Key
ProblemPossible causes/consequences and solutions
[Key Does Not Belong to
Vehicle]You have put the wrong key in the ignition switch.
Use the correct key.
[Obtain a New Key]
The key needs to be replaced.
It is recommended you visit an INFINITI retailer for this service.
[Replace Key Battery]The key battery is discharged.
Replace the battery (see "Checking the battery" in the "8. Do-it-yourself" section)
[Key Not Detected] (red
display message)The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle centrally or start the engine.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Locate the key.
Because there is interference from a strong source of radio waves, the key is not detected whilst the engine is running.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle centrally or start the engine.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Insert the key into the ignition lock and bring into key mode.
[Remove 'Start' Button,
Then Insert Key]The key is continually undetected.
The key detection function has a temporary malfunction or is faulty. A warning tone also sounds.•Insert the key into the ignition lock and turn it to the desired position.•It is recommended you consult an INFINITI retailer.
[Key Not Detected] (white
display message)The key is currently undetected.
Change the location of the key in the vehicle.
If the key still cannot be detected, operate the vehicle with the key in the ignition switch if necessary.
2-58Instruments and controls
1Locks the vehicle.
2Unlocks the vehicle.
3Panic button.
WARNING
•Radio waves could adversely affect elec-
tric medical equipment. Those who use a
pacemaker should contact the electric
medical equipment manufacturer for the
possible influences before use.
•The Intelligent Key transmits radio
waves when the buttons are pushed.
The FAA advises that the radio waves
may affect aircraft navigation and com-
munication systems. Do not operate the
Intelligent Key while on an airplane.
Make sure that the buttons are not op-
erated unintentionally when the unit is
stored for a flight. The Intelligent Key system can operate all the
door locks using the remote control function
or touching the request switch on the vehicle
without taking the key out from a pocket or
purse. The operating environment and/or
conditions may affect the Intelligent Key sys-
tem operation.
Be sure to read the following before using the
Intelligent Key system.
CAUTION
•Be sure to carry the Intelligent Key with
you when operating the vehicle.
•Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions:
•When operating near a location where
strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
•When in possession of wireless equip-
ment, such as a cellular telephone, trans-
ceiver or a CB radio.
•When the Intelligent Key is in contact with
or covered by metallic materials.
•When any type of radio wave remote con-
trol is used nearby.
•When the Intelligent Key is placed near an
electric appliance such as a personal com-
puter.
•When the vehicle is parked near a parking
meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key function
or use the mechanical key.
Although the life of the battery varies de-
pending on the operating conditions, the bat-
tery's life is approximately two years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is low, an
indicator illuminates in the vehicle informa-
tion display. For additional information, refer
to "Safety systems" in the "2. Instruments and
controls" section.
NPA1493
INFINITI INTELLIGENT KEY SYSTEM
3-8Pre-driving checks and adjustments
When the Intelligent Key battery is dis-
charged or strong radio waves are present
near the operating location, the Intelligent
Key operating range becomes narrower, and
the Intelligent Key may not function properly.
The operating range is within 31.5 in (80 cm)
from each request switch
1.
If the Intelligent Key is too close to the door
glass, handle or rear bumper, the request
switches may not function.
When the Intelligent Key is within the operat-
ing range, it is possible for anyone, even
someone who does not carry the Intelligent
Key, to push the request switch to lock/
unlock the doors.
DOOR LOCKS/UNLOCKS
PRECAUTION
•Do not touch the door handle request
switch with the Intelligent Key held in your
hand as illustrated. The close distance to
the door handle will cause the Intelligent
Key system to have difficulty recognizing
that the Intelligent Key is outside the ve-
hicle.
•To prevent the Intelligent Key from being
left inside the vehicle, make sure you carry
the Intelligent Key
INFINITI INTELLIGENT KEY
OPERATION
You can lock or unlock the doors without
taking the Intelligent Key out of your pocket
or bag.
When you carry the Intelligent Key with you,
you can lock or unlock all doors by pushing
the door handle request switch within the
range of operation.
Locking doors
1. Push the P (Park) button to engage the P (Park) position, place the ignition switch in
the LOCK position and make sure you
carry the Intelligent Key with you.
