Wi-Fi Issues
Possible solutionPossible causeIssue
If the vehicle is equipped with heatedwindshield, try positioning the vehicle sothat the windshield is not facing thehotspot. If you have metallic window tintingbut not on the windshield, position thevehicle to face the hotspot. If all windowsare tinted, you can open the windows in thedirection of the hotspot if that is feasible.
There may be anobstruction betweenSYNC 3 and the hotspot.
Poor signal seenby SYNC 3despite beingnear a hotspot.
Try to remove other obstructions that mayimpact signal quality such as opening thegarage door.
Please set the network to visible and tryagain.The hotspot was definedas a hidden network.A hotspot is notlisted in the listof availablenetworks.
SYNC 3 currently does not provide ahotspot.SYNC 3 does notcurrently provide ahotspot.
SYNC 3 is notseen whensearching forWi-Fi networksfrom your phoneor other devices.
Check the signal quality (under networkdetails), if SYNC 3 indicates good or excel-lent, test with another high-speed equippedhotspot where the environment is morepredictable.
Poor signal strength, toofar from the hotspot,hotspot is supportingmultiple connections,slow Internet connectionor other problems.
Software down-load takes toolong.
Test the connection with another device, ifthe hotspot requires a subscription, youmay contact the service provider.
It is possible that there isno new software. Theconnected hotspot maybe a managed one and itrequires either asubscription or agreeingto the terms and condi-tions.
SYNC 3 seemsto connect witha hotspot andthe signalstrength isexcellent butthe software isnot beingupdated.
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SYNC™ 3
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Bumper protectors.
•Graphics.
•Rear spoiler.
•Side-window deflectors*.
•Splash guards.
Interior Style
•Door sill plates.
•Floor liners.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Charge cord bag*.
•Interior light kit.
•Roof racks and carriers*.
•Tablet cradle*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Roadside assistance kit*.
•Vehicle security systems.
•Warning sensor system.
•Wheel locks.
*Ford Licensed Accessories. Theaccessory manufacturer designs, developsand therefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
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Scheduled Maintenance
A
A/CSee: Climate Control..........................................119About This Manual...........................................7ABSSee: Brakes............................................................179ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................179Accessories...................................................469Exterior Style.......................................................469Interior Style........................................................469Lifestyle.................................................................469Peace of Mind.....................................................469AccessoriesSee: Replacement PartsRecommendation............................................12ACCSee: Using Adaptive Cruise Control.............201Active Park Assist..........................................191Deactivating the Active Park AssistFeature..............................................................195Parallel Parking, Perpendicular Parking,Parallel Park Out Assist................................191Troubleshooting the System.........................196Adjusting the Headlamps........................269Horizontal Aim Adjustment...........................270Vertical Aim Adjustment................................269Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn.............................................................71Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................70End of Travel Position.........................................70Airbag Disposal...............................................49Air ConditioningSee: Climate Control..........................................119Air FilterSee: Changing the Engine Air Filter.............272AlarmSee: Anti-Theft Alarm........................................69Ambient Lighting............................................82Anti-Theft Alarm............................................69Arming the Alarm................................................69Disarming the Alarm...........................................69Appendices....................................................493
Apps.................................................................439..................................................................................439SiriusXM Traffic and Travel Link....................441At a Glance........................................................16Audible Warnings and Indicators.............96Headlamps On Warning Chime.....................96Keyless Warning Alert........................................96Parking Brake On Warning Chime.................96Audio Control....................................................71MODE........................................................................72Seek, Next or Previous........................................72Audio System.................................................317General Information...........................................317Audio Unit - Vehicles With: SYNC,Vehicles Without: TouchscreenDisplay..........................................................320Menu Structure...................................................322Audio Unit - Vehicles With: SYNC 3,Vehicles Without: Sony AudioSystem..........................................................325Audio Unit - Vehicles With: SYNC 3/SonyAudio System..............................................318Autolamps.........................................................77Windshield Wiper ActivatedHeadlamps.........................................................77Automatic Climate Control - VehiclesWith: SYNC, Vehicles Without:Touchscreen Display.................................123Automatic Climate Control - VehiclesWith: SYNC 3, Vehicles Without: SonyAudio System...............................................121A/C............................................................................122AUTO.......................................................................122Climate Controlled Seats.................................122Defrost....................................................................122Fan Speed Control..............................................122Heated Rear Window........................................122Heated Seats........................................................122Left-hand Temperature Control....................123Max A/C..................................................................122Max Defrost...........................................................123Power.......................................................................122Recirculated Air....................................................122Right-hand Temperature Control.................122Automatic Climate Control - VehiclesWith: SYNC 3/Sony AudioSystem............................................................119A/C............................................................................119
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Index
AUTO........................................................................121Climate Controlled Seats................................120Defrost....................................................................120Fan Speed Control.............................................120Heated Rear Window........................................120Heated Seats.......................................................120Heated Windshield............................................120Left-hand Temperature Control...................120Max A/C.................................................................120Max Defrost..........................................................120Power......................................................................120Recirculated Air...................................................120Right-hand Temperature Control................120Automatic High Beam Control..................79Automatic High Beam Indicator....................80Switching the System On and Off.................79Automatic Transmission............................175Brake-Shift Interlock Override........................177If Your Vehicle Gets Stuck In Mud orSnow...................................................................178Understanding the Positions of Your RotaryShift Transmission.........................................175Automatic Transmission FluidCheck............................................................265Autowipers........................................................74Autowipers Settings............................................75Auxiliary Power Points................................142110 Volt AC Power Point...................................14212 Volt DC Power Point.....................................142Locations...............................................................142
