
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks. To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
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Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
444
2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, Third-Printing- SYNC™ 3

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the oil change message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
462
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IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
503
2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, Third-Printing- Appendices

DRL
See: Daytime Running Lamps......................... 87
E
Economical Driving.......................................191
Electromagnetic Compatibility...............477
Emergency Exit..............................................195
Emission Law..................................................141 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........142
Tampering With a Noise Control System................................................................ 141
End User License Agreement..................479 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 479
Engine Block Heater....................................129 Using the Engine Block Heater...................... 130
Engine Coolant Check
...............................236
Adding Coolant................................................... 237
Coolant Change................................................. 239
Engine Coolant Temperature Management.................................................. 240
Fail-Safe Cooling............................................... 239
Recycled Coolant............................................... 238
Severe Climates................................................. 238
Engine Cooling Fan - Diesel.....................236
Engine Cooling Fan - E85/ Gasoline.......................................................236
Engine Emission Control
.............................141
Engine Immobilizer See: Passive Anti-Theft System..................... 75
Engine Oil Check..........................................234 Adding Engine Oil.............................................. 234
Engine Oil Dipstick - 3.2L Power Stroke Diesel.............................................................233
Engine Oil Dipstick - 3.5L Ecoboost™.................................................234
Engine Oil Dipstick - 3.7L
..........................234
Engine Specifications - 3.2L Power Stroke Diesel
..............................................305
Engine Specifications - 3.5L Ecoboost™.................................................306
Engine Specifications - 3.7L.....................307
Entertainment..............................................402 AM/FM Radio...................................................... 403
Apps........................................................................\
.. 411
Bluetooth Stereo or USB................................. 410CD........................................................................\
...
409
HD Radio ™ Information (If
Available)........................................................ 406
SiriusXM® Satellite Radio (If Activated)....................................................... 404
Sources................................................................. 403
Supported Media Players, Formats and Metadata Information.................................. 411
USB Ports............................................................... 411
Environment.....................................................16
Essential Towing Checks
...........................183
Before Towing a Trailer..................................... 188
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 189
Safety Chains....................................................... 184
Tow Hitch.............................................................. 184
Trailer Brakes........................................................ 184
Trailer Lamps....................................................... 188
Trailer Towing Connector................................. 183
When Towing a Trailer...................................... 188
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors.................................................91 Fold-Away Exterior Mirrors............................... 92
Power Exterior Mirrors......................................... 91
Power Folding Mirrors.......................................... 91
F
Fan See: Engine Cooling Fan - Diesel.................236
See: Engine Cooling Fan - E85/
Gasoline........................................................... 236
Fastening the Seatbelts..............................40 Seatbelt Locking Modes..................................... 41
Using Seatbelts During Pregnancy...............40
Flat Tire See: Changing a Road Wheel........................ 292
Floor Mats
........................................................192
Ford Credit.........................................................12
US Only...................................................................... 12
Ford Protect...................................................457 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 458
Ford Protect Extended Service Plans (U.S. Only).................................................................. 457
Front Door Storage Compartment........125
508
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Lug Nuts
See: Changing a Road Wheel........................ 292
M
Maintenance ..................................................229
General Information......................................... 229
Manual Climate Control............................109
Manual Seats
..................................................114
Adjusting the Armrest........................................ 116
Adjusting the Lumbar Support....................... 115
Moving the Seat Backward or Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub......................................................348
Message Center See: Information Displays................................. 99
Mirrors See: Heated Windows and Mirrors.................111
See: Windows and Mirrors............................... 90
Mobile Communications Equipment......14
Motorcraft Parts - 3.2L Power Stroke Diesel............................................................308
Motorcraft Parts - 3.5L Ecoboost™.................................................308
Motorcraft Parts - 3.7L...............................310
MyKey Troubleshooting...............................68
MyKey ™.............................................................64
Principle of Operation........................................ 64
N
Navigation........................................................417 cityseeker.............................................................. 424
Destination Mode............................................... 419
Map Mode............................................................. 418
Navigation Map Updates................................ 425
Navigation Menu................................................ 422
SiriusXM Traffic and Travel Link................... 425
SYNC AppLink.................................................... 424
Waypoints............................................................. 423
Normal Scheduled Maintenance..........462 Intelligent Oil-Life Monitor™........................ 462
Normal Maintenance Intervals..................... 462O
Oil Change Indicator Reset......................235
Resetting the Oil Life Monitoring
System.............................................................. 235
Oil Check See: Engine Oil Check...................................... 234
