2018 FORD FUSION remote start

System Not Available
The system may not turn on if there is:
•
A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
• The system does not detect a lead
vehicle after you stop, or driving at low
speeds. Blocked Sensor Note:
You cannot see the sensor. It is
behind a fascia panel.
A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Possible Causes and Actions for This Message Displaying: Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. This happens, for example, when driving in sparse rural or desert
environments. A false blocked condition either self clears, or clears after you restart your
vehicle.
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Restricted features
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
SYNC Connect (If Equipped)
With a SYNC® Connect-equipped vehicle,
you can use FordPass® to track your
vehicle ’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. You can
also schedule specific times to remotely
start your vehicle so it is ready to hit the
road as soon as you are. SYNC Connect is an optional feature on select vehicles.
FordPass® is available through a free
download via the Apple App Store® or
Google Play
™. Message and data rates
may apply. Services may be limited by
mobile phone network coverage area.
• FCC: LHJ-FAN
• IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
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Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protectors.
• Graphics.
• Hood deflector.
• Rear spoiler.
• Side window deflectors*.
• Splash guards.
Interior Style
• All-weather floor mats.
• Door sill plates.
• Floor liners.
• Premium carpeted floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Car covers*.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Interior light kit.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Warning sensor system.
• Wheel locks.
*Ford Licensed Accessories. The
accessory manufacturer designs, develops
and therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Hints on Driving With Anti-Lock
Brakes.............................................................175
Home Screen................................................405
Hood Lock See: Opening and Closing the Hood..........255
I
In California (U.S. Only)............................238
Information Display Control
.......................73
Information Displays....................................96 General Information........................................... 96
Information Messages
................................105
Active Park............................................................ 105
Adaptive Cruise Control.................................. 106
AdvanceTrac®..................................................... 106
Airbag...................................................................... 107
Alarm....................................................................... 107
All-Wheel Drive................................................... 109
Automatic Engine Shutdown........................ 109
Auto Start-Stop................................................... 107
Battery and Charging System......................... 110
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Doors and Locks.................................................... 111
Driver Alert............................................................... 111
Fuel........................................................................\
..... 111
Hill Start Assist...................................................... 111
Keys and Intelligent Access............................. 112
Lane Keeping System......................................... 113
Maintenance.......................................................... 113
MyKey....................................................................... 114
Park Aid................................................................... 115
Park Brake............................................................... 115
Power Steering..................................................... 116
Pre-Collision Assist............................................. 116
Remote Start......................................................... 116
Seats........................................................................\
. 117
Starting System ................................................... 117
Tire Pressure Monitoring System................... 117
Traction Control................................................... 118
Transmission......................................................... 118
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26Instrument Cluster
........................................89
Instrument Lighting Dimmer......................77 Vehicles With Front Fog Lamps...................... 78
Vehicles Without Front Fog Lamps...............78
Instrument Panel Overview........................16
Interior Lamps
.................................................80
Front Interior Lamps........................................... 80
Rear Interior Lamps.............................................. 81
Interior Luggage Compartment Release...........................................................66
Interior Mirror
...................................................86
Automatic Dimming Mirror.............................. 86
Manual Dimming Mirror..................................... 86
Introduction.........................................................7
J
Jump Starting the Vehicle........................233 Connecting the Jumper Cables.................... 233
Jump Starting...................................................... 234
Preparing Your Vehicle..................................... 233
Removing the Jumper Cables....................... 234
K
Keyless Entry
...................................................64
SECURICODE™ Keyless Entry
Keypad................................................................ 64
Keyless Starting
.............................................147
Ignition Modes...................................................... 147
Keys and Remote Controls........................50
L
Lane Keeping System
................................205
Switching the System On and Off..............206
Lighting Control
..............................................76
Headlamp Flasher................................................ 77
Headlamp High Beam........................................ 76
Lighting...............................................................76 General Information............................................ 76
Load Carrying.................................................218
Load Limit........................................................218 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 222
Vehicle Loading - with and without a Trailer.................................................................. 218
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Personal Safety System
™.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................427 During a Phone Call.......................................... 430
Making Calls........................................................ 429
Pairing Your Cell Phone for the First Time................................................................... 427
Phone Menu........................................................ 428
Receiving Calls................................................... 430
Smartphone Connectivity............................... 431
Text Messaging.................................................... 431
Post-Crash Alert System..........................235
Power Door Locks See: Locking and Unlocking.............................. 61
Power Seats
....................................................132
10-way power seat............................................. 134
6-way power seat............................................... 133
Power Lumbar..................................................... 134
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Down................................................. 83
One-Touch Up....................................................... 83
Window Lock......................................................... 84
Pre-Collision Assist
......................................215
Using the Pre-Collision Assist
System............................................................... 215
Protecting the Environment........................15
R
Rear Parking Aid............................................183 Obstacle Distance Indicator........................... 184
Rear Seat Armrest........................................138
Rear Seats.......................................................136
Rear View Camera
.......................................193
Camera Guidelines............................................ 194
Manual Zoom....................................................... 195
Obstacle Distance Indicator........................... 195
Rear Camera Delay............................................ 195
Using the Rear View Camera System.........193
Rear View Camera See: Rear View Camera.................................... 193
Recommended Towing Weights
............224
Refueling..........................................................157 Refueling System Overview............................ 157
Refueling System Warning............................. 159Refueling Your Vehicle......................................
