Note: The electrical source must meetcertain requirements for the high-voltagebatteries to charge. The AC outlet must bea three-prong 110-120 volt AC outlet that isproperly grounded, 15–20 amps (or greater)and in good condition. You must use adedicated line, which means you cannothave other appliances connected to thesame circuit. If you do not use a dedicatedcircuit, the circuit breaker could trip or open.If you do not have a dedicated circuit,contact a licensed professional electricianfor proper installation.
Make sure that the 120 volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargingcoupler into the charge port on yourvehicle.
Note:When the convenience cord isplugged into an outlet, use the followingtable to determine your vehicle chargestatus. If the POWER indicator light is offafter plugging in the convenience cord, usea different outlet.
Note:When the convenience cord is plugged into an outlet, use the following table todetermine your vehicle charge status.
StatusConvenience Cord LED Indicators
FaultPower
If the POWER and FAULT indicator lights are offafter plugging in the convenience cord, use adifferent outlet.
OffOff
The convenience cord is plugged into the wall andready to charge your vehicle. Reference theCHARGE PORT section below for information onhow to tell if the vehicle is charging.
OffOn
The convenience cord is experiencing a chargingfault with the vehicle. The convenience cord willretry 3 times. If the fault persists, your vehicle isnot charging or there is an internal fault in thecharging equipment.
BlinkOff
Ground Fault Circuit Interrupter (GFCI) FaultDetected. The convenience cord is retrying tocharge.
BlinkOn
The convenience cord detected a high temper-ature at the AC plug and Wall Outlet. Your vehicleis not charging.
On SteadyBlinking
Missing Ground at AC Outlet. Connect to properlygrounded AC outlet. Your vehicle is not charging.On SteadyOff
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Note:If charging for your plug-in vehiclefails, please call the Customer RelationshipCenter, or click on Call for support or Livechat at www.owner.ford.com.
Charge Port
The charge port is located between thefront left side door and front left wheelwell. There is an indentation located onthe charge port door. Press with yourthumb to open and close the door.
Note: Do not force the charge port dooropen or closed. Forcing the door open orclosed will damage the charge port.
The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle.
Divided into four quadrants, the chargeport light ring displays the state of chargein 25 percent increments.
There is a cord acknowledgment featurethat activates when you initiate a chargecycle. The four light quadrants willindividually flash clockwise starting withthe top right light and ending with the topleft, two full times, confirming the systemdetects the charging coupler.
Use the key fob to view the charge statusof your vehicle at any time by pressing theunlock button. The light ring will light upthe corresponding quadrant(s) so that thecurrent state of charge can be determined.If the charge is below 25 percent, the lightring will not light. Do not forget to press thelock button on your key fob to re-lock yourvehicle.
The light ring will also display the currentstate of charge when opening the doors.
Charging
Note:Your vehicle must be in park P tocharge.
To charge the high-voltage battery:
1. Put the vehicle in park P and powerdown the vehicle.
2. With your thumb, press in and releasethe indentation located on the chargeport door and the door will rotate open.
3. Plug the charging coupler into thecharge port receptacle on your vehicle.Make sure the button clicks confirmingthat you have completely engaged thecoupler.
4. Verify that the cord acknowledgmentfeature activates. This indicates thebeginning of a normal charge cycle.
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5. If using a 240–volt charging station,follow the instructions on the chargestation to begin the charging process.
The light ring will display how far along thecharge is:
•When the top right quadrant is pulsing,the charge is between 0-25 percent.
•When the top right quadrant light is onand the bottom right quadrant ispulsing, the charge is between 25-50percent.
•When the lights on both right sidequadrants are on and the bottom leftquadrant is pulsing, the charge isbetween 50-75 percent.
•When the lights on the three quadrantsare on and the top left quadrant ispulsing, the charge is between 75-100percent.
•When all lights on the entire ring areon, the charge is complete.
Note:The light ring will turn off one minuteafter reaching a full charge.
Locking the Charging Coupler
Note:You will need a padlock or acombination lock with a shackle diameterof 0.2 in (5 mm) or less and the straightportion of the shackle of 1.0 in (25.4 mm)of length or more.
1. Insert the lock through the hole in thecharging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note:See the Charge Settings Menu onyour touchscreen. See SYNC™ 3 (page 370).
When you select Value Charge, chargingmay not begin upon plugging in. Yourvehicle may delay charging to takeadvantage of off-peak electricity rates.Your vehicle will optimize the chargeschedule to be complete by the next GOTime.
When waiting to charge (not activelycharging), the light ring will indicate thepresent state of charge of the high voltagebattery as follows:
•When the top right quadrant light is off,the charge is between 0–25 percent.
•When the top right quadrant light is on,and the bottom right quadrant is off,the charge is between 25–50 percent.
•When both right side quadrant lightsare on and the bottom left quadrant isoff, the charge is between 50–75percent.
