
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
384 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
388 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 391
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
396 Index
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 50
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . 231
Headlamp System . . . . . . . . . . . . 154
Transmission . . . . . . . . . . . . . . . . . 204
Transmission Fluid . . . . . . . . . . . 274
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 208
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 158
Load Management . . . . . . . . . . . . 158
Power Protection . . . . . . . . . . . . . 158
Battery - North America . . . . 284, 335
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 241
Blade Replacement, Wiper . . . . . 286
Brake Parking, Electric . . . . . . . . . . . . . . 210
System Warning Light . . . . . . . . 129
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Antilock . . . . . . . . . . . . . . . . . . . . . . . 210
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 212
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 171 Automatic Forward . . . . . . . . . . . 231 Break-In, New Vehicle . . . . . . . . . . 185
Bulb Replacement
Front Turn Signal Lamps . . . . . 289
Halogen Bulbs . . . . . . . . . . . . . . . . 289
Headlamp Aiming . . . . . . . . . . . . . 289
Headlamps . . . . . . . . . . . . . . . . . . . 289
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 289
License Plate Lamps . . . . . . . . . 291
Taillamps . . . . . . . . . . . . . . . . . . . . . 290
Buying New Tires . . . . . . . . . . . . . . . 315
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 113
California
Fuel Requirements . . . . . . . . . . . 237
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 261
California Proposition
65 Warning . . . . . . . . . .260, 284, 335, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 366
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 196
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 41 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 179
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tie-Downs . . . . . . . . . . . . . . . . . . . . 108
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 106
Chains, Tire . . . . . . . . . . . . . . . . . . . . 320
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .115
Charging System Light . . . . . . . . . 127
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Child Restraints Infants and Young Children . . . . . 90
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 95
Older Children . . . . . . . . . . . . . . . . . . 88
Securing . . . . . . . . . . . . . . . . . 101, 103
Systems . . . . . . . . . . . . . . . . . . . . . . . . 92
Circuit Breakers . . . . . . . . . . . . . . . . 292
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 341
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems . . . . . . . 160 Air Conditioning . . . . . . . . . . . . . . 160
Dual Automatic . . . . . . . . . . . . . . . 162

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
398 Index
Driving (cont'd)Hill and Mountain Roads . . . . . . 179
If the Vehicle is Stuck . . . . . . . . . 180
Loss of Control . . . . . . . . . . . . . . . 173
Off-Road . . . . . . . . . . . . . . . . . . . . . 174
Off-Road Recovery . . . . . . . . . . . 173
Vehicle Load Limits . . . . . . . . . . . 181
Wet Roads . . . . . . . . . . . . . . . . . . . 178
Winter . . . . . . . . . . . . . . . . . . . . . . . . 179
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 162
E
Electric Parking Brake . . . . . . . . . . 210
Electric Parking Brake Light . . . . 130
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 257
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 293
Fuses and Circuit Breakers . . . 292
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 296
Overload . . . . . . . . . . . . . . . . . . . . . 292
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 298 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 384
Engine Air Cleaner/Filter . . . . . . . . . . . . . 274
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Compartment Overview . . . . . . . 264
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . 276
Drive Belt Routing . . . . . . . . . . . . 368
Exhaust . . . . . . . . . . . . . . . . . . . . . . 196
Heater . . . . . . . . . . . . . . . . . . . . . . . . 191
Oil Life System . . . . . . . . . . . . . . . 273
Oil Pressure Light . . . . . . . . . . . . 133
Overheating . . . . . . . . . . . . . . . . . . 280
Power Messages . . . . . . . . . . . . . 142
Running While Parked . . . . . . . . 197
Starting . . . . . . . . . . . . . . . . . . . . . . . 188
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 238
Entry Lighting . . . . . . . . . . . . . . . . . . . 157
Equipment, Towing . . . . . . . . . . . . . 256
Event Data Recorders . . . . . . . . . . 381
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 198
Exit Lighting . . . . . . . . . . . . . . . . . . . . 157
Extended Parking . . . . . . . . . . . . . . . 196 Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Lamp Controls . . . . . . . . . 151
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 158
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Replacement (Fuel) . . . . . . . . . . . 246
Filter, Engine Air Cleaner . . . . . . . . . . . 274
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 153
Flashers, Hazard Warning . . . . . . 154
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 320 Changing . . . . . . . . . . . . . . . . . . . . . 329
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 349
Fluid
Automatic Transmission . . . . . . 274
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 283
Diesel Exhaust . . . . . . . . . . . . . . . . . 27
Washer . . . . . . . . . . . . . . . . . . . . . . . 282
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 155
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . . 64
Forward Automatic Braking . . . . . 231
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 228

