2018 LINCOLN MKC lock

Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contacts name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen the voice button is pressed.Voice Command List
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
For LincolnUnited States: 1-800-521-4140Canada: 1-800-387-9333
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincoln website.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the device named with yourvehicle make and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone from the SYNC 3 systemto activate this settings update.
Your iPhone is now set up to forward incoming text messages toSYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect.Your iPhone will only forward incoming text messages to SYNC 3 ifthe iPhone is not unlocked in the messaging application.Replying to text messages using SYNC 3 is not supported by iPhone.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.
Bluetooth audio does notstream.The device is not connected.
Try switching your device off, resetting it or removing the battery, thenreconnect it to SYNC 3.The device is in a bad state.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 397).The file format is not supported by SYNC3.
Update media index. See Settings (page 438).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Personal Profiles have not been set up.
I cannot create a profile.
An invalid profile name was entered.
A memory button was not selected when prompted.
The vehicle’s ignition was not On and in Park or was shifted out ofRun or Park while creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a keyfob when prompted.
I cannot link a keyfob.
The keyfob selected was already associated to another profile andan overwrite was declined.
A profile recall was performed while linking a keyfob.
The vehicle’s ignition was not On and in Park, or was shifted out ofRun or Park while linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by Personal Profiles.My personalized settings do not save.A different Personal Profile is active than expected.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linkedkeyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not.The preset positions are the same as the Guest or previously activeprofile.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
SYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit ouronline store at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Accessories are available for yourvehicle through an authorized Lincolndealer. Lincoln Motor Company will repairor replace any properly authorizeddealer-installed Lincoln Original Accessoryfound to be defective in factory-suppliedmaterials or workmanship during thewarranty period, as well as any componentdamaged by the defective accessories.
Lincoln Motor Company will warrant youraccessory through the warranty that providesthe greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior style
•Side-window deflectors*.
•Splash guards.
Interior style
•All-weather floor mats.
•Premium carpeted floor mats.
Lifestyle
•Ash cup (smoker's packages).
•Camping tent*.
•Cargo area protector.
•Cargo net.
•Cargo organizer.
•Luggage cover.
•Recovery hook (towing eye).
•Roof racks and carriers*.
•Tablet cradle*.
•Trailer hitch.
•Trailer hitch accessories.
Peace of mind
•Car cover*.
•Remote start.
•Roadside assistance kit*.
•Vehicle security.
•Wheel locks.
*Lincoln Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Lincoln LicensedAccessories, and does not design or testthese accessories to Lincoln Motor Companyengineering requirements. Contact anauthorized Lincoln dealer for themanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer.
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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Accessories

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MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Lincoln Protect