GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Keys, Doors, and Windows 29
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . 36
Door Locks . . . . . . . . . . . . . . . . . . . . 38
Power Door Locks . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . 40
Automatic Door Locks . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . 41
Safety Locks . . . . . . . . . . . . . . . . . . . 41
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 42
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 47
Vehicle Alarm System . . . . . . . . . 47
Immobilizer . . . . . . . . . . . . . . . . . . . . 48
Immobilizer Operation . . . . . . . . . 48
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 49
Power Mirrors . . . . . . . . . . . . . . . . . . 50 Folding Mirrors . . . . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . 50
Automatic Dimming Mirror . . . . . 50
Reverse Tilt Mirrors . . . . . . . . . . . . 50
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 51
Manual Rearview Mirror . . . . . . . . 51
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 51
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Power Windows . . . . . . . . . . . . . . . 51
Sun Visors . . . . . . . . . . . . . . . . . . . . . 53
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 53
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Keys, Doors, and Windows 33
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 152.
Temporary Disable of Passive
Locking Feature
Temporarily disable the passive
locking by pressing and holding
K
on the interior door switch with a
door open for at least four seconds,
or until three chimes are heard.
Passive locking will then remain
disabled until
Qon the interior door
is pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0152. Remote No Longer in Vehicle
If the vehicle is on, with a door
open, and then all doors are closed,
the vehicle will check for RKE
transmitter(s) inside. If an RKE
transmitter is not detected, the DIC
will display NO REMOTE
DETECTED and the horn will chirp
three times. This occurs only once
each time the vehicle is driven.
To turn on or off, see
Vehicle
Personalization 0152.
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 038. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
40 Keys, Doors, and Windows
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.Power Door Locks
Q: Press to lock the doors. The
indicator light in the switch will come
on when the door is locked.
K: Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Unlocked Door
Anti-Lockout has been turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0152.
Automatic Door Locks
The vehicle is programmed so that
when the doors are closed, the
ignition is on, and the shift lever is
moved out of P (Park), the doors
will lock.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Keys, Doors, and Windows 41
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon a door.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0152.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout has
been turned on and the vehicle is
off, the driver door is open, and
locking is requested, all the doors
will lock and the driver door will
remain open. Press the button again
to lock the driver door. The
Unlocked Door Anti-Lockout feature
can be turned on or off. See Vehicle
Personalization 0152.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door lock switch,
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
44 Keys, Doors, and Windows
To power open or close the liftgate,
select MAX or 3/4 mode.
.Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must either be
unlocked or locked without the
security armed.
. Press the touch pad on the
bottom of the liftgate after
unlocking all doors. If equipped
with Keyless Access, the RKE
transmitter must be within
1 m (3 ft).
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button or the
touch pad while the liftgate is
moving to stop it. Pressing again
restarts the operation in the reverse
direction. The touch pad on the
liftgate handle cannot be used to
close the liftgate.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
48 Keys, Doors, and Windows
bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed. If the alarm system has been
activated, a message will appear on
the Driver Information Center (DIC).
Immobilizer
See
Radio Frequency Statement
0 394.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or
in ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
156 Instruments and Controls
Hands Free Liftgate Control
The liftgate may be operated with a
kicking motion under the left corner
of the rear bumper. SeeLiftgate
0 42.
Select Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, both the driver and
passenger, driver, or passenger
outside mirrors will tilt downward
when the vehicle is shifted to
R (Reverse) to improve visibility of
the ground near the rear wheels.
They will return to their previous
driving position when the vehicle is
shifted out of R (Reverse) or the
engine is turned off. See Reverse
Tilt Mirrors 050.
Select Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Auto Wipe in Reverse Gear
When on and the front wiper is on,
the rear wiper will automatically
activate when the vehicle is shifted
to R (Reverse). Select Off or On.
Extended Hill Start Assist
This allows the duration of the Hill
Start Assist to be changed. See
Hill
Start Assist (HSA) 0235.
Select Extended Hold or
Standard Hold.
Lighting
Select and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior
lamps and allows some of the
exterior lamps and most of the
interior lamps to turn on briefly when
Kon the Remote Keyless Entry
(RKE) transmitter is pressed to
locate the vehicle.
Select Off or On. Exit Lighting
This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Select and the following may
display:
.
Unlocked Door Anti-Lockout
. Auto Door Unlock
. Delayed Door Lock
Unlocked Door Anti-Lockout
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
406 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0278. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle