2018 LINCOLN MKC USB

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
471
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
474
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Driving Hints..................................................250Driving Through Water................................251DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................250Electric Parking Brake..................................187Applying the electric parking brake...............187Applying the electric parking brake when thevehicle is moving............................................188Battery With No Charge....................................189Releasing the electric parking brake.............188
Electromagnetic Compatibility...................513Emission Law...................................................171Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............172Tampering With a Noise Control System.......171
End User License Agreement....................518VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................518
Engine Block Heater....................................160Using the Engine Block Heater.......................160
Engine Coolant Check.................................291Adding Engine Coolant....................................292Checking the Engine Coolant..........................291Recycled Engine Coolant.................................293
Severe Climates.................................................293What You Should Know About Fail-SafeCooling.............................................................293
Engine Emission Control..............................171Engine ImmobilizerSee: Passive Anti-Theft System........................76
Engine Oil Check.........................................289Adding Engine Oil..............................................290
Engine Oil Dipstick......................................289Engine Specifications - 2.0L/2.0LEcoBoost™....................................................344Drivebelt Routing................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™....................................................345Drivebelt Routing................................................345
Entertainment................................................397AM/FM Radio.......................................................400Apps.........................................................................411Bluetooth Stereo or USB..................................409CD (If equipped)..................................................408HD Radio™ Information (If Available)..............404SiriusXM® Satellite Radio (If Activated).........400Sources.................................................................399Supported Media Players, Formats andMetadata Information......................................411USB Ports...............................................................411
Environment......................................................16
EPBSee: Electric Parking Brake...............................187
Essential Towing Checks............................246Before Towing a Trailer.....................................247Hitches..................................................................246Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................247Safety Chains......................................................246Trailer Brakes.......................................................246Trailer Lamps.......................................................246When Towing a Trailer.......................................247
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................15Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
560
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Index

U
Under Hood Overview................................287Unique Driving Characteristics...................161Universal Garage Door Opener................149HomeLink Wireless Control System...............149
USB Port..........................................................367Using Adaptive Cruise Control..................210Automatic Cancellation......................................213Blocked Sensor...................................................215Canceling the Set Speed..................................213Changing the Set Speed...................................213Detection Issues..................................................214Following a Vehicle..............................................211Hilly Condition Usage........................................213Overriding the Set Speed.................................212Resuming the Set Speed...................................213Setting the Adaptive Cruise Speed.................211Setting the Gap Distance..................................212Switching Adaptive Cruise Control Off..........213Switching Adaptive Cruise Control On..........210Switching to Normal Cruise Control...............216System Not Available.........................................215
Using All-Wheel Drive...................................181Driving in Special Conditions With All-WheelDrive....................................................................181
Using Cruise Control...................................209Switching Cruise Control Off............................210
Switching Cruise Control On...........................209
Using MyKey With Remote StartSystems..........................................................62Using Snow Chains.......................................331Using Stability Control.................................196Using Traction Control.................................193Switching the System Off..................................193System Indicator Lights and Messages.........193Using a Switch......................................................193Using the Information Display Controls.........193
Using Voice Recognition............................387Audio Voice Commands...................................389Climate Voice Commands...............................390Mobile App Voice Commands........................395Navigation Voice Commands..........................393Phone Voice Commands..................................390SiriusXM Traffic and Travel Link VoiceCommands......................................................395Voice Settings Commands..............................396
Utilizing the Mediation/Arbitration Program(Canada Only).............................................263
V
Vehicle Care..................................................305General Information...........................................305
Vehicle Certification Label.........................348Vehicle Identification Number..................348
Vehicle Storage..............................................313Battery....................................................................314Body........................................................................313Brakes.....................................................................314Cooling system....................................................314Engine.....................................................................313Fuel system...........................................................313General...................................................................313Miscellaneous.......................................................314Removing Vehicle From Storage.....................314Tires........................................................................314
VentilationSee: Climate Control...........................................133
VINSee: Vehicle Identification Number...............348
Voice Control....................................................81
W
Warning Lamps and Indicators..................104Adaptive Cruise Control Indicator..................105Airbag Warning Lamp........................................105Anti-Lock Brake System Warning Lamp........105Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Auto-Start-Stop Indicator...................................105
567
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Index