2018 LINCOLN MKT bluetooth

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device. Try replacing the corrupt file with a new version.
The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 404).
The file format is not supported by SYNC
3.
Update media index.
See Settings (page 443).
The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
466
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
467
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
468
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
471
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
472
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
476
MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

Engine Immobilizer
See: Passive Anti-Theft System.........................81
Engine Oil Check..........................................291 Adding Engine Oil..............................................292
Engine Oil Dipstick.......................................291
Engine Specifications - 3.5L Ecoboost™
....................................................350
Drivebelt Routing...............................................350
Engine Specifications - 3.7L........................351 Drivebelt Routing.................................................351
Entertainment................................................404 AM/FM Radio.......................................................406
Apps........................................................................\
417
Bluetooth Stereo or USB...................................415
CD (If equipped)...................................................414
HD Radio ™ Information (If Available)...............410
SiriusXM® Satellite Radio (If Activated).........406
Sources.................................................................405
Supported Media Players, Formats and Metadata Information.....................................417
USB Ports...............................................................417
Environment......................................................15
Essential Towing Checks............................244 Before Towing a Trailer.....................................246
Hitches..................................................................244
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................247
Safety Chains......................................................245 Trailer Brake Controller Connector...............246
Trailer Brakes.......................................................245
Trailer Lamps.......................................................246
Trailer Towing Connector (Vehicles with a
Trailer Towing Package and 7–Pin
Connector).......................................................244
When Towing a Trailer.......................................246
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................99
Auto-dimming Feature.......................................100
Blind Spot Information System.........................101
Direction Indicator Mirrors ...............................100
Fold-Away Exterior Mirrors...............................100
Heated Exterior Mirrors ....................................100
Integrated Blind Spot Mirror.............................100
Memory Mirrors ..................................................100
Power Exterior Mirrors.........................................99
Puddle Lamps......................................................100
F
Fastening the Seatbelts
................................39
Rear Inflatable Seatbelt.......................................42
Seatbelt Locking Modes......................................41
Third Row Seatbelt Stowage.............................40
Using Seatbelts During Pregnancy..................
40 Floor Mats
.......................................................251
Fog Lamps - Front See: Front Fog Lamps.........................................95
Foot Pedals See: Adjusting the Pedals...................................87
Front Fog Lamps.............................................95
Front Passenger Sensing System..............53
Fuel and Refueling
........................................168
Fuel Consumption.........................................173
Calculating Fuel Economy.................................173
Filling the Fuel Tank............................................173
Fuel Filler Funnel Location.........................169
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................254
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Panel...........276
Power Distribution Box.....................................267
G
Garage Door Opener See: Universal Garage Door Opener.............154
Gauges.............................................................104
Gearbox See: Transmission................................................179
554
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index

Bluetooth..............................................................446
Clock......................................................................446
Display..................................................................460
General..................................................................457
Media Player........................................................444
Mobile Apps.........................................................455
Navigation............................................................452
Phone....................................................................446
Radio.......................................................................451
Sound....................................................................443
Valet Mode............................................................461
Vehicle..................................................................459
Voice Control.......................................................460
Wi-Fi.......................................................................458
Side Airbags.....................................................55
Sitting in the Correct Position....................135
Snow Chains See: Using Snow Chains..................................335
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance................................................491
Exceptions............................................................493
Speed Control See: Cruise Control...........................................208 Stability Control.............................................195
Principle of Operation........................................195
Starting a Gasoline Engine.........................163 Automatic Engine Shutdown............................
165
Failure to Start......................................................164
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Stopping the Engine When Your Vehicle is Moving...............................................................165
Stopping the Engine When Your Vehicle is Stationary..........................................................165
Starting and Stopping the Engine.............162 General Information............................................162
Steering..........................................................229 Electric Power Steering....................................229
Steering Wheel................................................84
Storage Compartments...............................160
Sunroof See: Moonroof.....................................................102
Sun Visors
........................................................101
Illuminated Vanity Mirror...................................102
Supplementary Restraints System.............50 Principle of Operation.........................................50
Symbols Glossary
..............................................7
SYNC™ 3..........................................................375 General Information...........................................375
SYNC™ 3 Troubleshooting...........................461 T
Technical Specifications
See: Capacities and Specifications...............
350
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Tire Care.........................................................322
Glossary of Tire Terminology..........................324
Information About Uniform Tire Quality
Grading.............................................................322
Information Contained on the Tire Sidewall............................................................325
Temperature A B C.............................................323
Traction AA A B C...............................................323
Treadwear............................................................323
Tire Pressure Monitoring System.............336 Changing Tires With a Tire Pressure
Monitoring System.........................................337
Understanding Your Tire Pressure Monitoring System .............................................................338
Tires See: Wheels and Tires......................................320
Towing a Trailer..............................................241 Load Placement...................................................241
Towing the Vehicle on Four Wheels........247 Emergency Towing.............................................247
Recreational Towing..........................................248
Towing..............................................................241
559
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index