2018 INFINITI Q50 HYBRID ESP

7-2Appearance and care
In order to maintain the appearance of your
vehicle, it is important to take proper care of
it.
To protect the paint surface, wash your
vehicle as soon as you can:
.after a rainfall to prevent possible da-
mage from acid rain
. after driving on coastal roads
. when contaminants such as soot, bird
droppings, tree sap, metal particles or
bugs get on the paint surface
. when dust or mud builds up on the
surface
Whenever possible, store or park your
vehicle inside a garage or in a covered area.
When it is necessary to park outside, park in
a shady area or protect the vehicle with a
body cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.WASHING
Wash dirt off the vehicle with a wet sponge
and plenty of water. Clean the vehicle
thoroughly using a mild soap, a special
vehicle soap or general purpose dishwashing
liquid mixed with clean, lukewarm (never hot)
water.
CAUTION
. Do not use car washes that use acid in
the detergent. Some car washes,
especially brushless ones, use some
acid for cleaning. The acid may react
with some plastic vehicle compo-
nents, causing them to crack. This
could affect their appearance, and
also could cause them not to function
properly. Always check with your car
wash to confirm that acid is not used.
. Do not wash the vehicle with strong
household soap, strong chemical de-
tergents, gasoline or solvents.
. Do not wash the vehicle in direct
sunlight or while the vehicle body is
hot, as the surface may become
water-spotted.
. Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing caked- on dirt or other foreign substances so
the paint surface is not scratched or
damaged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable
to the effects of road salt. Therefore, these
areas must be regularly cleaned. Make sure
that the drain holes in the lower edge of the
door are open. Spray water under the body
and in the wheel wells to loosen the dirt and
wash away road salt.
Avoid leaving water spots on the paint
surface by using a damp chamois to dry the
vehicle.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-
up wax residue and to avoid a weathered
appearance before reapplying wax.
An INFINITI retailer can assist you in choos-
ing the proper product.
. Wax your vehicle only after a thorough
washing. Follow the instructions sup-
plied with the wax.
CLEANING EXTERIOR

.Do not use a wax containing any abra-
sives, cutting compounds or cleaners
that may damage the vehicle finish.
Machine compound or aggressive polishing
on a base coat/clear coat paint finish may
dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the paint surface to avoid lasting
damage or staining. Special cleaning pro-
ducts are available at an INFINITI retailer or
any automotive accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This
will prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the win-
dows, do not use sharp-edged tools,
abrasive cleaners or chlorine-based dis-
infectant cleaners. They could damage
the electrical conductors, radio antenna
elements or rear window defroster ele-
ments.
WHEELS
Wash the wheels when washing the vehicle
to maintain their appearance.
. Clean the inner side of the wheels when
the wheel is changed or the underside of
the vehicle is washed.
. Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss
of pressure or poor seal at the tire bead.
. INFINITI recommends that the road
wheels be waxed to protect against road
salt in areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when
washing the wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
.
Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
. Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
ambient temperature.
. Rinse the wheel to completely re-
move the cleaner within 15 minutes
after the cleaner is applied.
Appearance and care7-3

7-8Appearance and care
since these materials may severely
weaken the seat belt webbing.MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
.The accumulation of moisture-retaining
dirt and debris in body panel sections,
cavities, and other areas.
. Damage to paint and other protective
coatings caused by gravel and stone
chips or minor traffic accidents.
ENVIRONMENTAL FACTORS IN-
FLUENCE THE RATE OF COR-
ROSION
Moisture
Accumulation of sand, dirt and water on the
vehicle body underside can accelerate corro-
sion. Wet floor coverings will not dry
completely inside the vehicle, and should be
removed for drying to avoid floor panel
corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas
where the temperatures stay above freezing
where atmospheric pollution exists, or where
road salt is used.
Temperature
A temperature increase will accelerate the
rate of corrosion to those parts which are
not well ventilated.
Air pollution
Industrial pollution, the presence of salt in
the air in coastal areas, or heavy road salt
use will accelerate the corrosion process.
Road salt will also accelerate the disintegra-
tion of paint surfaces.
TO PROTECT YOUR VEHICLE
FROM CORROSION
. Wash and wax your vehicle often to keep
the vehicle clean.
. Always check for minor damage to the
paint and repair it as soon as possible.
. Keep drain holes at the bottom of the
doors open to avoid water accumulation.
. Check the underbody for accumulation of
sand, dirt or salt. If present, wash with
water as soon as possible.
CAUTION
. NEVER remove dirt, sand or other
debris from the passenger compart-
ment by washing it out with a hose.
Remove dirt with a vacuum cleaner.
CORROSION PROTECTION

