Page 337 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
336 OnStar
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
Page 338 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
OnStar 337
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 326.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Page 339 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
338 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0210. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
Page 340 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
OnStar 339
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies. THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
Page 341 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
340 OnStar
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White. This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
Page 342 of 354
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
OnStar 341
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.
Page 343 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
342 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 213
Accessory Power . . . . . . . . . . . . . . . 175
Add-On Electrical Equipment . . . 210
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 305
Air Cleaner/Filter, Engine . . . . . . . 225
Air Conditioning . . . . . . . . . . . 154, 156
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 159
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 61
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 62
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
Where Are the Airbags? . . . . . . . . 58
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 66
Light On-Off . . . . . . . . . . . . . . . . . . 102
On-Off Light . . . . . . . . . . . . . . . . . . 102 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 63
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 66
System Check . . . . . . . . . . . . . . . . . . 56
Alert Side Blind Zone (SBZA) . . . . . . 193
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 254
AM-FM Radio . . . . . . . . . . . . . . . . . . . 133
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . 136
Multi-band . . . . . . . . . . . . . . . . . . . . 136
Antilock Brake System (ABS) . . . 184 Warning Light . . . . . . . . . . . . . . . . . 106
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 290
Interior . . . . . . . . . . . . . . . . . . . . . . . . 294
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 96
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 320
Audio
Theft-Deterrent Feature . . . . . . . 128
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Page 344 of 354

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-11374214) -
2018 - CRC - 2/2/18
Index 343
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 122
Transmission . . . . . . . . . . . . . . . . . 180
Transmission Fluid . . . . . . 221, 224
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 183
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 239
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 136
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 237
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 125
Load Management . . . . . . . . . . . . 125
Power Protection . . . . . . . . . . . . . 125
Battery - North America . . . . 236, 284
Blade Replacement, Wiper . . . . . 240
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 146
Brake System Warning Light . . . . . . . . 105 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Antilock . . . . . . . . . . . . . . . . . . . . . . . 184
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 186
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Parking . . . . . . . . . . . . . . . . . . . . . . . 185
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 162
Break-In, New Vehicle . . . . . . . . . . 171
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 245
Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 243
Halogen Bulbs . . . . . . . . . . . . . . . . 243
Headlamp Aiming . . . . . . . . . . . . . 242
Headlamps . . . . . . . . . . . . . . . . . . . 243
License Plate Lamps . . . . . . . . . 245
Taillamps . . . . . . . . . . . . . . . . . . . . . 243
Buying New Tires . . . . . . . . . . . . . . . 269
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 92
California Fuel Requirements . . . . . . . . . . . 196
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 213 California
Proposition
65 Warning . . . . . . . . . .212, 236, 284,
Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 191
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 313
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 179
Winter Driving . . . . . . . . . . . . . . . . 165
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 87
Cargo Door Relocking . . . . . . . . . . . 30
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 136
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . 245
Chains, Tire . . . . . . . . . . . . . . . . . . . . 274
Charging System Light . . . . . . . . . 103
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 103
Ignition Transmission Lock . . . 240
Child Restraints Infants and Young Children . . . . . 69