
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slotuntil the sound returns. There is a brief mute while the radio saves the station. Sound returnswhen the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutesbefore the digital audio plays, because the system has to reacquire the digital signal.
Presets
Note:As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of the reception area, the stationmay mute due to weak signal strength.Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digitalbroadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicastchannels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays thestation in the analog version. Once the receiver verifies the station is an HD Radio station, it shiftsto the digital version. Depending on the station quality, you may hear a slight sound change whenthe station changes from analog to digital. Blending is the shift from analog to digital sound ordigital back to analog sound.
Station blending
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You can use the forward, reverse, pause orplay buttons to control the audio playback.Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button nothighlighted), repeat all (button highlighted) and repeat track (button highlighted with a small numberone).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about the currentlyplaying track, press the cover art or Infobutton.
For some devices, SYNC 3 is able to provide30-second skip buttons when you listen toaudio books or podcasts. These buttonsallow you to skip forward or backward withina track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
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Note: This feature only functions when you switch the engine on.
Touch this icon to switch the heated steering wheel on and off. It takes about 5 minutes to warm the steering wheel to 74°F (23.3°C)in temperatures as low as -4°F (-20°C). The wheel maintains an approximate temperature of 90°F (32.2°C) and operates independentlyfrom the heated seats and other climate-control functions. The heating element is in between the leather covering and foam coreto help provide maximum heat without adversely affecting the feel of the steering wheel.
Note: For steering wheels with wood trim, the heating feature will not heat the wheel between the 10 and 2 o'clock positions.
Defrost: A pop up appears on the screen to display the defrost options.C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield vents, the fan automatically adjusts to thehighest speed and the driver and passenger temperatures are set to HI. You can use this setting to defog or clear a thin coveringof ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister vents.
Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 148).
AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. Thesystem adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool thevehicle in order to maintain the desired temperature.
D
Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteringthe vehicle.E
DUAL: This button lights up when the passenger temperature controls are active. To switch the passenger temperature controlsoff and link the passenger temperature to the driver temperature, touch the DUAL button.F
Note: the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust thepassenger temperature.
Passenger temperature: Touch up or down to adjust the temperature.G
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Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI) groupingicon: You can choose up to threePOI icons to display on the map. Ifthe chosen POIs are located closetogether or are at the same location a box isused to display a single category icon
instead of repeating the same icon, in orderto reduce clutter. When you select the boxon the map, a pop-up appears indicating howmany POIs are in this location. Select the popup to see a list of the available POIs. You canscroll through and select POIs from this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), traffic flowwill be indicated on the map by green (clear),yellow (slowing), and red (stopped) roadhighlights. Traffic flow is indicated where theinformation is available and varies across theUS.
You can choose to display traffic icons onthe map representing twelve different typesof incidents. See Settings (page 475).
You can set a destination by hovering abovea location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
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cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants, hotelsand attractions.
When you have selected a point of interest,the location and information appear, such asaddress, phone number and a star rating.
Press More Information to see a photo, areview, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, average cost,review, handicap access, hours of operation,and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24 hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour of operationand admission price.
SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activate andsubscribe to receive SiriusXM Traffic andTravel Link information. It helps you locatethe best gas prices, find movie listings, getcurrent traffic alerts, view the weather map,get accurate ski conditions and see currentsports scores. See Apps (page 472).
The system calculates a reasonable efficientroute based on available speed limits, traffic,and road conditions. You may know a localshort cut that is more efficient at a given timethan the route provided by SYNC 3, but youshould expect a slight difference in minutesor miles with the SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are availablefor purchase through your dealership, bycalling 1-866-462-8837 in the United Statesand Canada or 01-800-557-5539 in Mexico.You can also visit:
Website
www.navigation.com/sync
You need to specify the make and model ofyour vehicle to determine if there is anupdate available.
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Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’s responsibilityto remove the vehicle from the vehiclenetwork carrier account when ownership ofthe vehicle is transferred. If the owner wouldlike to remove the vehicle from the accountfor any reason, please contact your vehiclenetwork carrier for more information.
Note:: Data, e.g. the Vehicle IdentificationNumber (VIN), SIM Card ID, and data planusage, is shared between Ford and thevehicle network carrier to provide theVehicle Hotspot service in accordance withyour vehicle network carrier agreement,coverage and availability, and may be usedto enable a seamless transition from an oldto new embedded modem and to confirmany updates are successfully delivered.
Note:: For your convenience data usagemay be available for monitoring underSettings but may not reflect actual or currentusage. The vehicle network carrier isresponsible for providing information aboutyour account. Please contact the vehiclenetwork carrier for more information.
Note:: Ford may need to update operatingsystem software on your vehicle, includingsecurity updates and bug fixes, to keepconnected services current, like VehicleHotspot, without prior notice to you.
Note:If you do not have an active vehiclehotspot data plan, open your web browserand go to a website using the HTTP protocolto be automatically redirected to the vehiclenetwork carrier landing page where you canpurchase data. Websites using HTTPS willnot automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active color allthe way down to zero intensity.
Vehicle
Note:You vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
Door Keypad Code
Select this button to add or erase a personaldoor keypad code. To add or erase apersonal code, you first need to enter thefive-digit factory set code. You can find thiscode on the owner's wallet card in the glovebox or from your authorized dealer.
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Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
The screen goes black and does not display anything. Tap the screen to switch it back on.Display Off
Make the screen display brighter or dimmer.Brightness
You can select:Mode
The screen automatically switches between day and night modes based on the outsidelight level.Auto
The screen displays with a light background to enhance daytime viewing.Day
The screen displays with a darker background to make nighttime viewing easier.Night
Enable this option to automatically dim the display brightness based on ambient lighting conditions.Auto Dim
Voice Control
You can adjust the voice control settings byselecting the following options.
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Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
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