B
BatterySee: Changing the 12V Battery......................267Blind Spot Information System...............214Switching the System Off and On................215System Errors.......................................................215Using the Blind Spot InformationSystem...............................................................214BLISSee: Blind Spot Information System...........214Body Styling Kits.........................................280Bonnet LockSee: Opening and Closing the Hood..........258Booster Seats...................................................27Types of Booster Seats......................................28Brake Fluid Check........................................266
Brakes................................................................179General Information...........................................179Breaking-In.....................................................228Bulb Specification Chart............................315
C
Cabin Air Filter................................................126California Proposition 65..............................11Capacities and Specifications.................312Alternative Engine Oil for Extremely ColdClimates............................................................315Specifications.......................................................312Car WashSee: Cleaning the Exterior...............................274Catalytic Converter......................................165On-Board Diagnostics (OBD-II)...................166Readiness for Inspection and Maintenance(I/M) Testing...................................................166Center Console..............................................144Changing a Bulb...........................................270Front Halogen Fog Lamp.................................271Headlamp.............................................................270LED Lamps.............................................................271License Plate Lamp...........................................272Reversing Lamp..................................................272Changing a Fuse..........................................256Fuses......................................................................256Changing the 12V Battery..........................267Changing the Engine Air Filter.................272Changing the Wiper Blades.....................269Charging the High Voltage Battery.........170Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................59Number of MyKeys..............................................59Checking the Wiper Blades.....................268Child Restraint and SeatbeltMaintenance.................................................39Child Restraint Positioning.........................29Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................30Left-Hand Side.......................................................31Right-Hand Side....................................................31Cleaning Leather Seats.............................278Cleaning Products........................................274Materials................................................................274
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Index
Cleaning the Engine....................................276Cleaning the Exterior...................................274Cleaning the Headlamps.................................275Exterior Chrome Parts......................................275Exterior Plastic Parts.........................................275Stripes or Graphics............................................275Underbody............................................................275Under Hood..........................................................275Cleaning the Instrument Panel andInstrument Cluster Lens..........................277Cleaning the Interior....................................277Cleaning the Wheels..................................278Cleaning the Windows and WiperBlades............................................................276Clearing All MyKeys.......................................58Climate.............................................................401Climate Control..............................................119Climate Controlled Seats..........................135Cooled Seats........................................................136Collision, Damage or Fire Event..............235Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................235Coolant CheckSee: Engine Coolant Check.............................261Crash Sensors and Airbag Indicator.......48Creating a MyKey............................................57Programming or Changing ConfigurableSettings...............................................................58Cross Traffic Alert.........................................215Blocked Sensors..................................................217Switching the System Off and On................217System Errors........................................................217System Lights, Messages and AudibleAlerts...................................................................217System Limitations.............................................217Using the Cross Traffic Alert System...........215Cruise Control..................................................72Principle of Operation.....................................200Type One..................................................................72Type Two..................................................................73Cruise controlSee: Using Cruise Control..............................200Customer Assistance.................................239
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................78Type One - Conventional(Non-Configurable)........................................78Type Two - Configurable...................................78Digital Radio..................................................326HD Radio Reception and StationTroubleshooting.............................................327Direction Indicators.......................................80Doors and Locks..............................................61Driver Alert.....................................................208PRINCIPLE OF OPERATION..........................208USING DRIVER ALERT....................................208Driver and Passenger Airbags....................42Children and Airbags...........................................43Proper Driver and Front Passenger SeatingAdjustment........................................................42Driver and Passenger Knee Airbags........46Driving Aids....................................................208Driving Hints..................................................228Driving Through Water...............................229DRLSee: Daytime Running Lamps.........................78
E
Economical Driving.....................................228EcoSelect........................................................154Electric Parking Brake.................................180Applying the Electric Parking brake............180Battery With No Charge...................................182Parking On a Hill (Vehicles With a ManualTransmission) ................................................180Releasing the Electric Parking Brake............181Electric Vehicle Information.....................419Charge Settings (Energi VehiclesOnly)...................................................................421Power Flow..........................................................435Electromagnetic Compatibility..............493Emission Law.................................................164Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........165Tampering With a Noise ControlSystem...............................................................164
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Index
General Information on RadioFrequencies...................................................50Intelligent Access.................................................50General Maintenance Information........473Multi-point Inspection.....................................476Owner Checks and Services..........................475Protecting Your Investment...........................473Why Maintain Your Vehicle?..........................473Why Maintain Your Vehicle at YourDealership?.....................................................473Getting Assistance Outside the U.S. andCanada.........................................................242Getting the Services You Need...............239Away From Home..............................................239Global Opening and Closing......................84Closing the Windows..........................................84Opening the Windows.......................................84