158
Remote Control..............................................50 Car Finder................................................................ 53
Intelligent Access Key........................................ 50
Remote Start......................................................... 54
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Using the Key Blade............................................. 51
Remote Start
..................................................129
Automatic Settings............................................ 129
Repairing Minor Paint Damage...............281
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Roadside Assistance
...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 232
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 229
Running Out of Fuel....................................156 Adding Fuel From a Portable Fuel
Container.......................................................... 156
Filling a Portable Fuel Container.................. 156
S
Safety Canopy ™
.............................................47
Safety Precautions......................................154
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The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................239
Tire Care..........................................................284
Glossary of Tire Terminology........................ 286
Information About Uniform Tire Quality Grading............................................................. 284
Information Contained on the Tire Sidewall............................................................ 287
Temperature A B C............................................ 285
Traction AA A B C.............................................. 285
Treadwear............................................................ 285
Tire Pressure Monitoring System..........300 Changing Tires With a Tire Pressure
Monitoring System........................................ 301
Understanding Your Tire Pressure Monitoring System ....................................... 301
Tires See: Wheels and Tires..................................... 284
Towing a Trailer.............................................223 Load Placement................................................. 223
Towing Points................................................236 Installing the Recovery Hook........................ 236
Recovery Hook Location................................. 236
Towing the Vehicle on Four Wheels...........................................................227
Emergency Towing............................................. 227
Recreational Towing.......................................... 227
Vehicles Equipped with 1.5L, 2.0L, and 2.5L Engines.............................................................. 227
Vehicles Equipped with a 2.7L Engine........227
Towing..............................................................223
Traction Control............................................180 Principle of Operation...................................... 180
Transmission Code Designation.............321
Transmission..................................................165
Transporting the Vehicle
...........................235
Type Approvals..............................................521
RF Certification Logos for Tire Pressure
Monitoring Sensor(s)................................... 521
U
Under Hood Overview - 1.5L EcoBoost™.................................................256
Under Hood Overview - 2.0L EcoBoost™..................................................257
Under Hood Overview - 2.5L
...................258 Under Hood Overview - 2.7L
EcoBoost™.................................................259
Unique Driving Characteristics
................152
Universal Garage Door Opener...............139
HomeLink Wireless Control System............139
USB Port
.........................................................354
Using Adaptive Cruise Control.................197 Automatic Cancellation................................. 200
Blocked Sensor................................................... 202
Canceling the Set Speed............................... 200
Changing the Set Speed................................ 200
Detection Issues................................................. 201
Following a Vehicle............................................ 198
Following a Vehicle to a Complete Stop.................................................................... 199
Hilly Condition Usage...................................... 200
Overriding the Set Speed............................... 200
Park Brake Application................................... 200
Resuming the Set Speed............................... 200
Setting the Adaptive Cruise Speed.............198
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................... 198
Setting the Gap Distance................................ 199
Switching Adaptive Cruise Control Off...................................................................... 200
Switching Adaptive Cruise Control On........................................................................\
197
Switching to Normal Cruise Control...........203
System Not Available...................................... 202
Using All-Wheel Drive.................................170 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 170
Using Cruise Control...................................196 Switching Cruise Control Off......................... 196
Switching Cruise Control On.......................... 196
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................299
Using Stability Control................................182
Using Summer Tires
...................................299
Using SYNC™ With Your Media Player.............................................................376
Accessing Your USB Song Library...............380
Bluetooth Devices and System Settings............................................................ 382
Connecting Your Digital Media Player to the USB Port........................................................... 376
Media Menu Features....................................... 379
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