Wheels FlowM
Represents the power going to the wheels. The higher the wheel power is, the largerthe circle around this node. When the engine is off, drive power displays in blue.When the engine is on, drive power displays in grey.
DriveN
1The battery-to-motor flow includes battery
power the vehicle is using for acceleration.It does not include energy the vehicle isusing for accessories (such as airconditioning, headlights and radio). Thisscreen displays accessories and climateusage separately.
2Accessories indicates electrical power
demands from your vehicle’s accessorysystems. Accessories use power but do notcontribute to making the vehicle move. Thepower flow displays power usage from theclimate control system and other accessoriesseparately.
3The climate control system may determine
A/C is necessary even when you turn it off.In this case, you may see some climatepower when the A/C is off.
442
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

Engine On due to
The engine is on because of the heater setting. Reduce or turn off the heater setting toreturn to electric mode.Heater Setting
The engine is on because the vehicle speed exceeds the level for electric mode operation.Reduce the speed to return to electric mode.High Speed
The engine is on when applying pressure to the accelerator pedal or switching on thespeed control. Reduce pressure on the accelerator pedal or switch off the speed controlto return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to returnto electric mode.Neutral Gear
The engine is on because the vehicle is in low gear. Shift out of low gear to return toelectric mode.Low Gear
The engine is on to charge the high-voltage battery. The vehicle returns to electric modeonce the battery is charged.Battery Charging
The engine is on to optimize vehicle operation. The vehicle returns to electric modewhen possible.Normal Operation
The engine is on to provide increased powertrain braking. This can occur when you turnon the grade assist feature, when speed control is on or when driving with your foot offthe accelerator pedal. Turning off grade assist or speed control may allow the vehicle toreturn to electric mode.
Engine Braking Active
443
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
468
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

For a complete listing of the accessories thatare available for your vehicle, please contactyour authorized dealer or visit our onlinestore at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replaceany properly authorized dealer-installedLincoln Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period, aswell as any component damaged by thedefective accessories.
Lincoln Motor Company will warrant yourLincoln accessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior Style
•Bumper protectors.
•Side-window deflectors*.
Interior Style
•Floor liners.
•Premium carpeted floor mats.
Lifestyle
•Ash cup (smoker's packages).
•Cargo area protector.
•Cargo net.
•Cargo organizer.
•Tablet cradle*.
Peace of Mind
•Car cover*.
•Remote start.
•Roadside assistance kit*.
•Vehicle security system.
•Wheel locks.
*Lincoln Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Lincoln LicensedAccessories, and does not design or testthese accessories to Lincoln Motor Companyengineering requirements. Contact anauthorized Lincoln dealer for themanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer.
484
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Accessories

Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a PremiumMaintenance Plan that covers all scheduledmaintenance, and selected wear items. Thecoverage is prepaid, so you never have toworry about the cost of your vehicle’smaintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect Extended ServicePlan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect ExtendedService Plan. Lincoln Protect ExtendedService Plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Extended Service Planprovides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
There are several Lincoln Protect ExtendedService Plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln ProtectExtended Service Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect Extended Service Plancoverage.
487
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Lincoln Protect