
Introduction
About This Manual..........................................7
Symbols Glossary............................................7
Data Recording.................................................9
California Proposition 65.............................11
Perchlorate........................................................11
Ford Credit.........................................................11
Replacement Parts Recommendation............................................................................12
Special Notices...............................................12
Mobile Communications Equipment............................................................................13
Export Unique Options.................................13
Environment
Protecting the Environment.......................15
At a Glance
Instrument Panel Overview.......................16
Child Safety
General Information......................................18
Installing Child Restraints...........................19
Booster Seats..................................................27
Child Restraint Positioning........................29
Child Safety Locks........................................30
Seatbelts
Principle of Operation..................................32
Fastening the Seatbelts..............................33
Seatbelt Height Adjustment.....................36
Seatbelt Warning Lamp and IndicatorChime............................................................36
Seatbelt Reminder........................................37
Child Restraint and SeatbeltMaintenance...............................................39
Seatbelt Extension.......................................39
Personal Safety System™
Personal Safety System™........................40
Supplementary RestraintsSystem
Principle of Operation..................................41
Driver and Passenger Airbags...................42
Front Passenger Sensing System...........43
Side Airbags....................................................45
Driver and Passenger Knee Airbags.......46
Safety Canopy™............................................47
Crash Sensors and Airbag Indicator......48
Airbag Disposal.............................................49
Keys and Remote Controls
General Information on RadioFrequencies................................................50
Remote Control.............................................50
Replacing a Lost Key or Remote Control..........................................................................55
MyKey™
Principle of Operation.................................56
Creating a MyKey...........................................57
Clearing All MyKeys......................................58
Checking MyKey System Status..............58
Using MyKey With Remote StartSystems........................................................59
MyKey Troubleshooting..............................59
Doors and Locks
Locking and Unlocking.................................61
Keyless Entry..................................................64
Interior Luggage Compartment Release..........................................................................66
Security
Passive Anti-Theft System.......................68
Anti-Theft Alarm...........................................69
Steering Wheel
Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn..........................................................70
1
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Table of Contents

Driving Hints
Breaking-In....................................................228
Economical Driving....................................228
Driving Through Water..............................229
Floor Mats......................................................229
Roadside Emergencies
Roadside Assistance..................................231
Hazard Flashers...........................................232
Fuel Shutoff..................................................232
Jump Starting the Vehicle.......................233
Collision, Damage or Fire Event.............235
Post-Crash Alert System.........................236
Transporting the Vehicle..........................237
Towing Points...............................................237
Customer Assistance
Getting the Services You Need..............239
In California (U.S. Only)...........................240
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................241
Utilizing the Mediation/ArbitrationProgram (Canada Only)......................242
Getting Assistance Outside the U.S. andCanada.......................................................242
Ordering Additional Owner's Literature........................................................................243
Reporting Safety Defects (U.S. Only)........................................................................244
Reporting Safety Defects (Canada Only)........................................................................244
Fuses
Fuse Specification Chart.........................246
Changing a Fuse.........................................256
Maintenance
General Information..................................258
Opening and Closing the Hood.............258
Under Hood Overview..............................259
Engine Oil Dipstick.....................................260
Engine Oil Check........................................260
Oil Change Indicator Reset......................261
Engine Coolant Check...............................261
Automatic Transmission Fluid Check........................................................................265
Brake Fluid Check.......................................266
Washer Fluid Check...................................266
Fuel Filter.......................................................267
Changing the 12V Battery........................267
Checking the Wiper Blades....................268
Changing the Wiper Blades....................269
Adjusting the Headlamps.......................269
Changing a Bulb..........................................270
Changing the Engine Air Filter................272
Vehicle Care
General Information...................................274
Cleaning Products......................................274
Cleaning the Exterior.................................274
Waxing.............................................................275
Cleaning the Engine...................................276
Cleaning the Windows and Wiper Blades........................................................................276
Cleaning the Interior...................................277
Cleaning the Instrument Panel andInstrument Cluster Lens.......................277
Cleaning Leather Seats............................278
Repairing Minor Paint Damage..............278
Cleaning the Wheels.................................278
Vehicle Storage............................................279
Body Styling Kits........................................280
Wheels and Tires
General Information...................................281
Tire Sealant and Inflator Kit....................281
Tire Care.........................................................287
Using Summer Tires..................................302
Using Snow Chains....................................302
Tire Pressure Monitoring System.........303
Technical Specifications.........................306
4
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Table of Contents

