Customer Assistance
Getting the Services You Need................178
In California (U.S. Only)..............................179
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................180
Utilizing the Mediation/Arbitration Program (Canada Only).........................181
Getting Assistance Outside the U.S. and Canada..........................................................181
Ordering Additional Owner's Literature.....................................................182
Reporting Safety Defects (U.S. Only).............................................................183
Reporting Safety Defects (Canada Only).............................................................183
Fuses
Fuse Box Locations......................................185
Fuse Specification Chart
...........................186
Changing a Fuse...........................................195
Maintenance
General Information....................................197
Opening and Closing the Hood...............197
Under Hood Overview................................199
Engine Oil Dipstick
......................................200
Engine Oil Check
.........................................200
Oil Change Indicator Reset.......................201
Engine Cooling Fan......................................201
Engine Coolant Check...............................202
Automatic Transmission Fluid Check
...........................................................206
Brake Fluid Check
.......................................206
Washer Fluid Check
....................................206
Changing the 12V Battery.........................206
Checking the Wiper Blades
.....................208
Changing the Wiper Blades
....................208
Adjusting the Headlamps...........................211
Changing a Bulb............................................212
Bulb Specification Chart............................217
Changing the Engine Air Filter.................218 Drive Belt Routing.........................................218
Vehicle Care
Cleaning Products........................................219
Cleaning the Exterior
..................................220
Waxing..............................................................221
Cleaning the Engine
.....................................221
Cleaning the Windows and Wiper Blades...........................................................221
Cleaning the Interior....................................222
Cleaning the Instrument Panel and Instrument Cluster Lens........................222
Cleaning Leather Seats..............................223
Repairing Minor Paint Damage...............224
Cleaning the Wheels..................................224
Vehicle Storage.............................................224
Wheels and Tires
General Information
....................................227
Tire Care
..........................................................228
Using Snow Chains.....................................243
Tire Pressure Monitoring System..........244
Changing a Road Wheel...........................248
Technical Specifications...........................253
Capacities and Specific- ations
Engine Specifications
.................................255
Motorcraft Parts
...........................................255
Vehicle Identification Number................255
Vehicle Certification Label
.......................256
Transmission Code Designation.............257
Capacities and Specifications
................257
Audio System
General Information....................................261
Audio Unit - Vehicles With: AM/FM......262
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................265
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Low Fuel Level
It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Parking Lamps It will illuminate when you switch
the parking lamps on.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On-Board Diagnostics
(OBD-II) system has detected a
malfunction of the vehicle emissions
control system. Refer to On-Board
Diagnostics (OBD-II) for more information
about having your vehicle serviced.
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing.
Traction and Stability Control
It will flash when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the system
checked by your authorized dealer
immediately.
Traction and Stability Control Off It illuminates when you switch
the system off. It will go out
when you switch the system
back on or when you switch the ignition
off.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Instrument Cluster E138639 E130458
Tire Pressure Monitoring System
Action
Message Indic-
ator
Message
Displays when one or more tires on your
vehicle have low tire pressure. See Tire
Pressure Monitoring System (page 244).
-
Low Tire Pressure
Displays when the tire pressure monitoring
system is malfunctioning. If the warning
stays on or continues to come on, have your
vehicle checked as soon as possible. See
Tire Pressure Monitoring System (page
244
).
-
Tire Pressure Monitor
Fault
Displays when a tire pressure sensor is
malfunctioning, or your spare tire is in use.
Refer to the relevant chapter for informa-
tion on how the system operates under
these conditions. See
Tire Pressure
Monitoring System (page 244). If the
warning stays on or continues to come on,
have your vehicle checked as soon as
possible.
-
Tire Pressure Sensor
Fault
Traction Control Action
Message Indic-
ator
Message
Displays when you switch the system off.
-
Traction control off
See
Using Traction Control (page 137).
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Information Displays
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges. CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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•
Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level. Battery
•
Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
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•
Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Vehicle Care