
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard. Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note:
Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine.
EMERGENCY EXIT WARNING: Make sure that the roof
rack and its load do not obstruct the
emergency exit. Ask your dealer for advice
on roof racks suitable for your vehicle.
Break the glass with the hammer in an
emergency.
FUEL SHUTOFF WARNING:
If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position
III.
3. Switch the ignition off.
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4. Switch the ignition on again to
re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
JUMP STARTING THE VEHICLE WARNING: The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion could
result in personal injury or vehicle damage. WARNING: Batteries contain sulfuric
acid which can burn skin, eyes and clothing,
if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories. Your vehicle has a positive (+) access
terminal and a negative (-) grounding
connection point that you can access
under the hood, even though the actual
battery is under the driver seat. You can
jump your vehicle using these points.
The positive (+) access terminal is next to
the fuse box, under a red cap. To access
the positive (+) terminal, lift the red cap
up.
The negative (-) terminal is a post, located
on the driver side, near the hood hinge. It
is a grounding connection point, so you will
need to remove the rubber covering first.
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Connecting the Jumper Cables
WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) access terminal of
the vehicle with the discharged battery. 2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the grounding
connection point of the vehicle with
the discharged battery. WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the gases
that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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1. Remove the jumper cable from the
grounding connection point of the
vehicle with the discharged battery.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) access terminal of the
vehicle with the discharged battery.
After you start the disabled vehicle and
remove the jumper cables, allow your
vehicle to idle for several minutes so the
battery can recharge. POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE 198
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Protected Component
Fuse Rating
Fuse Number
Restraints control module.
10 A
F1
Anti-lock brake system with electronic stability
control.
4 A
F2
Parking brake.
Interior lighting.
7.5 A
F3
Power point relay control.
Trailer tow reversing lamp relay.
10 A
F4
Modified vehicle connections.
20 A
F5
Not used.
-
F6
Battery saver relay.
10 A
F7
Direct current/alternating current inverter.
40 A
F8
Trailer brake control module.
30 A
F9
Driver power seat.
30 A
F10
Passenger power seat.
30 A
F11
Trailer lamps.
30 A
F12
Anti-lock brake system with electronic stability
control.
25 A
F13
Powertrain control module.
5 A
F14
Powertrain control module relay.
40 A
F15
Body control module.
40 A
F16
Anti-lock brake system.
40 A
F17
Modified vehicle connections.
40 A
F18
Trailer module.
5 A
F19
Heated exterior mirror relay.
5 A
F20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.
10 A
F21
Not used.
-
F22
Air conditioning control module.
7.5 A
F23
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Protected Component
Fuse Rating
Fuse Number
Exterior mirrors.
7.5 A
F7
Not used.
-
F8
Right-hand high beam.
10 A
F9
Left-hand high beam.
10 A
F10
Right-hand exterior lamps.
25 A
F11
Left-hand headlamp.
Not used.
-
F12
Secondary On-Board Diagnostic Control Module A.
15 A
F13
Battery saver.
Direction indicators.
25 A
F14 Power windows.
Heated windshield element.
Left-hand exterior lamps.
25 A
F15 Right-hand headlamp.
Central high mounted stoplamp.
Audio unit.
20 A
F16
Navigation unit.
Instrument panel cluster.
7.5 A
F17
Auxiliary heater control module.
Headlamp switch.
10 A
F18 Steering wheel module.
Stoplamp switch.
Front control/display interface module.
5 A
F19
Ignition passive anti-theft system.
5 A
F20
Spare.
3 A
F21
FUSE SPECIFICATION CHART - 3.5L ECOBOOST™/3.7L
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2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, Third-Printing- Fuses

Protected Component
Fuse Rating
Fuse Number
Restraints control module.
10 A
F1
Anti-lock brake system with electronic stability
control.
4 A
F2
Interior lighting.
7.5 A
F3
Power point relay control.
Trailer tow reversing lamp relay.
10 A
F4
Modified vehicle connections.
20 A
F5
Not used.
-
F6
Battery saver.
10 A
F7
Direct current/alternating current inverter.
40 A
F8
Trailer brake control module.
30 A
F9
Driver power seat.
30 A
F10
Passenger power seat.
30 A
F11
Trailer lamps.
30 A
F12
Anti-lock brake system with electronic stability
control.
25 A
F13
Powertrain control module.
5 A
F14
Powertrain control module relay.
40 A
F15
Body control module.
40 A
F16
Anti-lock brake system.
40 A
F17
Modified vehicle connections.
40 A
F18
Trailer module.
5 A
F19
Heated exterior mirror relay.
5 A
F20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.
10 A
F21
Not used.
-
F22
Air conditioning control module.
7.5 A
F23
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2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, Third-Printing- Fuses