Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the device named with your
vehicle make and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone from the SYNC 3 system
to activate this settings update.
Your iPhone is now set up to forward incoming text messages to
SYNC 3.
Repeat these steps for every other SYNC 3 vehicle that you connect.
Your iPhone will only forward incoming text messages to SYNC 3 if
the iPhone is not unlocked in the messaging application.
Replying to text messages using SYNC 3 is not supported by iPhone.
464
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3
Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
465
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter the
frequency, increase the power or change the
characteristics and functions of the original
design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference be
detected, immediately stop using the device
and only resume usage after ensuring that
there is no longer any interference. For the
legal telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial, scientific
and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS AND
CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept certain
terms and conditions. The following is a brief
summary of the terms and conditions that
apply to you. To view the full terms and
conditions relevant to your use of the SUNA
Products and/or Services, please consult: Website
www.sunatraffic.com.au/termsandcondi- tions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcondi- tions/
2. Intellectual Property
SUNA Products and/or Services are for your
personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to provide
SUNA Products and/or Services.
3. Appropriate Use
549
MKT (TP4) , enUSA, Edition date: 201703, First Printing Appendices
Engine Immobilizer
See: Passive Anti-Theft System.........................81
Engine Oil Check..........................................291 Adding Engine Oil..............................................292
Engine Oil Dipstick.......................................291
Engine Specifications - 3.5L Ecoboost™
....................................................350
Drivebelt Routing...............................................350
Engine Specifications - 3.7L........................351 Drivebelt Routing.................................................351
Entertainment................................................404 AM/FM Radio.......................................................406
Apps........................................................................\
417
Bluetooth Stereo or USB...................................415
CD (If equipped)...................................................414
HD Radio ™ Information (If Available)...............410
SiriusXM® Satellite Radio (If Activated).........406
Sources.................................................................405
Supported Media Players, Formats and Metadata Information.....................................417
USB Ports...............................................................417
Environment......................................................15
Essential Towing Checks............................244 Before Towing a Trailer.....................................246
Hitches..................................................................244
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................247
Safety Chains......................................................245 Trailer Brake Controller Connector...............246
Trailer Brakes.......................................................245
Trailer Lamps.......................................................246
Trailer Towing Connector (Vehicles with a
Trailer Towing Package and 7–Pin
Connector).......................................................244
When Towing a Trailer.......................................246
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................99
Auto-dimming Feature.......................................100
Blind Spot Information System.........................101
Direction Indicator Mirrors ...............................100
Fold-Away Exterior Mirrors...............................100
Heated Exterior Mirrors ....................................100
Integrated Blind Spot Mirror.............................100
Memory Mirrors ..................................................100
Power Exterior Mirrors.........................................99
Puddle Lamps......................................................100
F
Fastening the Seatbelts
................................39
Rear Inflatable Seatbelt.......................................42
Seatbelt Locking Modes......................................41
Third Row Seatbelt Stowage.............................40
Using Seatbelts During Pregnancy..................
40 Floor Mats
.......................................................251
Fog Lamps - Front See: Front Fog Lamps.........................................95
Foot Pedals See: Adjusting the Pedals...................................87
Front Fog Lamps.............................................95
Front Passenger Sensing System..............53
Fuel and Refueling
........................................168
Fuel Consumption.........................................173
Calculating Fuel Economy.................................173
Filling the Fuel Tank............................................173
Fuel Filler Funnel Location.........................169
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................254
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Panel...........276
Power Distribution Box.....................................267
G
Garage Door Opener See: Universal Garage Door Opener.............154
Gauges.............................................................104
Gearbox See: Transmission................................................179
554
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index
Transmission.........................................................128
Installing Child Restraints.............................20 Child Seats.............................................................20
Using Lap and Shoulder Belts...........................20
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster.........................................104
Instrument Lighting Dimmer........................92
Instrument Panel Overview...........................16
Interior Lamps
..................................................96
Third Row Dome Lamps......................................96
Interior Mirror
..................................................101
Auto-Dimming Mirror...........................................101
Second Row Illuminated Vanity Mirror...........
101
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................255 Connecting the Jumper Cables.....................256
Jump Starting......................................................256
Preparing Your Vehicle.....................................255
Removing the Jumper Cables.........................
