220
uuError MessagesuSmartphone Connection
Troubleshooting
Smartphone Connection
Error MessageCauseSolution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
When safe, please check your
mobile device.
Lost communication with
smartphoneYour phone is not compatible.Your phone is not compatible with the system. Visit:●U.S.: automobiles.honda.com/handsfreelink/●Canada: www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
One or more of the required
HondaLink apps are not
installed. Please download
from the App Store
Lost communication with
smartphoneThe cable is not connected.Try connecting your smartphone again. To view connection
information:
●U.S.: automobiles.honda.com/handsfreelink/●Canada: www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.Install the HondaLink app in your smartphone. For more
information visit:
●U.S.: www.hondalink.com●Canada: www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.Appears when your phone is not
paired with the system.Make sure that Bluetooth® function is turned ON in the system and
your phone, and try pairing it again.
2Pairing a Phone P. 170
226
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 206
There are also FAQs available online at
automobiles.honda.com.
• For questions regarding Bluetooth®
HandsFreeLink®:
2Bluetooth® HandsFreeLink® P. 168
• For questions regarding the smartphone
connection:
– U.S.: Visit automobiles.honda.com/
handsfreelink/.
– Canada: Visit www.handsfreelink.ca.
• For traffic-related issues:
2Traffic P. 208
• For reporting issues with the database or
places/landmarks:
2Reporting Errors P. 226
• Call Honda Automobile Customer
Service.
2Honda Automobile Customer Service
Contact Information P. 226
Reporting Errors
You can help to improve database accuracy
by reporting any errors you encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
• Please do not report errors in purple
“unverified” roads. Maps for these areas
are provided for reference only.
2Unverified Routing P. 40
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated. An
updated database is available for
purchase, usually in the fall of each year.
2Obtaining a Navigation Update
P. 228
• For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2Troubleshooting P. 206
2System Limitations P. 224
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
249
uuVoice CommandsuAudio Commands
Voice Commands
iPod play
iPod play track # (#: 1 to 30)
iPod skip forward
iPod skip back
iPod track shuffle
*1
iPod album shuffle*1
iPod track repeat*1
iPod normal play (cancels repeat or
shuffle play mode, resumes normal play
mode)
What am I listening to?
Who am I listening to?
Who is this?
Who’s playing?
What’s playing?
What album is this?
*1: These commands toggle the function
on and off, so the command may not
match your intended action.
Pandora
* (Station name)
Pandora play*
Pandora thumbs up*
Pandora thumbs down*
Pandora skip forward*
Pandora station up*
■iPod Commands
■Pandora®* Commands
Pandora station down*
Pandora pause*, *1
Pandora resume*, *1
*1: These commands toggle the function
on and off, so the command may not
match your intended action.
Bluetooth audio play
Bluetooth audio skip forward
Bluetooth audio skip back
Bluetooth audio group up
*1
Bluetooth audio group down*1
Bluetooth audio pause
Bluetooth audio resume
*1: These commands are not available
depending on the paired Bluetooth
audio devices.
Bluetooth Audio commands may not work
on some phones or Bluetooth audio
devices.
Auxiliary play (for HDMI® video)
■Bluetooth® Audio Commands
■AUX Commands
■Song By VoiceTM Commands
What am I listening to?
Who am I listening to?
Who is this?
Who’s playing?
What’s playing?
What album is this?