2. Close all doors.
3. Touch any sensor surface
1or2.
WPD0375ZNPA1489
3-10Pre-driving checks and adjustments
TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
SymptomPossible cause Remedy
You cannot lock or unlock the vehicle using
the key The key battery is discharged or nearly dis-
charged:
•Vehicles without Intelligent Key:
try again to lock/unlock the
vehicle using the remote control function of the key. Point the tip
of the key at the driver's door handle from close range and press
the
/button.
If this does not work:
•Check the key battery (see "Checking the battery" in the "8.
Do-it-yourself" section) and replace it necessary
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
There is interference from a powerful source
of radio waves
•Vehicles without Intelligent Key: try again to lock/unlock the
vehicle using the remote control function of the key. Point the tip
of the key at the driver's door handle from close range and press
the
/button.
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
The key is faulty
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI
retailer for this service.
3-12Pre-driving checks and adjustments
WARNING
•Do not adjust the heater and air condi-
tioner controls or audio controls while
driving so that full attention may be
given to vehicle operation.
•Do not use this system if you notice any
abnormality, such as a frozen screen or
lack of sound. Continued use of the sys-
tem may result in accident, fire or elec-
tric shock.
•If you noticed any foreign objects enter-
ing the system hardware, spilled liquid
on the system, or noticed smoke or
fumes coming out from the system, or
any other unusual operation is ob-
served, stop using the system immedi-
ately. It is recommended that you con-
tact the nearest INFINITI retailer.
Ignoring such conditions may lead to an
accident, fire or electric shock.
•Do not disassemble or modify this sys-
tem. If you do, it may lead to an accident,
fire, or electric shock.
•Park the vehicle in a safe location and
apply the parking brake to view the im-
ages on the front center display screen.
CAUTION
Do not use the system when the engine is
not running for extended periods of time to
prevent battery discharge.
INFINITI CONTROLLER
1
The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air con-
ditioner.AUDIO OPERATION
PRECAUTIONS
WARNING
•The driver must not attempt to operate
the audio system while the vehicle is in
motion, so that full attention may be
given to vehicle operation.
•Park the vehicle in a safe location and
apply the parking brake before operat-
ing the audio system and playing movies
(if equipped).
CAUTION
•Operate the audio system only when the
vehicle engine is running. Operating the
audio system for extended periods of
time with the engine turned off can dis-
charge the vehicle battery.
•Do not allow the system to get wet. Ex-
cessive moisture such as spilled liquids
may cause the system to malfunction.
Radio
Turn the ignition switch to the ACC or ON
position before turning on the radio. If you
listen to the radio when the engine is not
running, the ignition switch should be pushed
to the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains and other ex-
ternal influences. Intermittent changes in re-
ception quality are normally caused by these
external influences.
Using a cellular phone in or near the vehicle
may influence radio reception quality.
Radio reception
Your radio system is equipped with state-of-
the-art electronic circuits to enhance radio
reception. These circuits are designed to ex-
tend reception range, and to enhance the
quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a moving
vehicle, even when the best quality equip-
ment is used. These characteristics are com-
pletely normal in a given reception area, and
do not indicate any malfunction in your radio
system.
AUDIO SYSTEM (IF EQUIPPED)
Display screen, heater and air conditioner, and audio system4-53
The purpose of a randomly assigned numeric
identifier is to allow the Gracenote service to
count queries without knowing anything
about who you are. For more information,
see the web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS IS.”
Gracenote makes no representations or war-
ranties, express or implied, regarding the ac-
curacy of any Gracenote Data from in the
Gracenote Servers. Gracenote reserves the
right to delete data from the Gracenote Serv-
ers or to change data categories for any
cause that Gracenote deems sufficient. No
warranty is made that the Gracenote Soft-
ware or Gracenote Servers are error-free or
that functioning of Gracenote Software or
Gracenote Servers will be uninterrupted.
