2018 INFINITI QX30 heater

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the command correctly. The interior of the vehicle is too noisy.
Close the windows or make sure the other
occupants are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice guidance is announced, a tone sounds, andan icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear.Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is
announced, a tone sounds, and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed
in white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a telephone number, place a pause between area codes and dial codes, etc.
Voice recognition does not operate, and a tone sounds twice after pushing the <
>.The
<>is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouch, wait for the voice
recognition system to be ready before giving voice commands.
4-136Display screen, heater and air conditioner, and audio system

SymptomPossible cause Possible solution
The USB memory device cannot operate with voice recognition. Depending on the device, an iPhone® or iPod® may
be recognized as a USB memory device. This is not a malfunction
More than one audio device is connected to USB port. Only one audio device can be operated with the
voice recognition system even when multiple
numbers of devices are connected. Select an audio source to operate with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected.Connect an audio device to the system.
An audio source to be operated with the voice recognition system has not been selected. Select an audio source to be operated with the
voice recognition system.
An error message is displayed when trying to select a track and operate the USB/iPod. The track information is being processed for
registration by the system. Song information will be loaded into the system
when a new audio device is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for
the loading to complete (this may take from a few minutes to up to an hour).
The number of songs stored on the connected audio device exceeds its capacity. Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist name, album
name, song name, and playlist, etc., will make voice recognition song search available.
The Navigation item is not displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after the system is started. Display any screen other than the Voice
Recognition screen, and then push <
>.
Display screen, heater and air conditioner, and audio system4-137

SymptomPossible cause Possible solution
The system does not correctly recognize a Point of Interest (POI) name spoken. There are some rare cases where a POI is
unavailable by Voice Recognition but the location can be found on the map. This is not a malfunction. Consider using an
alternative search method, like street address.
Partial or Alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched when nearby. This is not a malfunction.
4-138Display screen, heater and air conditioner, and audio system

WARNING
•Do not continue to drive if your vehicle
overheats. Doing so could cause engine
damage or a vehicle fire.
•To avoid the danger of being scalded,
never remove the radiator or coolant
reservoir cap while the engine is hot.
When the radiator or coolant reservoir
cap is removed, pressurized hot water
will spurt out, possibly causing serious
injury.
•Do not open the hood if steam is coming
out.
If the engine of your vehicle is overheating
(indicated by the engine coolant temperature
gauge) or if you feel a lack of engine power,
detect unusual noise, etc., proceed as fol-
lows:
1. Move and park the vehicle safely off the road and away from traffic.
2. Turn on the hazard warning flasher lights.
3. Apply the parking brake.
4. Press the P (Park) button. DO NOT STOP THE ENGINE.
5. Open all windows. 6. Switch off the air conditioner system (if
equipped).
7. Set the heater or air conditioner tempera- ture control to maximum “HOT” and fan
speed control to maximum speed.
8. Exit the vehicle.
9. Visually inspect and listen for steam or coolant escaping from the radiator before
opening the hood.
WARNING
If steam or water is coming from the en-
gine, stand clear to prevent getting
burned.
10. Open the hood. For details, see "Hood" in the "3. Pre-driving checks and adjust-
ments" section.
11. Visually check if the cooling fan is run- ning.
12. Visually check the radiator and radiator hoses for leakage.
WARNING
Be careful not to allow your hands, hair,
jewelry or clothing to come into contact
with, or get caught in, engine belts or the
engine cooling fan. The engine cooling fan
can start at any time.
13. After the engine cools down, check the coolant level in the engine coolant reser-
voir with the engine running. Do not
open the radiator cap (if equipped).
14. If the level is low, remove the engine coolant reservoir cap and add coolant
slowly into the reservoir. After refilling
the reservoir to the MAX level, install the
reservoir cap.
15. Close the hood.
Have your vehicle inspected or repaired. It is
recommended you visit an INFINITI retailer.
IF YOUR VEHICLE OVERHEATS
In case of emergency6-13

