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9. Navigation (if so equipped)
Editing avoid area
Step 1Step 2 Step 3 Action
1.Push

1st Command 2nd Command 3rd Command 4th Command Action
Phone Favorites <1 - 6> Access frequently called contacts by storing into the favorite list.


Redial Makes a call to the last outgoing phone number.
International
Call Makes an international call by allowing more than 11 digits to be spoken.
You may need to include the international call prefixes and country codes.
Add Phone Use this command to connect a compatible Bluetooth device to system. Follow the on-screen instructions to complete the pairing process from your
handset.
Call
Home <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Home”.
Call
Mobile <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Mobile”.
Call
Work <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Work”.
Call
Other <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Other”.
INFO:
. The system can read out SMS text messages in voice. However, it cannot always read the text correctly.
General navigation command
The following commands can be used during the Navigation Voice recognition session.
10. Voice recognition
10-9

10. Voice recognition
FM <87.7-107.9> HD <#>Turns to the FM HD Radio band, selecting the preferred station.
CD Track <#> Turns on the CD, selecting the track number.
USB Play Song

iPod Play Song
<1 - 6>
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
USB Play Song
iPod Play Song
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
Play Play the audio source which you said.
Play AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
SXM Turns to the SiriusXM Satellite Radio band, selecting the channel last
played.
USB Turns on the USB, selecting the last played mode.
iPod Turns on the iPod®, selecting the last played mode.
CD Turns on the CD, selecting the last played mode.
Bluetooth Audio Turns on the Bluetooth Audio, selecting the last played mode.
AUX Turns on the AUX audio, selecting the last played mode.
iPod Playlist <1 - 6> Turns on the iPod®, playing the playlist which you said.
iPod Play Playlist Turns on the iPod®, playing the playlist which you said.
USB All Artists Display the USB all artists list.
USB All Albums Display the USB all albums list.
USB All Folders Display the USB all folders list.
10-14

iPod All ArtistsDisplay the iPod® all artists list.
iPod All Albums Display the iPod® all albums list.
iPod All Songs Display the iPod® all songs list.
Notes on operating audio by voice recognition:
.An audio device connected via Bluetooth cannot be operated with the Voice Recognition system. Source change is only available for
Bluetooth® streaming Audio.
. If two USB devices are connected at the same time, voice operation will only be available for use with one registered and selected device.
When selecting “YES” in the pop-up screen that displays after a new USB audio device is connected, the USB audio device is registered in
the Voice Recognition system and is selected automatically. You can select the device for voice recognition after "No" on the pop-up
screen is selected by restarting the engine with the device connected or remove the device and connect again. One iPod® and one USB
device can be registered in the system. If a USB audio device is newly registered, old data is overwritten. It may take a few moments to
register an audio device.
“Voice recognition settings” (page 10-17) Even when a device has been previously registered, simply connecting the device will not
result in it being selected automatically.
. The Artist, Album, Song and Play lists of audio stored in the connected USB device can be searched in voice. However, the maximum
number of items that can be registered is limited. If there are a lot of audio items registered in the USB device, it may take some time for the
system to prepare for audio search by voice.
. The Voice Recognition system may not function when the song information is too long (artist names, album titles, song titles and play lists,
etc.).
. The SXM function will not operate without a subscription to SiriusXM Satellite Radio.
10. Voice recognition
10-15

11 Troubleshooting guide
Customer assistance ...................................................... 11-2
System unit ....................................................................... 11-3Liquid crystal display ................................................ 11-3
Audio system ................................................................... 11-5 HD Radio technology ............................................... 11-5
Compact Disc (CD) player ...................................... 11-7
iPod® player ............................................................... 11-9
USB memory ............................................................. 11-11
Bluetooth® streaming audio ................................ 11-12 Bluetooth® Hands-Free Phone System ................ 11-14
Monitor system ............................................................ 11-18
Navigation (if so equipped) ....................................... 11-19
Basic operations .................................................... 11-19
Vehicle icon ............................................................ 11-20
Route calculation and visual guidance ............ 11-22
Voice guidance ....................................................... 11-24
Traffic information ............................................... 11-25
Infiniti InTouch
TMServices ................................. 11-26
Voice recognition ......................................................... 11-27

11. Troubleshooting guide
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed on the upper display. A system malfunction has occurred.
It is recommended you visit an INFINITI retailer
for inspecting.
The SD card is not inserted into the slot
correctly. If the SD card containing map data is acciden-
tally removed, after reinserting the SD card
containing map data into the slot, place the
ignition switch in the OFF position and then
place back in the ON position again.
11-4

11. Troubleshooting guide
BLUETOOTH® STREAMING
AUDIO
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio
device that is to be registered.
Check that the PIN code for the Bluetooth®
audio device is consistent with that for the in-
vehicle audio system.
Another Bluetooth® device is used in the
vehicle. Turn off the other Bluetooth® device until the
registration is completed.
Having trouble reconnecting to Bluetooth®
streaming audio after previously successfully
registered. Bluetooth® streaming audio software is not
running properly or software is not up to date.
First, reboot your Bluetooth® streaming audio
and make sure to shut it down on a regular basis
to refresh the software condition. If that doesn’t
resolve the symptom, check for any Bluetooth®
streaming audio software updates and update
your Bluetooth® streaming audio software.
Music cannot be played back. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The system is not set to the Bluetooth® audio
mode. Push

SymptomPossible cause Possible solution
Playback stops. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search
for a recommended the Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
Sound may cut out when a Bluetooth® audio
device is operated. Push