Gracenote is not obligated to provide you
with new enhanced or additional data types
or categories that Gracenote may provide in
the future and is free to discontinue its ser-
vices at any time.GRACENOTE DISCLAIMS ALL WARRAN-
TIES EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WAR-
RANTIES OF MERCHANTABILITY, FIT-
NESS FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT WARRANT THE
RESULTS THAT WILL BE OBTAINED BY
YOUR USE OF THE GRACENOTE SOFT-
WARE OR ANY GRACENOTE SERVER. IN
NO CASE WILL GRACENOTE BE LIABLE
FOR ANY CONSEQUENTIAL OR INCI-
DENTAL DAMAGES OR FOR ANY LOST
PROFITS OR LOST REVENUES.
© Gracenote, Inc. 2009WARNING
•Only use a phone after stopping your
vehicle in a safe location. If you have to
use a phone while driving, exercise ex-
treme caution at all times so full atten-
tion may be given to vehicle operation.
•If you find yourself unable to devote full
attention to vehicle operation while
talking on the phone, pull off the road in
a safe location and stop your vehicle be-
fore doing so.
CAUTION
To avoid draining the vehicle battery, only
use a phone after starting the engine.
Your vehicle is equipped with a Bluetooth®
Hands-Free Phone System. If you are an
owner of a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone and
the in-vehicle phone module. With
Bluetooth® wireless technology, you can
make or receive a telephone call with your
cellular phone in your pocket.
Once a cellular phone is connected to the
in-vehicle phone module, the procedure for
connecting the phone does not need to be
BLUETOOTH® HANDS-FREE PHONE
SYSTEM
Display screen, heater and air conditioner, and audio system4-85
performed again. Your phone is automatically
selected by the in-vehicle phone module
when the ignition switch is switched to the
ON position with the selected cellular phone
turned on and carried in the vehicle.
You can register up to 5 different Bluetooth®
cellular phones to the in-vehicle phone mod-
ule. However, you can talk on only one cellu-
lar phone at a time.
The Voice Recognition system supports
phone commands, so dialing a phone number
using your voice is possible.
See "INFINITI Voice Recognition system"
later in this section
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes.
•Wireless LAN (Wi-Fi) and the Bluetooth®
functions share the same frequency band
(2.4 GHz). Using the Bluetooth® and wire-
less LAN functions at the same time may
slow down or disrupt communications and
could cause undesired noise. It is recom-
mended that you turn wireless LAN (Wi-
Fi) off when using the Bluetooth® func-
tions.
•Set up the wireless connection between a
compatible cellular phone and the in-
vehicle phone module before using the
Bluetooth® Hands-Free Phone System.
•Some Bluetooth® enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.infinitiusa.com/bluetooth and
search for a recommended phone list.
•You will not be able to use a hands-free
phone under the following conditions: – Your vehicle is outside the service area for your cellular phone network.
– Your vehicle is in an area where it is difficult to receive radio waves, such as
in a tunnel, in an underground parking
garage, behind a tall building or in a
mountainous area.
– Your cellular phone is locked in order to prevent dialing.
•When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person's voice
during a call.
•This Bluetooth® system supports Wide-
band speech, which enhances the sound
quality of phone calls placed over
Bluetooth®. To take advantage of this
feature, the cellular device should be used
on a carrier supporting Adaptive Multi-
Rate Wideband (AMR-WB) or HD voice
technology. The performance of
AMR-WB may vary by carrier and calling
area. Consult your cellular carrier if you experience issues with call quality or con-
nection.
•Immediately after the ignition switch is
turned ON, it may be impossible to receive
a call for a short period of time.
•Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connec-
tion disruption.
•While a cellular phone is connected
through the Bluetooth® wireless connec-
tion, the battery of the cellular phone may
discharge quicker than usual.
•If the Bluetooth® Hands-Free Phone Sys-
tem seems to be malfunctioning, please
visit www.infinitiusa.com/bluetooth for
troubleshooting help.
•Some cellular phones or other devices may
cause interference or a buzzing noise to be
emitted from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
•Refer to the owner's manual for the cellu-
lar phone for information regarding the
telephone pairing procedure specific to
your phone, battery charging, and cellular
phone antenna, etc.
4-86Display screen, heater and air conditioner, and audio system