2018 FORD TAURUS Owners Manual

Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 420). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company do not access the system data
for any purpose other than as described
absent consent, a court order, or where
required by law enforcement, other
government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company.
HOME SCREEN
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Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space contains
the compass.
Displays the current setting of the passenger heated or
climate controlled seats.
*
Passenger
Heated and
Climate
Controlled
Seats
B
This icon does not display if your vehicle has hard button
controls for heated and climate controlled seats.
If your vehicle is not equipped with navigation, this option
displays under the audio information.
The name of the connected phone appears on the screen.
The status of the phone features also appear. This includes
signal strength, battery charge, 911 assist setting state (On
or Off), text messaging and roaming.
Phone
C
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Home screen display
Tile
Item
Displays the current setting of the heated or climate
controlled driver seat.
*
Driver
Heated and
Climate
Controlled
Seats
D
This icon does not display if your vehicle has hard button
controls for heated and climate controlled seats.
If your vehicle is not equipped with navigation, this option
displays under the audio information.
This map displays your current location or current route in
real time.
*
Navigation
E
When you have navigation active, you also see the next
turn and the length of time and distance to your destination.
If your vehicle does not have navigation, this space contains
the audio information.
* If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road. You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
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Action and Description
Voice Command
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature. Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say: Description
Voice command
You can say the Sirius channel name or number
such as "Sirius channel 16".
1
Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1” .
1
FM ___ HD ___
Allows you to listen to music on your Bluetooth-
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
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Description
Voice command
Play Song ___
Play Audiobook ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say: Description
Voice command
Adjust the temperature between 60–85°F
(15.5– 29.5°C).
Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say: Description
Voice command
Follow the on-screen instructions to complete the pairingprocess. See
Settings (page 420).
Pair Phone
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
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Press the voice button and say a command similar to the following:
Description
Voice command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.
Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands: Description
Voice Command
If the full number was not entered with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.
Dial
Tells SYNC 3 to erase the last block of digits stated.
Delete
Tells SYNC 3 to erase the entire number.
Clear
Text Message Voice Commands
To access text message options, press the voice button and say: Description
Voice command
Listen to Message You can say the number of the message you
would like to hear.
Listen to text message ___
Reply to Message
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Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the following
commands to set a destination or find a point of interest.
___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or a major brand name, where
major brand name is a chain with more
than 20 locations
You can find an address, a point of interest (POI), or search for points of interest
by category: Description
Voice command
Allows you to enter the address search functionality. You can
also search for an address in a specific state or province.
Find an Address
State the name of the POI category or major brand name you
would like to search for such as "Find restaurants".
Find a ___
Allows you to enter the POI search functionality.
Find a POI
Allows you to enter the intersection search functionality.
Find an Intersection
State the name of a POI category or major brand name you would
like to search for.
Find the Nearest

Allows you to see a list of your previous destinations.
Show Previous
Destinations
Allows you to see a list of your favorite destinations.
Show Favorites
Allows you to route to your home address.
Drive Home
Allows you to route to your work address.
Drive to Work
In addition, you can say these commands when a route is active: Description
Voice command
Cancels the current route.
Cancel Route
Allows you to select an alternate route.
Detour
Repeats the last guidance prompt.
Repeat Instruction
Displays the active route.
Show Route
Displays the list of upcoming maneuvers.
Route Summary
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Description
Voice command
Provides current location.
Where Am I
Allows you to zoom in on the map.
Zoom in
Allows you to zoom out from the map.
Zoom out
Mobile App Voice Commands (If Equipped)
The following voice commands are always available: Description
Voice command
SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.
List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
Find Mobile Apps
There are also voice commands that you can use when app(s) are connected to
SYNC 3: Description
Voice command
At any time, you can say the name of a mobile app to start the
mobile app on SYNC 3.
Say the name of an
app
SYNC 3 will list the available voice commands for the specified
app if the app is running on SYNC 3.
Say the name of an
app, followed by
help
SiriusXM Traffic and Travel Link
Voice Commands
(If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.
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