Capacities and Specifications
Engine Specifications...............................308
Motorcraft Parts.........................................309
Vehicle Identification Number................310
Vehicle Certification Label........................311
Transmission Code Designation.............311
Capacities and Specifications................312
Bulb Specification Chart...........................315
Audio System
General Information....................................317
Audio Unit - Vehicles With: SYNC 3/SonyAudio System............................................318
Audio Unit - Vehicles With: SYNC,Vehicles Without: Touchscreen Display........................................................................320
Audio Unit - Vehicles With: SYNC 3,Vehicles Without: Sony Audio System........................................................................325
Digital Radio.................................................326
Satellite Radio.............................................328
USB Port..........................................................331
SYNC™
General Information..................................332
Using Voice Recognition..........................334
Using SYNC™ With Your Phone...........336
SYNC™ Applications and Services......348
Using SYNC™ With Your Media Player........................................................................353
SYNC™ Troubleshooting........................362
SYNC™ 3
General Information..................................370
Home Screen...............................................383
Using Voice Recognition..........................384
Entertainment.............................................390
Climate............................................................401
Phone.............................................................404
Navigation....................................................409
Electric Vehicle Information....................419
Apps................................................................439
Settings..........................................................442
SYNC™ 3 Troubleshooting....................456
Accessories
Accessories..................................................469
Ford Protect
Ford Protect...................................................471
Scheduled Maintenance
General Maintenance Information.......473
Normal Scheduled Maintenance.........476
Special Operating Conditions ScheduledMaintenance...........................................480
Scheduled Maintenance Record..........482
Appendices
Electromagnetic Compatibility.............493
End User License Agreement................495
Type Approvals.............................................521
5
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Table of Contents

We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
12
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Introduction

4. While the safety belt warning light ison, buckle and then unbuckle thesafety belt. After Step 4, the safety beltwarning light flashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and childsafety seat systems periodically to makesure they work properly and are notdamaged. Inspect the vehicle and childseat safety belts to make sure there are nonicks, tears or cuts. Replace if necessary.All vehicle safety belt assemblies, includingretractors, buckles, front safety belt buckleassemblies, buckle support assemblies(slide bar-if equipped), shoulder beltheight adjusters (if equipped), shoulderbelt guide on seat back (if equipped), childsafety seat LATCH and tether anchors, andattaching hardware, should be inspectedafter a crash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
Ford Motor Company recommends thatall safety belt assemblies in use in vehiclesinvolved in a crash be replaced. However,if the crash was minor and an authorizeddealer finds that the belts do not showdamage and continue to operate properly,they do not need to be replaced. Safetybelt assemblies not in use during a crashshould also be inspected and replaced ifeither damage or improper operation isnoted.
Properly care for safety belts. See VehicleCare (page 274).
SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle'sseatbelt should not use an extension.Unnecessary use could result inserious personal injury in the event of acrash.
Only use extensions provided free ofcharge by Ford Motor Companydealers. The dealer will provide anextension designed specifically for thisvehicle, model year and seating position.The use of an extension intended foranother vehicle, model year or seatingposition may not offer you the fullprotection of your vehicle’s seatbeltrestraint system.
Never use seatbelt extensions toinstall child restraints.
Do not use a seatbelt extension withan inflatable seatbelt.
Do not use extensions to change thefit of the belt across the torso, overthe lap or to make the seatbeltbuckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromFord Motor Company dealers. Only Fordseatbelt extensions made by the originalequipment seatbelts manufacturer shouldbe used with Ford seatbelts. Ask yourauthorized dealer if your extension iscompatible with your Ford vehicle restraintsystem.
39
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Seatbelts

particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instructioncould result in personal injury.
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction couldresult in personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front ofan active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 48).
Proper Driver and Front PassengerSeating Adjustment
WARNING
National Highway Traffic SafetyAdministration (NHTSA)recommends a minimum distanceof at least 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
42
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Supplementary Restraints SystemE151127 E67017

The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of the vehicle (includingframe, bumper, front end bodystructure and tow hooks) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifythe front end of the vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltsystem, the adaptive collapsible steeringcolumn, driver airbag, passenger airbag,knee airbag(s), seat mounted side airbags,Safety Canopy and optional rear inflatableseatbelts. Based on the type of crash, therestraints control module will deploy theappropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or a backuptone (if equipped). Routine maintenanceof the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard (Ifequipped). The tone pattern will repeatperiodically until the problem, the lightor both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, belt usage)were not appropriate to activate thesesafety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners and rearinflatable seatbelts are designed toactivate in frontal, near-frontal andside crashes and rollovers.
•The knee airbag(s) may deploy basedon crash severity and occupantconditions.
48
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Supplementary Restraints SystemE67017

Lane Keeping System Lamp (If
Equipped)
Lights when you activate thelane keeping system.
Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
To confirm the lamp is working, it will alsolight momentarily when you switch on theignition. If it does not light when you switchon the ignition, or it begins to flash at anytime, have an authorized dealer check thesystem.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights when you have switchedon the vehicle and it is ready todrive. A corresponding messagemay appear stating ready to drive.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Emission Law (page 164).
95
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Instrument ClusterE144813 E144692