■Play Commands
Play artist (name)
Play track/song (name)
Play album (name)
Play genre/category (name)
Play playlist (name)
Play composer (name)
■List Commands
List artist (name)
List album (name)
List genre/category (name)
List playlist (name)
List composer (name)
■Music Search Commands
* Not available on all models
Index
255
Index
Index
Symbols
9 (Audio Power) Button........................ 4, 9
bn (Channel) Button....................... 4, 129
a (Display Mode) Button................. 4, 25
b (Display) Button............................ 4, 129
E (Eject) Button.......................................... 4
J (Hang-Up/Back) Button....... 4, 22, 187
h (Pick-Up) Button............................. 4, 187
d (Talk) Button.................................... 4, 22
NB (Volume) Button........................ 4, 129
Numbers
3D Angle Adjustment................................ 55
3D Map....................................................... 54
A
Address
Editing Address Book ................................ 30
Editing Avoid Area .................................... 45
Setting Destination ................................... 82
Address Book
Editing Address Book ................................ 28
Saving to Address Book ............................ 98
Setting Destination ................................... 87
Address Book PIN....................................... 34
Adjust Time................................................ 75
Answer...................................................... 187
ATM/Bank (Place Category)....................... 91Audio..................................................... 7, 125
Basic Operation ........................................... 9
Remote Control ....................................... 128
Settings ................................................... 131
Voice Commands List .............................. 247
Audio Menu
Bluetooth® Audio .................................... 164
Disc ......................................................... 144
FM/AM Radio .......................................... 135
iPod ......................................................... 149
Pandora®................................................. 156
SiriusXM® Radio ...................................... 139
USB Flash Drive ........................................ 160
Audio Source Pop-Up............................... 131
Auto Daylight............................................. 70
Auto Time Zone.......................................... 70
Automatic Phone Sync............................. 176
Avoid Streets............................................. 119
Avoided Area.............................................. 44
B
BACK............................................................. 4
Background Color....................................... 66
Beep Volume.............................................. 67
Black Level.................................................. 65
Bluetooth (Settings)................................. 172
Bluetooth On/Off Status .......................... 172
Bluetooth Device List
Audio ...................................................... 131
Phone ...................................................... 174Bluetooth® Audio
Playing .................................................... 161
Voice Commands List .............................. 249
Bluetooth® HandsFreeLink®..................... 167
Bluetooth Setting .................................... 172
Making a Call .......................................... 183
Pairing a Phone ....................................... 170
Phone Setting.......................................... 182
Receiving a Call ....................................... 187
Setting Speed Dials.................................. 177
Brightness................................................... 65
C
Call History................................................ 186
Cancel Route............................................. 118
Category
Editing Address Book ................................ 31
Place Category List .................................. 254
SiriusXM®................................................ 138
Category History......................................... 37
Change Bluetooth Audio Device............. 131
Change Route Preference........................ 111
Change State.............................................. 83
Channel
SiriusXM®................................................ 138
Channel List.............................................. 139
City.............................................................. 84
City Vicinity................................................. 92
Clear Current Route................................. 120
256
Index
Clock Adjustment....................................... 70
Adjust Time ............................................... 75
Auto Daylight ............................................ 70
Auto Time Zone ......................................... 70
Clock Display ............................................. 70
Clock Format ............................................. 70
Clock Location ........................................... 71
Resetting ................................................... 75
Clock Reset.................................................. 71
Clock/Wallpaper Type
Clock ......................................................... 71
Wallpaper .................................................. 72
Color (Day).................................................. 53
Color (Night)............................................... 53
Community (Place Category)..................... 91
Connect Phone.......................................... 171
Continue Trip To....................................... 123
Contrast....................................................... 65
Coordinate.................................................. 95
Correct Vehicle Position............................. 62
Current Location......................................... 56
Current Position
Editing Address Book ................................. 30
Setting Destination .................................... 96
Customize.................................................... 51D
Delete This Device.................................... 175
Destination List
Adding Waypoint .................................... 113
Editing .................................................... 116
Detour....................................................... 118
Dial............................................................ 185
Directions.................................................. 107
Disc
Playing .................................................... 141
Voice Commands List .............................. 248
