ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 41.0°F (5°C), usewasher fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increase therisk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets Fordspecifications. See Capacities andSpecifications (page 381).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through the ventcaps, resulting in personal injury and damageto the vehicle or battery. Lift the battery witha battery carrier or with your hands onopposite corners.
WARNINGS
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands after handling.
For vehicles with Auto-Start-Stop thebattery requirement is different. Youmust replace the battery with one of exactlythe same specification.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
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Maintenance
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page402). Reset the power windowsbounce-back feature. See PowerWindows (page 104). Reset the radiostation presets. See Audio Unit (page402).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
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Maintenance
MOTORCRAFT PARTS - 2.7L ECOBOOST™
2.7L EcoBoostComponent
FA-1912Air filter element
FL-2062Oil filter
BXT-94RH7-730Battery (without start/stop)
BAGM-94RH7-800Battery (with start/stop)
SP-542Spark plugs
FP-71Cabin air filter
WW-2350 (driver side)Windshield wiper bladeWW-1750 (passenger side)WW-1106 (rear window)
We recommend Motorcraft® replacement parts available at an authorized dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions anddurability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 517).
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Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L V6 TiVCTComponent
FA-1912Air filter element
FL-500-SOil filter
BAGM-94RH7-800Battery
SP-520Spark plugs
FP-71Cabin air filter
WW-2350 (driver side)Windshield wiper bladeWW-1750 (passenger side)WW-1106 (rear window)
We recommend Motorcraft® replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 517).
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Capacities and Specifications
P
Parking Aids...................................................210Principle of Operation........................................210
Passive Anti-Theft System............................86SecuriLock™............................................................86
PATSSee: Passive Anti-Theft System........................86
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................453During a Phone Call...........................................458Making Calls.........................................................457Pairing Your Cell Phone for the FirstTime...................................................................453Phone Menu........................................................454Receiving Calls....................................................458Smartphone Connectivity................................460Text Messaging...................................................459
Post-Crash Alert System.............................278Power Door LocksSee: Locking and Unlocking..............................72
Power Liftgate...................................................81Hands-Free Feature.............................................84Obstacle Detection..............................................84Opening and Closing the Liftgate....................82
Setting the Liftgate Open Height.....................83Stopping the Liftgate Movement......................83
Power Seats....................................................154Multi-Contour Front Seats With Active Motion.............................................................................156Power Lumbar......................................................156
Power Windows.............................................104Accessory Delay..................................................105Bounce-Back........................................................104One-Touch Down................................................104One-Touch Up......................................................104Window Lock........................................................105
Pre-Collision Assist.......................................251Using the Pre-Collision Assist System..........252
Protecting the Environment..........................16
R
Rear Parking Aid............................................210Obstacle Distance Indicator..............................211
Rear Seat Armrest.........................................162Rear Seats.......................................................159Adjusting the Rear Seats...................................159
Rear Under Floor Storage..........................257Cargo Management System............................257In-floor storage - second row..........................257
Rear View Camera.......................................223Camera Guidelines............................................224
Manual Zoom......................................................225Obstacle Distance Indicator............................225Rear Camera Delay............................................225Using the Rear View Camera System...........223
Rear View CameraSee: Rear View Camera....................................223
Rear Window Wiper and Washers..............95Rear Window Washer..........................................95
Recommended Towing Weights..............265Reduced Engine Performance...................271Refueling.........................................................180System Warnings.................................................182
Remote Control...............................................58Car Finder...............................................................62Intelligent Access Key.........................................58Memory Feature....................................................64Remote Start..........................................................62Replacing the Battery..........................................60Sounding the Panic Alarm..................................62
Remote Start...................................................149Automatic Settings..............................................149
Repairing Minor Paint Damage.................339Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
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Index