•When three quadrant lights are on andthe top left quadrant is off, the chargeis between 75–100 percent.
•When all lights on the entire ring areon, the charge is 100 percent.
Note:When your vehicle is waiting tocharge, the light ring will turn off one minuteafter displaying the present state of charge.When your vehicle automatically beginscharging, the light ring will turn on anddisplay how far along the charge is per thesection above.
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Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
You can modify the lighting ring. Refer tothe Charge Port Light Ring Settings. SeeSYNC™ 3 (page 370).
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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If you turn your vehicle off when moving,your vehicle first shifts into neutral (N) untilit slows down enough to shift into park (P)automatically.
Note:If you have waited an extendedperiod of time (2-15 minutes) before startingyour vehicle, unlatching your seatbelt causesthis feature to activate, even with thedriver's door closed.
Note:This feature may not work properlyif the door ajar switch is malfunctioning. Ifyour door ajar indicator does not illuminatewhen you open the driver’s door or theindicator illuminates with the driver’s doorclosed, see your authorized dealer.
Reverse (R)
With the transmission selector in reverse(R), your vehicle moves backward. Alwayscome to a complete stop before shiftinginto and out of reverse (R).
Neutral (N)
With the transmission selector in neutral(N), your vehicle can be started and is freeto roll. Hold the brake pedal down when inthis position.
Stay in Neutral Mode
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Note:When entering an automatic carwash, always shift to Neutral (N). If you areexiting the vehicle before the car wash, Stayin Neutral Mode is available.
Stay in Neutral mode allows your vehicleto stay in neutral when you exit yourvehicle. Your vehicle must be stationary toenter this mode.
To enter Stay in Neutral mode:
1.Switch your vehicle on but do not startthe engine. See Keyless Starting(page 145).
2.Place your foot on the brake pedal androtate the transmission selector toneutral (N).
Note:When in neutral (N), a messageappears in the display screen informing youhow to access Stay in Neutral mode.
3. Press either the low (L) or sport (S)button in the middle of thetransmission selector to enter Stay inNeutral mode.
A message appears in the display screenconfirming your vehicle is in Stay in Neutralmode. The neutral (N) indicator light onthe transmission selector also flashes.
To exit Stay in Neutral mode, place yourfoot on the brake pedal and rotate thetransmission selector to park (P).
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Grade Assist
Press the grade assist button toactivate grade assist. The gradeassist lamp appears in theinstrument cluster. Press the button againto switch it off.
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4. When the transmission selectorindicator is still flashing, release theoverride switch to shift from park (P)to neutral (N).
5.Your vehicle remains in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
6. Release the parking brake.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,it may be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
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Transmission
GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out and anauthorized dealer should check them. If thevehicle has continuous vibration or shudderin the steering wheel while braking, anauthorized dealer should check your vehicle.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 278).
See Warning Lamps andIndicators (page 92).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Switch the engine off, move thetransmission to park (P) and apply theparking brake. Inspect the acceleratorpedal and the area around it for any itemsor debris that may be obstructing itsmovement.If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Emergency Brake Assist
Emergency brake assist detects when youbrake heavily by measuring the rate atwhich you press the brake pedal. Itprovides maximum braking efficiency aslong as you press the pedal. Emergencybrake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you switch theignition on. If the light does notilluminate during start up, remains on orflashes, the anti-lock braking system maybe disabled. Have the system checked byan authorized dealer. If the anti-lock brakesystem is disabled, normal braking is stilleffective.
If the brake warning lampilluminates with the parkingbrake released, have your brakesystem serviced immediately.
It also illuminates momentarily when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the system checkedby an authorized dealer.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
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Pull the switch up to apply the electricparking brake.
The brake system warning lamp flashesfor about two seconds and thenilluminates to confirm that you haveapplied the electric parking brake. SeeInformation Displays (page 97).
If you apply the electric parking brake whenyour vehicle is moving, the brake systemwarning lamp illuminates and a warningchime sounds. See Information Displays(page 97).
If your vehicle speed is above 4 mph(6 km/h), the braking force is applied aslong as you pull the switch. Releasing orpressing the switch or pressing theaccelerator pedal stops the braking force.
Releasing the Electric ParkingBrake
You can release the electric parking brakeeither manually by pressing the switch orautomatically.
Manual release
WARNING
If the brake system warning lightremains illuminated or flashes formore than four seconds after youhave released the parking brake, therecould be a problem with your brakingsystem. Have your vehicle checked as soonas possible.
You can manually release the electricparking brake by:
1. Switching the ignition on.
2. Pressing the brake pedal.
3. Pressing the electric parking brakeswitch.
When the electric parking brake is released,the brake system warning lamp turns off.
Automatic release - drive away release
Your vehicle automatically releases theparking brake if all of the followingconditions exist:
•You close the driver door (automatictransmission only).
•You press the accelerator pedal andrelease the clutch pedal.
•There are no faults detected in theparking brake system.
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