Display Mode.............................................. 25
Display Settings.......................................... 65
E
Edit Device Name..................................... 174
Edit Go Home 1.......................................... 33
Edit Go Home 2.......................................... 33
Edit Home Entry......................................... 98
Edit Pairing Code...................................... 173
Edit POI Search Radius Along Route......... 43
Edit Speed Dial......................................... 177
Edit/Delete Entry................................ 98, 123
Emergency (Place Category)...................... 91
Enhanced Voice Guidance......................... 46
Error Messages
Bluetooth® HandsFreeLink®..................... 219
Disc Player ............................................... 215
iPod/USB Flash Drive ................................ 218
Navigation System ................................... 214
Pandora®................................................. 216
Smartphone Connection ......................... 220
Exit Info..................................................... 108
F
Factory Data Reset..................................... 78
FM/AM Radio
Playing .................................................... 133
Voice Commands List.............................. 247
Folder
Disc ........................................................ 142
USB Flash Drive ....................................... 159
Folder List
Disc ........................................................ 143
Fuel/Auto (Place Category)........................ 91
G
Go Home 1................................................. 12
Go Home 1 PIN........................................... 34
Go Home 2................................................. 12
Go Home 2 PIN........................................... 34
Group
Bluetooth® Audio ................................... 163
Guidance.................................................... 46
Guidance Mode.......................................... 47
H
Hang Up................................................... 187
HD Radio Mode........................................ 131
Heading-Up................................................ 54
HOME....................................................... 4, 7
HOME Screen............................................... 7
Honda Customer Service......................... 226
HondaLink Assist...................................... 195
258
Index
R
Radio
FM/AM .................................................... 133
SiriusXM®................................................ 137
Radio Data System.................................... 136
Random/Repeat
Disc ......................................................... 144
USB Flash Drive ........................................ 160
RDS INFO................................................... 131
Rear Camera (Settings)............................. 203
Recalculation............................................. 103
Recreation (Place Category)....................... 91
Remember Last Screen............................... 76
Restaurant (Place Category)....................... 91
Ring Tone.................................................. 182
Route Option............................................ 111
Route Preference........................................ 39
Routing........................................................ 38
S
Scan
Disc ......................................................... 144
FM/AM Radio .......................................... 135
SiriusXM®................................................ 139
USB Flash Drive ........................................ 160
Search by Name.......................................... 92
Search Nearby..................................... 98, 120
Security Code............................................ 222
Seek
FM/AM Radio .......................................... 134
Settings.................................................... 7, 19Shopping (Place Category)........................ 91
Shuffle/Repeat
iPod ........................................................ 149
Siri Eyes Free............................................... 24
SiriusXM® Radio
Playing .................................................... 137
Voice Commands List .............................. 247
Song
iPod ........................................................ 148
Song by Voice
Searching Music ...................................... 151
Setting ...................................................... 69
Song By Voice Phonetic Modification..... 152
Sort by Distance to Travel.......................... 92
Sound........................................................ 132
Sound/Beep................................................. 67
SOURCE......................................................... 9
SOURCE Button.................................... 4, 128
Speed Dial
Making a Call .......................................... 186
Registering .............................................. 177
Straight Line Guide.................................... 55
Street........................................................... 85
System Settings........................................... 63
System/Device Information...................... 200
T
TAG........................................................... 134
Text/Email................................................. 192
Setting .................................................... 194
Touch Tones............................................. 187
Track
Bluetooth® Audio ................................... 163
Disc ........................................................ 142
USB Flash Drive ....................................... 159
Traffic Incidents....................................... 110
Traffic Rerouting........................................ 42
Driving .................................................... 109
Setting ...................................................... 42
Transfer.................................................... 187
Travel (Place Category).............................. 91
Trip Computer.......................................... 198
Tune
FM/AM Radio.......................................... 134
U
Unit (mile or km)........................................ 76
Unverified Routing.................................... 40
Update System Software
Finding Update Information .................... 227
Obtaining Update Data ........................... 228
USB Flash Drive
Connecting, Disconnecting ..................... 157
Playing .................................................... 157
Voice Commands List.............................. 248
User Name.................................................. 35