Opening and Closing the Hood..............229 Closing the Hood............................................... 230
Opening the Hood............................................. 229
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
Overhead Console
........................................125
Overhead Storage Compartments..............125
P
Parking Aid
......................................................163
Switching the Parking Aid System
Off....................................................................... 164
Parking Aids
....................................................163
Principle of Operation....................................... 163
Parking Brake - Vehicles With: Mechanical Parking Brake
......................157
Center Parking Brake......................................... 157
Parking Brake - Vehicles With: Push Down Parking Brake..................................157
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Perchlorate.........................................................12
Personalized Settings
.................................102
Measure Units...................................................... 102
Phone................................................................412 During a Phone Call........................................... 415
Making Calls......................................................... 414
Pairing Your Cell Phone for the First Time.................................................................... 412
Phone Menu......................................................... 413
Receiving Calls..................................................... 415
Smartphone Connectivity............................... 416
Text Messaging................................................... 416
Post-Crash Alert System
...........................198
Power Door Locks See: Locking and Unlocking............................. 70
Power Running Boards
.................................77
511
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S
Safety Canopy
™.............................................53
Safety Precautions........................................131
Satellite Radio..............................................344
Satellite Radio Electronic Serial Number
(ESN)................................................................ 345
Satellite Radio Reception Factors..............345
SiriusXM Satellite Radio Service.................345
Troubleshooting................................................. 346
Scheduled Maintenance Record...........466
Scheduled Maintenance
..........................459
Seatbelt Extension........................................45
Seatbelt Height Adjustment
......................42
Seatbelt Reminder........................................43
Belt-Minder®......................................................... 43
Seatbelts...........................................................39 Principle of Operation........................................ 39
Seatbelt Warning Lamp and Indicator Chime...............................................................42
Conditions of operation..................................... 43
Seats...................................................................113
Security...............................................................75
Selective Catalytic Reductant System - 3.2L Diesel
....................................................143
Diesel Exhaust Fluid (AdBlue)
Guidelines......................................................... 143
Diesel Exhaust Fluid (AdBlue) Level...........143
Warning Lamps and Messages..................... 143
Settings...........................................................428 911 Assist............................................................... 433
Ambient Lighting.............................................. 440
Bluetooth............................................................. 430
Clock...................................................................... 430
Display.................................................................... 441
General.................................................................. 438
Media Player........................................................ 429
Mobile Apps......................................................... 436
Navigation............................................................ 434
Phone.................................................................... 430
Radio...................................................................... 433
Sound..................................................................... 428
Valet Mode........................................................... 442
Vehicle................................................................... 440
Voice Control........................................................ 441
Wi-Fi & Hotspot................................................. 438
Side Airbags.....................................................52
Sitting in the Correct Position...................113 Snow Chains
See: Using Snow Chains................................. 286
Spare Wheel See: Changing a Road Wheel........................ 292
Special Notices
................................................13
New Vehicle Limited Warranty......................... 13
Special Operating Conditions Scheduled Maintenance..............................................464
Exceptions........................................................... 466
Speed Control See: Cruise Control............................................ 168
Speed Limiter................................................169 Engine Speed Limiter........................................ 169
Vehicle Speed Limiter - Fixed........................ 169
Stability Control.............................................161 Principle of Operation........................................ 161
Starter Switch See: Ignition Switch........................................... 126
Starting a Diesel Engine..............................127 Cold Weather Operation.................................. 128
Engine Glow Plugs.............................................. 128
Failure to Start..................................................... 128
Starting a Cold or Hot Engine........................ 128
Starting a Gasoline Engine
........................127
Cold or Hot Engine.............................................. 127
Engine Idle Speed after Starting................... 127
Flooded Engine.................................................... 127
Starting and Stopping the Engine..........126 General Information.......................................... 126
Steering.............................................................172
Steering Wheel
...............................................80
Storage Compartments.............................125
Supplementary Restraints System.........46 Principle of Operation........................................ 46
Switching Off the Engine...........................129 Vehicles With a Turbocharger........................ 129
Symbols Glossary
.............................................7
SYNC™ 3........................................................387 General Information......................................... 387
SYNC™ 3 Troubleshooting
......................442
SYNC™ Applications and Services........................................................365
911 Assist............................................................... 365
SYNC Mobile Apps............................................ 367
SYNC™...........................................................349 General Information......................................... 349
SYNC™ Troubleshooting
..........................379
513
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