2018 KIA CADENZA Warranty and Consumer Information Guide

88New York Consumer Notice
(1)IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR,\
IF
PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MAT\
ERIAL
DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.\

(2) YOU MUST REPORT ANY PROBLEMS TO THE MANUFACTURER, ITS AGENT, OR AUTHORIZ\
ED
DEALER.
(3) UPON NOTIFICATION, THE PROBLEM MUST BE CORRECTED FREE OF CHARGE.
(4) IF THE SAME PROBLEM CANNOT BE REPAIRED AFTER FOUR OR MORE ATTEMPTS; OR I\
F YOUR CAR IS OUT OF SERVICE TO REPAIR A PROBLEM FOR A TOTAL OF THIRTY DAYS DURING \
THE WARRANTY
PERIOD; OR IF THE MANUFACTURER OR ITS AGENT REFUSES TO REPAIR A SUBSTANT\
IAL DEFECT
OR CONDITION WITHIN TWENTY DAYS OF RECEIPT OF NOTICE SENT BY YOU TO THE
MANUFACTURER BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED; THEN YOU MAY B\
E ENTITLED
TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE, PLUS LICE\
NSE AND
REGISTRATION FEES, MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEE\
N DRIVEN
MORE THAN 12,000 MILES.
(5) A MANUFACTURER MAY DENY LIABILITY IF THE PROBLEM IS CAUSED BY ABUSE, NEGLE\
CT, OR
UNAUTHORIZED MODIFICATIONS OF THE CAR.
(6) A MANUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PU\
RCHASE PRICE IF THE PROBLEM DOES NOT SUBSTANTIALLY IMPAIR THE VALUE OF YOUR CAR\
.
(7) IF A MANUFACTURER HAS ESTABLISHED AN ARBITRATION PROCEDURE, THE MA\
NUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE PRICE UNTIL \
YOU FIRST
RESORT TO THE PROCEDURE.
(8) IF THE MANUFACTURER DOES NOT HAVE AN ARBITRATION PROCEDURE, YOU MAY RESO\
RT TO ANY REMEDY BY LAW AND MAY BE ENTITLED TO YOUR ATTORNEY’S FEES IF YOU PREV\
AIL.
(9) NO CONTRACT OR AGREEMENT CAN VOID ANY OF THESE RIGHTS.
NOTICE TO CONSUMERS STATE OF NEW YORK
NEW CAR LEMON LAW BILL OF RIGHTS

89
New York Consumer Notice
(10) AS AN ALTERNATIVE TO THE ARBITRATION PROCEDURE MADE AVAILABLE THROUGH TH\
EMANUFACTURER, YOU MAY INSTEAD CHOOSE TO SUBMIT YOUR CLAIM TO AN INDEPEND\
ENT
ARBITRATOR, APPROVED BY THE ATTORNEY GENERAL. YOU MAY HAVE TO PAY A FEE \
FOR
SUCH AN ARBITRATION. CONTACT YOUR LOCAL CONSUMER AFFAIRS OFFICE OR ATTOR\
NEY
GENERAL’S OFFICE TO FIND OUT HOW TO ARRANGE FOR INDEPENDENT ARBITRATI\
ON.
Should you seek a replacement or repurchase under the Lemon Law, you must use either BBB AUTO LINE or your
state arbitration board prior to initiating court action. BBB AUTO LINE is a third-party arbitration service
administered by the Council of Better Business Bureaus. However, if you choose to seek other remedies that are not
under your state Lemon Law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll-free number indicated below.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

90North Carolina Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating
court action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business
Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use
BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) Notify Kia at the address below, by certified mail, of the problem with your vehicle at least 10 days b\
efore filing suit, and
2) Provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NORTH CAROLINA

91
North Dakoda Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of your vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration serv\
ice administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state’s Lemon Law, you must first:1) Notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) Provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia Dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NORTH DAKOTA

92Ohio Consumer Notice
IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE\
LAW TO A
REPLACEMENT OR TO COMPENSATION.NOTICE
OHIO LAW REQUIRES YOU TO USE A QUALIFIED ARBITRATION PROGRAM BEFORE SUIN\
G THE
MANUFACTURER OVER NEW CAR WARRANTY DISPUTES. FAILURE TO ARBITRATE YOUR C\
LAIM
MAY PRECLUDE YOU FROM MAINTAINING A LAWSUIT UNDER SECTION 1345.75 OF THE\
REVISED
CODE.
Should you seek a replacement or repurchase under Ohio Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third-party complaint resolution service administered by the\
Council of
Better Business Bureaus. For additional information about BBB AUTO LINE,\
review Pages 41-43 of this book or
contact Kia at the address or toll-free number indicated below. If you seek remedies other than undue your state
“Lemon Law”, you may not need to use BBB AUTO LINE prior to initiating court action.
If the arbitrator’s decision is not satisfactory to you, you may pursue a refund or replac\
ement through the Ohio court
system. The arbitrator’s decision is binding on Kia and is to be rendered within 40 days from t\
he date BBB AUTO
LINE first receives notification of the dispute.
For purposes of contacting Kia or should you have any concerns or questi\
ons regarding your Kia vehicle after you have
contacted your local Kia dealer, please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF OHIO

93
Oklahoma Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll- free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) Notify Kia at the address below, in writing, of the problem with your vehicle (a request by you to use\
BBB AUTO LINE to resolve your concerns would qualify as proper notification), \
and
2) Provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia Dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF OKLAHOMA

94Oregon Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll- free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) Notify Kia at the address below, by certified mail, of the problem with your vehicle (a request by you\
to use BBB AUTO LINE to resolve your concerns would qualify as proper notification), \
and
2) Provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF OREGON

95
Pennsylvania Consumer Notice
If the new motor vehicle you have purchased does not conform to the manu\
facturer’s express warranty, the
Pennsylvania Automobile Lemon Law provides that the manufacturer may hav\
e to replace it or pay you a refund, at
your option.
If you discover a defect that substantially impairs the use, value, or s\
afety of this vehicle, contact the manufacturer or
its authorized service and repair facility immediately.
Your Lemon Law rights only cover defects which occur within one year afte\
r delivery, 12,000 miles of use, or the term
of the express warranty, whichever comes first.
The law states that it is reasonable for the dealer, manufacturer, or its agent to make up to three separate attempts to
correct the same defect.
After three unsuccessful repair attempts, or after a total of thirty cal\
endar days in which the vehicle is out of service for
repair, you may be entitled to a comparable replacement vehicle or a refund of\
the purchase price less an allowance for
your actual use.
The manufacturer or dealer must provide you with an itemized statement o\
f all repair work performed when your
vehicle is returned from service. Keep those records for future referenc\
e.
For more information, contact the Office of Attorney General, Bureau of Consumer Protection, Strawberry Squa\
re,
14th Floor, Harrisburg PA 17120, 1-800-441-2555
NOTICE TO CONSUMERS STATE OF PENNSYLVANIA