8-2Do-it-yourself
When performing any inspection or main-
tenance work on your vehicle, always take
care to prevent serious accidental injury to
yourself or damage to the vehicle. The
following are general precautions which
should be closely observed.
WARNING
.This vehicle has high voltage DC and
AC systems as well as a 12-volt
system. DC and AC high voltage is
very dangerous and can cause severe
burns and electric shock that may
result in serious injury or death.
. Never touch, disassemble, remove or
replace the high voltage parts, har-
nesses and their connectors. High
voltage cables are orange. Touching,
disassembling, removing or replacing
those parts and harnesses can cause
severe burns or electric shock that
may result in serious injury or death.
. Never try to remove the service plug
located in the trunk room. The service
plug is used only when the vehicle is
serviced by trained technicians wear-
ing personal protection equipment
and is part of the high voltage
system. Touching the service plug
can cause severe burns or electric shock that may result in serious injury
or death.
. The INFINITI Direct Response Hy-
brid
®System uses high voltage up to
408 volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high
temperature. Obey the caution labels
attached to the vehicle.
. Park the vehicle on a level surface,
apply the parking brake securely and
block the wheels to prevent the
vehicle from moving. Move the shift
lever to P (Park).
. Be sure the ignition switch is in the
OFF or LOCK position when per-
forming any parts replacement or
repairs.
. The engine can start at any time
without warning when the hybrid
system is in the READY to drive
mode. If you must work with the
hybrid system in the READY to drive
mode, keep your hands, clothing, hair
and tools away from fans, belts and
any other parts that can move.
. It is advisable to secure or remove
any loose clothing and remove any
jewelry, such as rings, watches, etc.
before working on your vehicle. .
Always wear eye protection when-
ever you work on your vehicle.
. Your vehicle is equipped with an
automatic engine cooling fan. It may
come on at any time without warn-
ing, even if the ignition key is in the
OFF position and the engine is not
running. To avoid injury, always dis-
connect the negative battery cable of
the 12-volt battery before working
near the fan.
. If you must run the engine in an
enclosed space such as a garage, be
sure there is proper ventilation for
exhaust gases to escape.
. Never get under the vehicle while it is
supported only by a jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Keep smoking materials, flame and
sparks away from the fuel tank and
the 12-volt battery.
CAUTION
.Do not work under the hood while the
engine is hot. Turn the hybrid system
off and wait until it cools down.
MAINTENANCE PRECAUTIONS

JVM0729X
CHECKING BATTERY FLUID LE-
VEL
.(blue) indicates OK.
.
(white) indicates that charging is
necessary.
.
(red) indicates that replacement is
necessary.
If it is necessary to replace the 12-volt
battery, it is recommended you contact an
INFINITI retailer.
JUMP STARTING
If jump starting is necessary, see “Jump
starting” (P.6-5). If the INFINITI Direct
Response Hybrid
®System does not start
by jump starting, the 12-volt battery may
have to be replaced. It is recommended you
visit an INFINITI retailer for this service.
WARNING
Be sure the engine and the ignition
switch are off and that the parking
brake is engaged securely.
CAUTION
Be sure to use the correct socket to
remove the spark plugs. An incorrect
socket can damage the spark plugs.
Do-it-yourself8-15
SPARK PLUGS

received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
For Canada:
This device complies with Industry Canada
licence-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) this device may not cause interference,
and (2) this device must accept any inter-
ference, including interference that may
cause undesired operation of the device.
Do-it-yourself8-23

