
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be connected to a Wi-Fi
access point. Data rates may apply.
To connect your system to Wi-Fi,
select:
Menu Item
Settings
Wi-Fi You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings. See
Settings (page 420). You can also perform
a master reset. See SYNC™ 3
Troubleshooting (page 434). If you would like to switch this feature
on later, select: Menu Item
Settings
General From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
When the system is connected via Wi-Fi
and automatic updates are enabled, your
system checks for software updates
periodically. If a new version is available, it
downloads at that time. Software
downloads can take place for up to 30
minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off: Menu Item
Settings
General In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
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Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 420).
Note: HD Radio broadcasts are not
available in all markets.
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Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize Order
You can also have the system set the order
for you by pressing:
Go
To return to your route, press:
SYNC AppLink
The AppLink app allows you to use some
SYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, the
location of your vehicle is recorded and
sent to your SYNC AppLink app. The
location of your vehicle can be viewed
within the app. You can also view walking
directions to your vehicle.
Last Mile Navigation
When you park near your destination, the
system provides walking directions to your
destination.
POI Search
Your paired phone can be used to access
additional points of interest (POI). These
points of interest can only be access when
your phone is paired.
Send To Car
You can send destinations to your
navigation system using a computer or
phone using AppLink. cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico). cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press
More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
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Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability. Note:
It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 163
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories...................................................448 Exterior Style....................................................... 448
Interior Style........................................................ 448
Lifestyle................................................................. 448
Peace of Mind..................................................... 448
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............180
Active Park Assist
...........................................171
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps.........................255 Horizontal Aim Adjustment........................... 256
Vertical Aim Adjustment................................. 255
Adjusting the Pedals.....................................70
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................66
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................66
End of Travel Position......................................... 67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............259
Alarm See: Anti-Theft Alarm........................................ 65
All-Wheel Drive.............................................156
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65Appendices....................................................470
Apps...................................................................417
........................................................................\
............ 417
SiriusXM Traffic and Travel Link.................... 419
At a Glance........................................................16
Audible Warnings and Indicators.............88 Headlamps On Warning Chime..................... 88
Key in Ignition Warning Chime........................ 88
Keyless Warning Alert........................................ 88
Parking Brake On Warning Chime.................88
Audio Control...................................................67 Seek, Next or Previous........................................ 67
Audio Input Jack...........................................327
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: AM/FM/ CD....................................................................318
Menu Structure.................................................. 320
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................323
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................324
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: AM/FM/CD
........................................110
Automatic Climate Control - Vehicles With: Premium AM/FM/CD
.....................112
Automatic Climate Control - Vehicles With: Sony Audio System
........................113
Automatic High Beam Control..................75
Switching the System On and Off.................76
Automatic Transmission
............................152
Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission............................. 152
Automatic Transmission Fluid Check - 2.0L EcoBoost™
.......................................248
6F35 Transmission........................................... 248
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Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Why Maintain Your Vehicle at Your
Dealership?..................................................... 452
Getting Assistance Outside the U.S. and Canada..........................................................222
Getting the Services You Need................219 Away From Home............................................... 219
Global Opening...............................................79
Opening the Windows........................................ 79
H
Handbrake See: Parking Brake............................................. 164
Hazard Flashers
.............................................214
Headlamp Adjusting See: Adjusting the Headlamps..................... 255
Headlamp Exit Delay.....................................75
Headrest See: Head Restraints.......................................... 119
Head Restraints
.............................................119
Adjusting the Head Restraint......................... 120
Tilting Head Restraints ..................................... 121
Heated Seats
..................................................126
Rear Heated Seats............................................. 126
Heated Steering Wheel
...............................68
Heated Windows and Mirrors....................117 Heated Exterior Mirror........................................ 117
Heated Rear Window.......................................... 117
Heating See: Climate Control......................................... 109
Hill Start Assist..............................................164 Switching the System On and Off...............165
Using Hill Start Assist....................................... 164
Hints on Controlling the Interior Climate...........................................................115
Defogging the Side Windows in Cold Weather.............................................................. 117
General Hints......................................................... 115
Quickly Cooling the Interior............................. 116
Quickly Heating the Interior............................. 116
Recommended Settings for Cooling............117
Recommended Settings for Heating...........116
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen
................................................382
Hood Lock See: Opening and Closing the Hood...........237 I
Ignition Switch
...............................................135
In California (U.S. Only)............................220
Information Display Control......................68
Information Displays....................................89
General Information........................................... 89
Information Messages
.................................98
Adaptive Cruise Control.................................... 98
AdvanceTrac ™..................................................... 99
Alarm........................................................................\
99
All Wheel Drive................................................... 100
Automatic Engine Shutdown.......................... 99
Automatic High Beam Control....................... 99
Battery and Charging System....................... 100
Blind Spot Information and Cross Traffic Alert System..................................................... 101
Brake System........................................................ 101
Collision Warning System............................... 102
Doors and Locks................................................. 102
Driver Alert............................................................ 102
Fuel........................................................................\
.. 102
Keys and Intelligent Access............................ 103
Lane Keeping System....................................... 103
Maintenance........................................................ 104
MyKey..................................................................... 104
Park Aid.................................................................. 105
Passenger Sensing System Message.........105
Power Steering.................................................... 106
Reminder Messages.......................................... 105
Remote Start....................................................... 106
Seats....................................................................... 106
Starting System.................................................. 106
Tire Pressure Monitoring System.................. 107
Traction Control................................................... 107
Transmission........................................................ 107
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
........................................83
Instrument Lighting Dimmer......................74
Instrument Panel Overview........................16
Interior Lamps
..................................................77
Interior Luggage Compartment Release............................................................62
501
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index