2018 HONDA CR-V Source

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Reference Information
System Limitations
GPS
The signals received from GPS satellites are
extremely weak (less than a millionth of the
strength of a local FM station) and require
an unobstructed view of the sky. The GPS
antenna is located in the dashboard. The
signal reception can easily be interrupted or
interfered with by the following:
• Metallic window tint on the front or side windows
• Cellular phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, highway overpasses, tunnels, or overhead electrical power
wires GPS is operated by the U.S. Department of
Defense. For security
reasons, there are
certain inaccuracies bu ilt into GPS for which
the navigation system must constantly
compensate. This can cause occasional
positioning errors of up to several hundred
feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.
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130
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 122
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 123
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmi n.com/mapErrors/
report.faces
• Or call Garmin OEM support directly at (855) 607-2536.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: hondanavi.navigation.com
• Canada: www.honda.ca
You can also contact your Honda
authorized dealer for further information
regarding the update program available for
your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
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131
uuCustomer Assistance uVisiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a solution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The system provides maps for the United
States of America, Canada, Mexico, Puerto
Rico, US Virgin islands, Cayman Islands,
Bahamas, French Guyana, Guadeloupe,
Martinique, Saint Barth elemy, and Jamaica.
The navigation system will not work in other
countries.
Traffic Information
Continuously updated traffic information is
available in major metr opolitan areas across
contiguous United States and some cities in
Canada.
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uuLegal Information uUser Agreement
Continued
Reference Information
real time route guidance, fleet management
or similar applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
handheld computers, pagers, and personal
digital assistants or PDAs.
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