2018 FORD TAURUS service

Roadside Emergencies
Roadside Assistance
..................................213
Hazard Flashers ............................................
214
Fuel Shutoff ...................................................
214
Jump Starting the Vehicle ........................
215
Post-Crash Alert System ...........................
217
Transporting the Vehicle ...........................
217
Customer Assistance
Getting the Services You Need ...............
219
In California (U.S. Only) ...........................
220
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
221
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
222
Getting Assistance Outside the U.S. and Canada .......................................................
222
Ordering Additional Owner's Literature ........................................................................\
223
Reporting Safety Defects (U.S. Only) ........................................................................\
224
Reporting Safety Defects (Canada Only) ........................................................................\
224
Fuses
Fuse Specification Chart .........................
226
Changing a Fuse ..........................................
235
Maintenance
General Information ...................................
237
Opening and Closing the Hood ..............
237
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
238
Under Hood Overview - 3.5L Duratec ........................................................................\
239
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
.
241
Engine Oil Dipstick - 2.0L EcoBoost™ ........................................................................\
242
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™ ...............................................
242
Engine Oil Check .........................................
242Oil Change Indicator Reset
.....................
243
Engine Coolant Check ..............................
244
Automatic Transmission Fluid Check - 2.0L EcoBoost™ .....................................
248
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™ .........
248
Brake Fluid Check ........................................
251
Power Steering Fluid Check ....................
252
Washer Fluid Check ...................................
252
Fuel Filter .......................................................
252
Changing the 12V Battery ........................
252
Checking the Wiper Blades .....................
254
Changing the Wiper Blades ....................
255
Adjusting the Headlamps ........................
255
Changing a Bulb ..........................................
256
Bulb Specification Chart ..........................
257
Changing the Engine Air Filter ...............
259
Vehicle Care
General Information ..................................
260
Cleaning Products .....................................
260
Cleaning the Exterior ................................
260
Waxing .............................................................
261
Cleaning the Engine ...................................
262
Cleaning the Windows and Wiper Blades ........................................................................\
262
Cleaning the Interior ..................................
263
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
263
Cleaning Leather Seats ............................
264
Repairing Minor Paint Damage .............
264
Cleaning the Wheels .................................
264
Vehicle Storage ...........................................
265
Wheels and Tires
General Information ..................................
267
Tire Sealant and Inflator Kit ....................
267
Tire Care ..........................................................
273
Using Summer Tires ..................................
286
Using Snow Chains ....................................
286
4
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Table of Contents

Tire Pressure Monitoring System
..........287
Changing a Road Wheel ...........................
291
Technical Specifications ..........................
295
Capacities and Specifications
Engine Specifications - 2.0L EcoBoost™ ........................................................................\
297
Engine Specifications - 3.5L Duratec ........................................................................\
297
Engine Specifications - 3.5L Ecoboost™ ........................................................................\
298
Motorcraft Parts - 2.0L EcoBoost™ ....
299
Motorcraft Parts - 3.5L Duratec ...........
300
Motorcraft Parts - 3.5L Ecoboost™ ......
301
Vehicle Identification Number ...............
302
Vehicle Certification Label ......................
303
Transmission Code Designation ...........
303
Capacities and Specifications - 2.0L EcoBoost™ ..............................................
304
Capacities and Specifications - 3.5L Duratec .......................................................
307
Capacities and Specifications - 3.5L Ecoboost™ ................................................
312
Audio System
General Information ....................................
317
Audio Unit - Vehicles With: AM/FM/CD ........................................................................\
.
318
Audio Unit - Vehicles With: Premium AM/ FM/CD .........................................................
323
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
324
Satellite Radio .............................................
325
Audio Input Jack ..........................................
327
USB Port ........................................................
328
Media Hub .....................................................
329
SYNC™
General Information ..................................
330
Using Voice Recognition ...........................
332
Using SYNC™ With Your Phone ...........
335SYNC™ Applications and Services
......
348
SYNC™ AppLink ™....................................
350
Using SYNC™ With Your Media Player ........................................................................\
.
351
SYNC™ Troubleshooting .........................
361
SYNC™ 3
General Information ..................................
370
Home Screen ...............................................
382
Using Voice Recognition ..........................
384
Entertainment ..............................................
391
Climate ............................................................
401
Phone .............................................................
404
Navigation ....................................................
409
Apps ..................................................................
417
Settings ..........................................................
420
SYNC™ 3 Troubleshooting .....................
434
Accessories
Accessories ..................................................
448
Ford Protect
Ford Protect .................................................
450
Scheduled Maintenance
General Maintenance Information .......
452
Normal Scheduled Maintenance .........
455
Special Operating Conditions Scheduled Maintenance ............................................
458
Scheduled Maintenance Record ..........
460
Appendices
End User License Agreement ................
470
5
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Table of Contents

Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
9
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Introduction E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969

data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 330).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less. The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
10
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Introduction

or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 330).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 330). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
11
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Introduction

We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. NEVER use a rearward facing child
restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur. 12
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
13
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Introduction

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death. Even with advanced restraints
systems, properly restrain children
12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death. Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury. Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death. Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. WARNINGS
Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
38
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Supplementary Restraints System