
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard. Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note:
Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine.
EMERGENCY EXIT WARNING: Make sure that the roof
rack and its load do not obstruct the
emergency exit. Ask your dealer for advice
on roof racks suitable for your vehicle.
Break the glass with the hammer in an
emergency.
FUEL SHUTOFF WARNING:
If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position
III.
3. Switch the ignition off.
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4. Switch the ignition on again to
re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
JUMP STARTING THE VEHICLE WARNING: The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion could
result in personal injury or vehicle damage. WARNING: Batteries contain sulfuric
acid which can burn skin, eyes and clothing,
if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories. Your vehicle has a positive (+) access
terminal and a negative (-) grounding
connection point that you can access
under the hood, even though the actual
battery is under the driver seat. You can
jump your vehicle using these points.
The positive (+) access terminal is next to
the fuse box, under a red cap. To access
the positive (+) terminal, lift the red cap
up.
The negative (-) terminal is a post, located
on the driver side, near the hood hinge. It
is a grounding connection point, so you will
need to remove the rubber covering first.
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Connecting the Jumper Cables
WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) access terminal of
the vehicle with the discharged battery. 2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the grounding
connection point of the vehicle with
the discharged battery. WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the gases
that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Protected Component
Fuse Rating
Fuse Number
Diesel particulate filter vaporizer.
3 A
F5
Glow plug monitor.
Not used.
-
F6
Automatic transmission module.
7.5 A
F7
Not used.
-
F8
Not used.
-
F9
Power step.
30 A
F10
Heated seats.
Air conditioning clutch.
10 A
F11
Diesel particulate filter vaporizer glow plug.
20 A
F12
Not used.
-
F13
Selective catalytic reduction system.
3 A
F14
Not used.
-
F15
Fuel pump relay.
10 A
F16
Automatic transmission module.
15 A
F17
Fuel pump relay.
30 A
F18
Automatic transmission module.
Starter motor solenoid.
30 A
F19
Glow plugs.
60 A
F20
Ignition relay 3.
60 A
F21
Selective catalytic reduction system.
40 A
F22 Not used.
-
Spare.
10 A
F23
Not used.
-
F24
Spare.
10 A
F25
Spare.
20 A
F26
Not used.
-
F27
Crankcase pressure sensor.
7.5 A
F28
210
2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, Third-Printing- Fuses

Protected Component
Fuse Rating
Fuse Number
Not used.
-
F29 Positive crankcase ventilation valve heater element.
7.5 A
Cooling fan.
60 A
F30 Not used.
-
Not used.
-
F31
Windshield wiper motor.
30 A
F32
Not used.
-
F33
Not used.
-
F34
Powertrain control module.
15 A
F35
Particulate matter sensor.
15 A
F36 Selective catalytic reduction system.
Nitrogen oxides sensor.
Fuel volume control valve.
7.5 A
F37
Not used.
-
F38 Air conditioning clutch.
7.5 A
Exhaust gas temperature sensor.
15 A
F39 Fuel vaporizer system fuel pump.
Coolant bypass solenoid valve.
Low-speed cooling fan.
High-speed cooling fan. Protected Component
Relay Number
Ignition relay 3.
R1
Not used.
R2
Not used.
R3
Not used.
R4
Not used.
R5
Windshield wiper on/off relay.
R6
Windshield wiper high/low speed relay.
R7
211
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Protected Component
Relay Number
Not used.
R8
Starter motor.
R9
Air conditioning clutch.
R10
Fuel vaporizer system glow plug.
R11
Fuel injection pump.
R12
Not used.
R13
Not used.
R14
Low-speed and high-speed cooling fan relay.
R15
Selective catalytic reduction system.
R16
Powertrain control module.
R17
High-speed cooling fan.
R18
Passenger Compartment Fuse Box 212
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Protected Component
Fuse Rating
Fuse Number
Not used.
-
F5
Not used.
-
F6
Automatic transmission module.
7.5 A
F7
Cooling fan.
30 A
F8
Not used.
-
F9
Power step.
30 A
F10
Heated seats.
Air conditioning clutch.
10 A
F11
Not used.
-
F12
Not used.
-
F13
Not used.
-
F14
Not used.
-
F15
Fuel pump relay.
20 A
F16
Not used.
-
F17
Anti-lock brake system.
30 A
F18
Fuel pump relay.
Starter motor solenoid.
30 A
F19
Not used.
-
F20
Ignition relay 3.
60 A
F21
Selective catalytic reduction system catalyst.
40 A
F22
Brake vacuum pump relay.
Spare.
10 A
F23
Not used.
-
F24
Spare.
10 A
F25
Spare.
20 A
F26
Not used.
-
F27
Not used.
-
F28
Audio unit.
3 A
F29
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