
Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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SYNC™ 3

SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting, refer to the regional Fordor Lincoln website.
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SYNC™ 3

For maximum vehicle performance, keep thefollowing information in mind when addingaccessories or equipment to your vehicle:
•When adding accessories, equipment,passengers and luggage to your vehicle,do not exceed the total weight capacityof the vehicle or of the front or rear axle(GVWR or GAWR as indicated on theSafety Compliance Certification label). Consult an authorized dealer for specificweight information.
•The Federal CommunicationsCommission (FCC) and Canadian RadioTelecommunications Commission (CRTC)regulate the use of mobilecommunications systems that areequipped with radio transmitters, forexample two-way radios, telephones andtheft alarms. Any such equipmentinstalled in your vehicle should complywith the Federal CommunicationsCommission (FCC) and Canadian RadioTelecommunications Commission (CRTC)regulations and should be installed onlyby an authorized dealer.
•Mobile communications systems mayharm the operation of your vehicle,particularly if their manufacturer did notdesign them specifically for automotiveuse.
•If you or an authorized Lincoln dealer addany non-Lincoln electrical or electronicaccessories or components to yourvehicle, you may adversely affect batteryperformance and durability. In addition,you may also adversely affect theperformance of other electrical systemsin the vehicle.
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Accessories

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects ormount equipment on or near the airbagcover, on the side of the seatbacks (of thefront seats), or in front seat areas that maycome into contact with a deploying airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuel pipesand brake pipes.
WARNING: Keep antenna and powercables at least 4 in (10 cm) from anyelectronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
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Appendices

communication with any positioning devicesor any mobile or wireless-connectedelectronic or computer devices, includingwithout limitation cellular phones, palmtopand handheld computers, pagers, andpersonal digital assistants or PDAs.
Warning. The Data may contain inaccurateor incomplete information due to thepassage of time, changing circumstances,sources used and the nature of collectingcomprehensive geographic data, any ofwhich may lead to incorrect results.
No Warranty. This Data is provided to you“as is,” and you agree to use it at your ownrisk. Telenav and its licensors (and theirlicensors and suppliers) make no guarantees,representations or warranties of any kind,express or implied, arising by law orotherwise, including but not limited to,content, quality, accuracy, completeness,effectiveness, reliability, fitness for aparticular purpose, usefulness, use or resultsto be obtained from this Data, or that theData or server will be uninterrupted orerror-free.
Disclaimer of Warranty: TELENAV AND ITSLICENSORS (INCLUDING THEIR LICENSORSAND SUPPLIERS) DISCLAIM ANYWARRANTIES, EXPRESS OR IMPLIED, OFQUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE ORNON-INFRINGEMENT. Some States,Territories and Countries do not allow certainwarranty exclusions, so to that extent theabove exclusion may not apply to you.
Disclaimer of Liability: TELENAV AND ITSLICENSORS (INCLUDING THEIR LICENSORSAND SUPPLIERS) SHALL NOT BE LIABLE TOYOU: IN RESPECT OF ANY CLAIM, DEMANDOR ACTION, IRRESPECTIVE OF THENATURE OF THE CAUSE OF THE CLAIM,DEMAND OR ACTION ALLEGING ANY LOSS,INJURY OR DAMAGES, DIRECT ORINDIRECT, WHICH MAY RESULT FROM THEUSE OR POSSESSION OF THEINFORMATION; OR FOR ANY LOSS OFPROFIT, REVENUE, CONTRACTS ORSAVINGS, OR ANY OTHER DIRECT,INDIRECT, INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES ARISING OUTOF YOUR USE OF OR INABILITY TO USE
THIS INFORMATION, ANY DEFECT IN THEINFORMATION, OR THE BREACH OF THESETERMS OR CONDITIONS, WHETHER IN ANACTION IN CONTRACT OR TORT OR BASEDON A WARRANTY, EVEN IF TELENAV ORITS LICENSORS HAVE BEEN ADVISED OFTHE POSSIBILITY OF SUCH DAMAGES.Some States, Territories and Countries donot allow certain liability exclusions ordamages limitations, so to that extent theabove may not apply to you.
Export Control. You shall not export fromanywhere any part of the Data or any directproduct thereof except in compliance with,and with all licenses and approvals requiredunder, applicable export laws, rules andregulations, including but not limited to thelaws, rules and regulations administered bythe Office of Foreign Assets Control of theU.S. Department of Commerce and theBureau of Industry and Security of the U.S.Department of Commerce. To the extent thatany such export laws, rules or regulationsprohibit HERE from complying with any of itsobligations hereunder to deliver or distributeData, such failure shall be excused and shallnot constitute a breach of this Agreement.
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it, and (ii) save it, provided that you do notremove any copyright notices that appearand do not modify the Data in any way. Youagree not to otherwise reproduce, copy,modify, decompile, disassemble or reverseengineer any portion of this Data, and maynot transfer or distribute it in any form, forany purpose, except to the extent permittedby mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or in communicationwith vehicles, capable of vehicle navigation,positioning, dispatch, real time routeguidance, fleet management or similarapplications; or (b) with or in communicationwith any positioning devices or any mobileor wireless-connected electronic or computer
devices, including without limitation cellularphones, palmtop and handheld computers,pagers, and personal digital assistants orPDAs. You agree to cease using this Data ifyou fail to comply with these terms andconditions.
Limited Warranty
NAV2 warrants that (a) the Data will performsubstantially in accordance with theaccompanying written materials for a periodof ninety (90) days from the date of receipt,and (b) any support services provided byNAV2 shall be substantially as described inapplicable written materials provided to youby NAV2, and NAV2’s support engineers willmake commercially reasonable efforts tosolve any problem issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2 witha copy of your receipt. This Limited Warranty
is void if failure of the Data has resulted fromaccident, abuse, or misapplication. Anyreplacement Data will be warranted for theremainder of the original warranty period orthirty (30) days, whichever is longer. Neitherthese remedies nor any product supportservices offered by NAV2 are availablewithout proof of purchase from an authorizedinternational source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SETFORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
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N
Navigation......................................................466cityseeker.............................................................475Destination Mode...............................................467Map Mode............................................................466Navigation Map Updates..................................476Navigation Menu.................................................472SiriusXM Traffic and Travel Link......................476SYNC AppLink.....................................................475Waypoints.............................................................474
Normal Scheduled Maintenance..............527Intelligent Oil-Life Monitor™..............................527Normal Maintenance Intervals........................529
O
Oil Change Indicator Reset.........................318Oil CheckSee: Engine Oil Check.......................................317
Opening and Closing the Hood................312Closing the Hood................................................313Opening the Hood..............................................312
Opening the Doors.........................................73Front Doors.............................................................73Rear Doors..............................................................74
Ordering Additional Owner'sLiterature.....................................................292Obtaining a French Owner’s Manual............292
Overhead Console........................................177
P
Parking Aids....................................................219Principle of Operation........................................219
Passive Anti-Theft System............................82SecuriLock®............................................................82
PATSSee: Passive Anti-Theft System........................82
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................458During a Phone Call...........................................463Making Calls........................................................462Pairing Your Cell Phone for the FirstTime...................................................................458Phone Menu........................................................459Receiving Calls....................................................463Smartphone Connectivity................................465Text Messaging...................................................464
Post-Crash Alert System.............................284
Power Decklid..................................................74Hands-Free Feature.............................................77Obstacle Detection...............................................77Opening and Closing the Power Decklid.......75
Power Door LocksSee: Locking and Unlocking..............................67
Power Seats....................................................15724-Way Seat Controls........................................15930-Way Seat Controls.........................................157Adjusting the Multi-Contour Front Seats WithActive Motion ...................................................161Adjusting the Power Lumbar.............................161Adjusting the Power Seats...............................158
Power Steering Fluid Check......................325Power Windows..............................................101Accessory Delay..................................................102Bounce-Back.........................................................101One-Touch Down.................................................101One-Touch Up.......................................................101Window Lock........................................................102
Pre-Collision Assist......................................260Using the Pre-Collision Assist System...........261
Protecting the Environment..........................16PunctureSee: Changing a Road Wheel.........................364
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Index

Display...................................................................499General..................................................................494Media Player.........................................................481Mobile Apps.........................................................493Navigation............................................................490Phone....................................................................483Radio......................................................................489SiriusXM................................................................490Sound....................................................................480Valet Mode..........................................................500Vehicle...................................................................497Voice Control.......................................................499Wi-Fi & Hotspot...................................................495
Side Airbags.....................................................52Side Sensing System...................................221Obstacle Distance Indicator............................222
Sitting in the Correct Position....................153Snow ChainsSee: Using Snow Chains..................................358
Soft Closing Door............................................78Spare WheelSee: Changing a Road Wheel.........................364
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................531Exceptions............................................................534
Speed ControlSee: Cruise Control............................................237
Stability Control..............................................217Principle of Operation........................................217
Starting a Gasoline Engine.........................179Automatic Engine Shutdown............................180Failure to Start......................................................179Guarding Against Exhaust Fumes....................181Important Ventilating Information....................181Starting Your Vehicle..........................................179Stopping the Engine When Your Vehicle isMoving................................................................181Stopping the Engine When Your Vehicle isStationary..........................................................180
Starting and Stopping the Engine.............178General Information............................................178
Steering..........................................................259Adaptive Steering..............................................260Electric Power Steering....................................259
Steering Wheel................................................85Storage Compartments................................177SunroofSee: Moonroof......................................................107
Sun Shades.....................................................106
Sun Visors.......................................................106Illuminated Vanity Mirror...................................106
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3...........................................................413General Information............................................413
SYNC™ 3 Troubleshooting.........................500
T
Technical SpecificationsSee: Capacities and Specifications................373
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................288Tire Care.........................................................344Glossary of Tire Terminology..........................346Important Information About Low-ProfileTires...................................................................344Information About Uniform Tire QualityGrading.............................................................344Information Contained on the TireSidewall............................................................347Temperature A B C.............................................345Traction AA A B C...............................................345Treadwear............................................................345
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Index