•When adding or replacing coolant, be
sure to use only INFINITI Genuine En-
gine Coolant, BASF Glysantin G40 or
equivalent in its quality. The use of other
types of engine coolant may damage the
engine cooling system.
CHECKING ENGINE COOLANT
LEVEL
NOTE
The coolant level must only be checked and
corrected when the engine is cold.
1. Park the vehicle on a level surface.
Only check the coolant level if the vehicle
is on a level surface and the engine is cold. 2. Slowly turn cap
1half a turn counter-
clockwise to allow excess pressure to es-
cape.
3. Turn cap
1further counter-clockwise
and remove it.
If the coolant is at the level of marker bar
3in the filler neck when cold, there is
enough coolant in coolant expansion tank
2.
4. If necessary, top up with INFINITI Genu- ine Engine Coolant, BASF Glysantin G40
or equivalent in its quality.
5. Replace cap
1and turn it clockwise as
far as it will go.
If the cooling system frequently requires
coolant, have it checked. It is recommended
that you visit an INFINITI retailer for this
service.
CHANGING ENGINE COOLANT
An INFINITI retailer can change the engine
coolant.
Improper servicing can result in reduced
heater performance and engine overheating.
WARNING
•To avoid being scalded, never change
the coolant when the engine is hot.
•Never remove the radiator cap when the
engine is hot. Serious burns could be
caused by high pressure fluid escaping
from the radiator.
•Avoid direct skin contact with used
coolant. If skin contact is made, wash
thoroughly with soap or hand cleaner as
soon as possible.
•Keep coolant out of reach of children
and pets.
Engine coolant must be disposed of properly.
Check your local regulations.
NDI1602
8-4Do-it-yourself

4. Fit the replacement battery in the vehicle.
REINITIALISATION PROCEDURE
AFTER BATTERY
RECONNECTION
If the battery has been reconnected, check
the following items:
•Clock setting (if so equipped). For details,
see "Clock" in the "2. Instruments and con-
trols" section, or the separately provided
navigation system Owner's Manual, or the
audio device descriptions in " Audio system
(if equipped)" in the "4. Display screen,
heater and air conditioner, and audio sys-
tem" section.
•Reset the desired radio stations to the pre-
set station buttons. For details, see the
audio device descriptions in the “4. Heater
and air conditioner, and audio system”.
JUMP-STARTING
If jump-starting is necessary, see "Jump
starting" in the "6. In case of emergency" sec-
tion. If the engine does not start by jump
starting, the battery may have to be replaced.
It is recommended that you visit an INFINITI
retailer for this service.
WARNING
Be sure the ignition switch is in the OFF
position before servicing drive belt. The en-
gine could rotate unexpectedly.
1. Visually inspect each belt for signs of un- usual wear, cuts, fraying or looseness. If
the belt is in poor condition or loose, have
it replaced or adjusted. It is recommended
that you visit an INFINITI retailer for this
service.
2. Have the belts checked regularly for con- dition and tension in accordance with the
maintenance schedule as shown in a
separately provided Warranty Informa-
tion and Maintenance booklet.
NDI1635
DRIVE BELT
8-12Do-it-yourself