8-40Do-it-yourself
MCE0001A
Blocking wheels
Place suitable blocksat both the front and
back of the wheel diagonally opposite the
flat tire to prevent the vehicle from moving
when it is jacked up.
WARNING
Be sure to block the wheel as the vehicle
may move and result in personal injury.
Jacking up the vehicle and removing
a tire
WARNING
. Never get under the vehicle while it is
supported only by the jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Use the correct jack-up points. Never
use any other part of the vehicle for
jack support.
. Never jack up the vehicle more than
necessary.
. Never use blocks on or under the jack.
. Do not start or run the INFINITI
Direct Response Hybrid
®System
while vehicle is on the jack, as it may
cause the vehicle to move. This is
especially true for vehicles with lim-
ited slip differentials.
. Do not allow passengers to stay in
the vehicle while it is on the jack.
Carefully read the caution label attached to
the jack body and the following instruc-
tions.
CE1089-A
Jack-up point
1. Place the jack directly under the jack-up
point as illustrated so the top of the jack
contacts the vehicle at the jack-up point.
Align the jack head between the two
notches in the front or the rear as shown.
Also fit the groove of the jack head
between the notches as shown.
The jack should be used on level firm
ground.

9-2Maintenance and schedules
Some day-to-day and regular maintenance
is essential to maintain your vehicle in good
mechanical condition, as well as its emission
and engine performance.
It is the owner’s responsibility to make sure
that the scheduled maintenance, as well as
general maintenance, is performed.
As the vehicle owner, you are the only one
who can ensure that your vehicle receives
the proper maintenance. You are a vital link
in the maintenance chain.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal day-
to-day operation. They are essential for
proper vehicle operation. It is your respon-
sibility to perform these procedures regularly
as prescribed.
Performing general maintenance checks re-
quires minimal mechanical skill and only a
few general automotive tools.
These checks or inspections can be done by
yourself, a qualified technician or, if you
prefer, an INFINITI retailer.
SCHEDULED MAINTENANCE
The maintenance items listed in this section
are required to be serviced at regular inter-
vals. However, under severe driving condi-
tions, additional or more frequent
maintenance will be required.
WHERE TO GO FOR SERVICE
If maintenance service is required or your
vehicle appears to malfunction, have the
systems checked and serviced. It is recom-
mended you visit an INFINITI retailer for this
service.
INFINITI technicians are well-trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips and training programs.
They are completely qualified to work on
INFINITI vehiclesbeforework begins.
You can be confident that an INFINITI
retailer’s service department can perform
the service needed to meet the maintenance
requirements on your vehicle. During the normal day-to-day operation of
the vehicle, general maintenance should be
performed regularly as prescribed in this
section. If you detect any unusual sounds,
vibrations or smells, be sure to check for the
cause and have it checked promptly. In
addition, it is recommended you visit an
INFINITI retailer if you think that repairs are
required.
When performing any checks or mainte-
nance work, closely observe “Maintenance
precautions” (P.8-2) of this manual.
EXPLANATION OF GENERAL
MAINTENANCE ITEMS
Additional information on the following
items with “*” is found in the “8. Do-it-
yourself” section of this manual.
Outside the vehicle
The maintenance items listed here should be
performed from time to time, unless other-
wise specified.
Doors and engine hood:
Check that all doors
and the engine hood, operate properly. Also
ensure that all latches lock securely. Lubri-
cate hinges, latches, latch pins, rollers and
links if necessary. Make sure that the
secondary latch keeps the hood from open-
ing when the primary latch is released.
When driving in areas using road salt or
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE