
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Customer Assistance

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

4.Open the hood. Support the hood withthe strut.
Closing the Hood
1.Remove the hood strut from the catchand secure it correctly after use.
2. Lower the hood and allow it to dropunder its own weight for the last 8-12in (20-30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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MaintenanceE87786 A
IFGH
EBCD
E146046

General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if a tire has becomeseverely damaged. Only punctures locatedwithin the tire tread can be sealed with thekit.
Do not attempt to repair punctures largerthan 0.24 in (6 mm) or damage to the tire'ssidewall. The tire may not completely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Turn on thehazard lights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister and canbe seen through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, the tire pressuremonitoring system sensor and valvestem on the wheel must be replacedby an authorized Ford dealer.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
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Wheels and Tires

* When inflation only is requiredfor a tire or other objects, theselector must be in the Airposition.
What to do when a Tire IsPunctured
A tire puncture within the tire's tread areacan be repaired in two stages with the kit.
•In the first stage, the tire will bereinflated with a sealing compoundand air. After the tire has been inflated,you will need to drive the vehicle ashort distance 4 mi (6 km) to distributethe sealant in the tire.
•In the second stage, you will need tocheck the tire pressure and adjust, ifnecessary, to the vehicle's specifiedtire inflation pressure.
First Stage: Reinflating the Tirewith Sealing Compound and Air
WARNINGS
Do not stand directly over the kitwhile inflating the tire. If you noticeany unusual bulges or deformationsin the tire's sidewall during inflation, stopand call roadside assistance.
If the tire does not inflate to therecommended tire pressure within15 minutes, stop and call roadsideassistance.
Do not run the engine whenoperating the air compressor unlessthe vehicle is outdoors or in awell-ventilated area.
Preparation: Park the vehicle in a safe, leveland secure area, away from moving traffic.
Turn the hazard lights on. Apply the parkingbrake and turn the engine off. Inspect theflat tire for visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid anyallergic reactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
1. Remove the valve cap from the tirevalve.
2. Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
3. Fasten the hose to the tire valve byturning the connector clockwise.Tighten the connection securely.
4. Plug the power cable into the 12-voltpower point in the vehicle.
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Wheels and TiresE175978 E175979

When Inflating Your Tires
WARNING
Do not use the tire pressuredisplayed in the information displayas a tire pressure gauge. Failure tofollow this instruction could result inpersonal injury or death.
When putting air into your tires (such as ata gas station or in your garage), the tirepressure monitoring system may notrespond immediately to the air added toyour tires.
It may take up to two minutes of drivingover 20 mph (32 km/h) for the light to turnoff after you have filled your tires to therecommended inflation pressure.
How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle is
stationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. Thislower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materialspresent on the mounting surfaces of the wheel or the surface of the wheel hub,brake drum or brake disc that contacts the wheel. Make sure that any fastenersthat attach the rotor to the hub are secured so they do not interfere with the mountingsurfaces of the wheel. Installing wheels without correct metal-to-metal contact at thewheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come offwhile your vehicle is in motion, resulting in loss of control.
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Wheels and Tires

Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See yourdevice's manual on how to push contacts. Press the OKbutton to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select theoption to confirm. Press the OK button to delete thecurrent phonebook and call history. The system takes youback to the menu for phone settings.
Delete
Press the OK button to select and download your phone-book to the system.Download now
When automatic download is on, the system deletes anychanges (additions or deletions) saved in the system sinceyour last download.
Auto-download
When automatic download is off, the system does notdownload your phonebook when your cellular phoneconnects to SYNC.
You can only access your phonebook, call history and textmessages when your paired cellular phone connects tothe system. Check or uncheck this option to downloadyour phonebook automatically each time your phoneconnects to the system. Download times are phone-dependent and quantity-dependent.
Enabling this feature allows you to select how yourcontacts are displayed. You can select:Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices as wellas set a phone as primary.
1. Press the PHONE button.
2.Scroll until Bluetooth Devices appears,and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
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SYNC™