257 K
Keyless Entry
....................................................75
SECURICODE™ Keyless Entry Keypad.............75
Keyless Starting
.............................................162
Ignition Modes.....................................................162
Keys and Remote Controls..........................60
L
Lane Keeping System..................................218 Switching the System On and Off...................218
Liftgate...............................................................78
Lighting Control..............................................90 Headlamp Flasher.................................................91
High Beams.............................................................91
Lighting.............................................................90 General Information.............................................90
Lincoln Automotive Financial Services......12
Lincoln Protect..............................................480 Lincoln Protect (CANADA ONLY).....................481
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................480
Load Carrying
................................................235
Load Limit.......................................................236 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................240 Vehicle Loading - with and without a
Trailer................................................................236
Locking and Unlocking..................................72 Activating Intelligent Access..............................
73
Autolock..................................................................74
Autounlock..............................................................74
Battery Saver..........................................................75
Enabling or Disabling Autolock and Autounlock.........................................................74
Illuminated Entry....................................................75
Illuminated Exit......................................................75
Locking and Unlocking the Doors with the Key Blade............................................................72
Opening a Rear Door From the Inside............73
Power Door Locks................................................72
Remote Control.....................................................72
Smart Unlocks for Intelligent Access Keys......................................................................73
Luggage Covers
...........................................235
Lug Nuts See: Changing a Road Wheel.........................340
M
Maintenance..................................................286 General Information...........................................286
Memory Function
..........................................140
Easy Entry and Exit Feature...............................141
556
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob .......141
Saving a PreSet Position....................................141
Message Center See: Information Displays.................................109
Mirrors See: Heated Windows and Mirrors.................133
See: Windows and Mirrors.................................98
Mobile Communications Equipment
...........14
Moonroof.........................................................102 Closing the Moonroof and Sunshades..........103
Opening the Sunshade and Moonroof.........102
Venting the Moonroof........................................103
Motorcraft Parts - 3.5L Ecoboost™...........352
Motorcraft Parts - 3.7L
.................................353
MyKey Troubleshooting................................70
MyKey™..............................................................65 Principle of Operation.........................................65
N
Navigation......................................................429 cityseeker.............................................................438
Destination Mode...............................................430
Map Mode............................................................429
Navigation Map Updates..................................439
Navigation Menu................................................435
SiriusXM Traffic and Travel Link......................439 SYNC AppLink.....................................................438
Waypoints.............................................................437
Normal Scheduled Maintenance..............487 Intelligent Oil-Life Monitor™..............................
487
Normal Maintenance Intervals........................488
O
Oil Change Indicator Reset
.......................292
Oil Check See: Engine Oil Check.......................................291
Opening and Closing the Hood...............287 Closing the Hood...............................................287
Opening the Hood.............................................287
Ordering Additional Owner's Literature.....................................................265
Obtaining a French Owner’ s Manual............265
Overhead Console
.........................................161
P
Parking Aids....................................................197 Principle of Operation........................................197
Parking Brake
.................................................192
Passive Anti-Theft System.............................81 SecuriLock®.............................................................81
PATS See: Passive Anti-Theft System.........................
81 Pedals................................................................87
Perchlorate........................................................12
Personal Safety System
™
..............................49
How Does the Personal Safety System
Work?...................................................................49
Phone...............................................................421 During a Phone Call...........................................426
Making Calls........................................................425
Pairing Your Cell Phone for the First
Time....................................................................421
Phone Menu........................................................422
Receiving Calls....................................................426
Smartphone Connectivity.................................428
Text Messaging...................................................427
Post-Crash Alert System.............................257
Power Door Locks See: Locking and Unlocking..............................
72
Power Liftgate..................................................78 Obstacle Detection..............................................80
Opening and Closing the Liftgate....................78
Setting the Liftgate Open Height.....................80
Stopping the Liftgate Movement......................
80
Power Seats....................................................138 Four Way Power Lumbar...................................
140
Power Lumbar (Limo/Livery).............................140
Power Steering Fluid Check.....................300
Power Windows
..............................................98
Accessory Delay...................................................99
557
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index