Parking brake*:
Check the parking brake operation regularly.
Also make sure that the vehicle is held se-
curely on a fairly steep hill when only the
parking brake is applied. If the parking brake
needs adjustment, it is recommended you
visit an INFINITI retailer for this service.
Seats:
Check seat position controls such as seat
adjusters, seatback recliner, etc. to ensure
they operate smoothly and that all latches
lock securely in every position. Check that the
head restraints move up and down smoothly
and that the locks (if so equipped) hold se-
curely in all latched positions.
Seat belts:
Check that all parts of the seat belt system
(for example, buckles, anchors, adjusters and
retractors) operate properly and smoothly,
and are installed securely. Check the belt
webbing for cuts, fraying, wear or damage.
Steering wheel:
Check for changes in the steering condition,
such as excessive free play, hard steering or
strange noises.
Warning lights and chimes:
Make sure that all warning lights and chimes
are operating properly.Windshield defroster:
Check that the air comes out of the defroster
outlets properly and in good quantity when
operating the heater or air conditioner.
Windshield wiper and washer*:
Check that the wipers and washer operate
properly and that the wipers do not streak.
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time
you check the engine oil or refuel).
Battery*:
Except for maintenance free battery, check
the fluid level in each cell. It should be be-
tween the “UPPER” and “LOWER” lines. Ve-
hicles operated in high temperatures or under
severe conditions require frequent checks of
the battery fluid level.
NOTE
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone
chargers, GPS, DVD players, etc.) 2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
Brake fluid level*:
Make sure that the brake fluid level is be-
tween the “MAX” and “MIN” lines on the res-
ervoir.
Coolant level*:
Check the coolant level when the engine is
cold.
Engine drive belt(s)*:
Make sure that no belt is frayed, worn,
cracked or oily.
Engine oil level*:
Check the level after parking the vehicle on a
level spot and turning off the engine. Wait
more than 15 minutes for the oil to drain back
into the oil pan.
Exhaust system:
Make sure there are no loose supports,
cracks or holes. If the sound of the exhaust
seems unusual or there is a smell of exhaust
fumes, immediately have the exhaust system
inspected. It is recommended you visit an
9-4Maintenance and Schedules

11 Index
A
ABS (Anti-lock Braking System).......2-8
Warninglight ................2-8
Active sound enhancement .........5-70
Operation .................5-70
Adaptive Front lighting System .......2-67
Aids.......................5-63 Forward emergency braking system . .5-63
Hill Start Assist (HSA) ..........5-96
Intelligent Parking Assist (IPA) ......5-71
Air bags ....................1-46
Front passenger air bag switch .....1-46
Overview ...................0-2
Repair and replacement .........1-56
Supplemental Restraint System .....1-38
Warninglight............1-56,2-12
Air cleaner filter ................8-13
Air conditioner ................4-43
Heater and air conditioner ........4-43
Refrigerantandlubricant ........10-6
Servicing ..................4-52
Specification label ............10-12
Air fresheners ..................7-4
Anti-theft alarm system ...........2-59
AppGarage.................4-100 Screen...................4-100
Settingsscreen..............4-101 Around View Monitor
............4-25
Moving object detection (MOD) ....4-38
Settings...................4-34
Audible reminders ..............2-14
Audio ......................4-53
Operation precautions ..........4-53
Settings...................4-82
Source bar .................4-66
System...................4-53
Automatic transmission ............8-7
Fluid (ATF) ..................8-7
Operation .................5-20
B
Battery......................8-9
Caution label ................8-9
Cold weather ................5-97
Jump-starting ...............6-10
Replacement - Intelligent Key ......8-20
Saver system ................2-87
Vehicle battery ..............8-10
Blind Spot Warning (BSW) system .....5-36
Bluetooth®..................4-85 Hands-Free Phone System. . .4-85, 4-132
Information ................4-98
Streaming audio .............4-131
Boosterseats.................1-35 Precautions.................1-35
Brakes .....................8-17 ABS(Anti-LockBrakingSystem).... 5-92
Adjustment .................8-17
Fluid......................8-7
F
orward emergency braking system . . .5-63
Parking brake ...............5-27
Precautions.................5-91
System ...................5-91
Warninglight ................2-9
Break-in schedule ..............5-85
Brightness...................2-70 Instrument panel ............. 2-70
C
Capacities and recommendations .....10-2
Coolant ...................10-2
Fuel..................... 10-2
Oil......................10-2
Refrigerant.................10-2
Cardholder..................2-80
Center multi-function control panel .....4-2
Changing ....................8-4
Engine coolant ...............8-4
Engine oil ...................8-5
Engine oil filter ...............8-6
Tires and wheels .............8-34