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
400 Index
High-Beam On Light . . . . . . . . . . . . 135
Hill and Mountain Roads . . . . . . . . 179
Hill Descent Control (HDC) . . . . . 216
Hill Descent Control Light . . . . . . . 131
Hill Start Assist (HSA) . . . . . . . . . . 212
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . . . . . . . 160, 162
I
Ignition Positions . . . . . . . . . . . . . . . 186
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 132
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment . . . . . . . . . . . . . . . . . . . . 159
Infotainment System . . . . . . . . . . . . 382
Instrument Cluster . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 335
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 302
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 156
Daytime Running (DRL) . . . . . . 153
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 156
Exterior Controls . . . . . . . . . . . . . . 151
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 158
Front Turn Signal . . . . . . . . . . . . . 289
License Plate . . . . . . . . . . . . . . . . . 291
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 127
On Reminder . . . . . . . . . . . . . . . . . 135
Reading . . . . . . . . . . . . . . . . . . . . . . 156
Taillamps . . . . . . . . . . . . . . . . . . . . . 290
Lane Change Alert (LCA) . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . 131
Lap-Shoulder Belt . . . . . . . . . . . . . . . 71 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 100
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 95
LED Lighting . . . . . . . . . . . . . . . . . . . . 289
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 157
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Illumination Control . . . . . . . . . . . 156
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Lights Airbag Readiness . . . . . . . . . . . . . 126
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 131
Brake System Warning . . . . . . . 129
Charging System . . . . . . . . . . . . . 127
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 127
Cruise Control . . . . . . . . . . . . . . . . 136
Diesel Exhaust Fluid (DEF) . . . 134
Electric Parking Brake . . . . . . . . 130
Engine Oil Pressure . . . . . . . . . . 133
Flash-to-Pass . . . . . . . . . . . . . . . . . 153
Front Fog Lamp . . . . . . . . . . . . . . 135
High-Beam On . . . . . . . . . . . . . . . . 135
High/Low Beam Changer . . . . . 153

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
402 Index
OnStar Connections . . . . . . . . . . . . 386
OnStar Diagnostics . . . . . . . . . . . . . 388
OnStar Emergency . . . . . . . . . . . . . 384
OnStar Navigation . . . . . . . . . . . . . . 385
OnStar Overview . . . . . . . . . . . . . . . 383
OnStar Security . . . . . . . . . . . . . . . . 385
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 155
Ordering Service Publications . . . . . . . . . . 378
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheating, Engine . . . . . . . . . . . . 280
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 192
Shifting Out of . . . . . . . . . . . . . . . . 193
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 286
Extended . . . . . . . . . . . . . . . . . . . . . 196
Over Things That Burn . . . . . . . 196
Parking Assist . . . . . . . . . . . . . . . . . . 223
Parking or Backing Assistance Systems . . . . . . . . . . 223 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 126
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Passenger Sensing System . . . . . 82
Perchlorate Materials Requirements, California . . . . . . 261
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 142
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Outlets . . . . . . . . . . . . . . . . . . . . . . . .114
Protection, Battery . . . . . . . . . . . . 158
Retained Accessory (RAP) . . . 192
Seat Adjustment . . . . . . . . . . . . . . . . 58
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Pregnancy, Using Seat Belts . . . . 74
Privacy Vehicle Data Recording . . . . . . . 381
Program
Courtesy Transportation . . . . . . 375
Proposition 65 Warning,
California . . . . . . . . . . . .260, 284, 335, Back Cover
R
Radio Frequency Statement . . . . 379
Reading Lamps . . . . . . . . . . . . . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Vision Camera (RVC) . . . . . 223
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 50 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 361
Records Maintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 75