H
Hazard Flashers............................................232Headlamp AdjustingSee: Adjusting the Headlamps....................269HeadrestSee: Head Restraints.........................................128Head Restraints.............................................128Adjusting the Head Restraint.........................129Tilting Head Restraints ....................................129Heated Seats..................................................135Heated Steering Wheel................................73Heated Windows and Mirrors..................126Heated Exterior Mirrors.....................................126Heated Rear Window........................................126HeatingSee: Climate Control..........................................119High Voltage Battery Cut-OffSwitch.............................................................174High Voltage Battery...................................168General Information..........................................168Hill Start Assist..............................................182Using Hill Start Assist.......................................183Hints on Controlling the InteriorClimate..........................................................125Defogging the Side Windows in ColdWeather.............................................................126General Hints........................................................125Quickly Cooling the Interior.............................126Quickly Heating the Interior............................126
Recommended Settings for Cooling...........126Recommended Settings for Heating..........126Hints on Driving With Anti-LockBrakes.............................................................179Home Screen................................................383Hood LockSee: Opening and Closing the Hood..........258Hybrid Vehicle Frequently AskedQuestions.....................................................154Hybrid Vehicle Operation..........................150Battery:....................................................................151Braking:....................................................................151Driving:....................................................................150Driving to Optimize Fuel Economy................151Engine:.....................................................................151Starting:.................................................................150Stopping:...............................................................150Transmission Operation:.................................150
I
In California (U.S. Only)............................240Information Display Control.......................73Information Displays.....................................97General Information............................................97Information Messages...............................106Active Park............................................................106Adaptive Cruise Control...................................107AdvanceTrac™....................................................107Airbag.....................................................................108Alarm......................................................................108Automatic Engine Shutdown........................108Battery and Charging System (12volt)....................................................................109Battery and Charging System (HighVoltage)............................................................109Blind Spot Information and Cross TrafficAlert System.....................................................110Doors and Locks..................................................110Driver Alert...............................................................111Fuel.............................................................................111Hill Start Assist.....................................................112Keys and Intelligent Access.............................112Lane Keeping System.........................................113Maintenance..........................................................113MyKey.......................................................................114Park Aid...................................................................115Park Brake...............................................................115
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Index
Power Steering.....................................................116Pre-Collision Assist.............................................116Remote Start.........................................................116Seats........................................................................116Starting System ...................................................117Tire Pressure Monitoring System...................117Traction Control....................................................117Transmission.........................................................118Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)...........................................24Using Tether Straps.............................................26Instrument Cluster........................................89Instrument Lighting Dimmer......................77Vehicles With Front Fog Lamps......................78Vehicles Without Front Fog Lamps...............78Instrument Panel Overview........................16Interior Lamps.................................................80Front Interior Lamps...........................................80Rear Interior Lamps..............................................81Interior Luggage CompartmentRelease...........................................................66Interior Mirror...................................................86Automatic Dimming Mirror..............................86Manual Dimming Mirror.....................................86Introduction.........................................................7
J
Jump Starting the Vehicle........................233Connecting the Jumper Cables....................233Jump Starting......................................................234Preparing Your Vehicle.....................................233Removing the Jumper Cables.......................234
K
Keyless Entry...................................................64SECURICODE™ Keyless EntryKeypad................................................................64Keyless Starting............................................145Ignition Modes.....................................................145Keys and Remote Controls........................50
L
Lane Keeping System................................209Switching the System On and Off...............210Lighting Control..............................................76Headlamp Flasher................................................77Headlamp High Beam........................................76Lighting...............................................................76General Information............................................76Load Carrying.................................................222Load Limit.......................................................222Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................226Vehicle Loading - with and without aTrailer.................................................................222Locking and Unlocking..................................61Activating Intelligent Access............................62Autolock...................................................................63Autounlock.............................................................64Battery Saver.........................................................64Illuminated Entry..................................................64Illuminated Exit.....................................................64Power Door Locks.................................................61Remote Control.....................................................61Smart Unlocks for Intelligent AccessKeys......................................................................63
M
Maintenance.................................................258General Information.........................................258Manual Seats.................................................130Memory Function..........................................132Easy Entry and Exit Feature............................133Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................133Saving a PreSet Position..................................133Message CenterSee: Information Displays.................................97MirrorsSee: Heated Windows and Mirrors..............126See: Windows and Mirrors................................83Mobile Communications Equipment.......13Moonroof...........................................................87Bounce-Back.........................................................88Opening and Closing the Moonroof..............87
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Index