Restricted features
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or AvoidAreas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
MyFord Mobile™ with EmbeddedModem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFordMobile app on your smartphone. Theembedded modem in your vehiclecommunicates with the app and allowsyou to start, lock, unlock and locate yourvehicle remotely. The app also connectsyou with other vehicle resources like aparking locator, roadside assistance, dealerlocations and Ford Support. MyFord Mobile
is supported by Android and iPhone and itis available through the App Store andGoogle Play. The MyFord mobile app isavailable through a free download.Services included for four years. Text anddata rates apply to usage.
SYNC Connect For Hybrid Vehicles
(If Equipped)
With a SYNC® Connect-equipped vehicle,you can use FordPass® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. You canalso schedule specific times to remotelystart your vehicle so it is ready to hit theroad as soon as you are. SYNC Connect isan optional feature on select vehicles.FordPass® is available through a freedownload via the Apple App Store® orGoogle Play™. Message and data ratesmay apply. Services may be limited bymobile phone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
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SYNC™ 3
Personal Profiles
Possible cause and solutionIssue
The keyfob being used is not linked to aprofile.
The wrong keyfob is being used.
A button other than unlock or remote startis being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profiledoes not.
The vehicle is in motion.My profile recalls but my preset positionsdo not.The preset positions are the same as theGuest or previously active profile.
Unlink and relink your keyfob in thePersonal Profiles menu. You may need tosee your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed.This could happen if you let dealership adda new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed withoutyour acknowledgement.
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SYNC™ 3
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Bumper protectors.
•Graphics.
•Rear spoiler.
•Side-window deflectors*.
•Splash guards.
Interior Style
•Door sill plates.
•Floor liners.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Charge cord bag*.
•Interior light kit.
•Roof racks and carriers*.
•Tablet cradle*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Roadside assistance kit*.
•Vehicle security systems.
•Warning sensor system.
•Wheel locks.
*Ford Licensed Accessories. Theaccessory manufacturer designs, developsand therefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories
Power Steering.....................................................116Pre-Collision Assist.............................................116Remote Start.........................................................116Seats........................................................................116Starting System ...................................................117Tire Pressure Monitoring System...................117Traction Control....................................................117Transmission.........................................................118Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)...........................................24Using Tether Straps.............................................26Instrument Cluster........................................89Instrument Lighting Dimmer......................77Vehicles With Front Fog Lamps......................78Vehicles Without Front Fog Lamps...............78Instrument Panel Overview........................16Interior Lamps.................................................80Front Interior Lamps...........................................80Rear Interior Lamps..............................................81Interior Luggage CompartmentRelease...........................................................66Interior Mirror...................................................86Automatic Dimming Mirror..............................86Manual Dimming Mirror.....................................86Introduction.........................................................7
J
Jump Starting the Vehicle........................233Connecting the Jumper Cables....................233Jump Starting......................................................234Preparing Your Vehicle.....................................233Removing the Jumper Cables.......................234
K
Keyless Entry...................................................64SECURICODE™ Keyless EntryKeypad................................................................64Keyless Starting............................................145Ignition Modes.....................................................145Keys and Remote Controls........................50
L
Lane Keeping System................................209Switching the System On and Off...............210Lighting Control..............................................76Headlamp Flasher................................................77Headlamp High Beam........................................76Lighting...............................................................76General Information............................................76Load Carrying.................................................222Load Limit.......................................................222Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................226Vehicle Loading - with and without aTrailer.................................................................222Locking and Unlocking..................................61Activating Intelligent Access............................62Autolock...................................................................63Autounlock.............................................................64Battery Saver.........................................................64Illuminated Entry..................................................64Illuminated Exit.....................................................64Power Door Locks.................................................61Remote Control.....................................................61Smart Unlocks for Intelligent AccessKeys......................................................................63
M
Maintenance.................................................258General Information.........................................258Manual Seats.................................................130Memory Function..........................................132Easy Entry and Exit Feature............................133Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................133Saving a PreSet Position..................................133Message CenterSee: Information Displays.................................97MirrorsSee: Heated Windows and Mirrors..............126See: Windows and Mirrors................................83Mobile Communications Equipment.......13Moonroof...........................................................87Bounce-Back.........................................................88Opening and Closing the Moonroof..............87
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Index
Refueling.........................................................160Fuel Filler Door Manual OverrideLever...................................................................162System Warnings................................................162Remote Control..............................................50Car Finder................................................................53Intelligent Access Key........................................50Remote Start.........................................................54Replacing the Battery.........................................52Sounding the Panic Alarm................................53Using the Key Blade.............................................51Remote Start..................................................127Automatic Settings............................................127Repairing Minor Paint Damage...............278Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl.............................................................55Reporting Safety Defects (CanadaOnly)..............................................................244Reporting Safety Defects (U.S.Only)..............................................................244Roadside Assistance...................................231Vehicles Sold in Canada: Getting RoadsideAssistance........................................................232Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................232Vehicles Sold in Canada: Using RoadsideAssistance........................................................232Vehicles Sold in the United States: GettingRoadside Assistance....................................231Vehicles Sold in the United States: UsingRoadside Assistance....................................231Roadside Emergencies...............................231Running-InSee: Breaking-In.................................................228Running Out of Fuel....................................159Adding Fuel From a Portable FuelContainer..........................................................159Filling a Portable Fuel Container..................159
S
Safety Canopy™.............................................47
Safety Precautions.......................................157Satellite Radio..............................................328Satellite Radio Electronic Serial Number(ESN)................................................................329Satellite Radio Reception Factors...............329SiriusXM Satellite Radio Service..................329Troubleshooting.................................................330Scheduled Maintenance Record...........482Scheduled Maintenance...........................473Seatbelt Extension........................................39Seatbelt Height Adjustment......................36Seatbelt Reminder.........................................37Belt-Minder™.........................................................37Seatbelts...........................................................32Principle of Operation.........................................32Seatbelt Warning Lamp and IndicatorChime..............................................................36Conditions of operation.....................................37Seats.................................................................128Security..............................................................68Settings...........................................................442911 Assist...............................................................447Ambient Lighting...............................................453Bluetooth.............................................................444Clock......................................................................444Display...................................................................455General...................................................................451Media Player........................................................443Mobile Apps........................................................450Navigation............................................................448Phone....................................................................444Radio.......................................................................447Sound.....................................................................442Valet Mode...........................................................455Vehicle...................................................................453Voice Control.......................................................455Wi-Fi and Hotspot.............................................452Side Airbags.....................................................45Side Sensing System..................................189Obstacle Distance Indicator..........................190Sitting in the Correct Position..................128Snow ChainsSee: Using Snow Chains.................................302Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12
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Index
U
Under Hood Overview...............................259Unique Driving Characteristics................150Universal Garage Door Opener................137HomeLink Wireless Control System............137USB Port...........................................................331Using Adaptive Cruise Control................201Automatic Cancellation..................................204Blocked Sensor..................................................205Canceling the Set Speed................................204Changing the Set Speed................................204Detection Issues................................................204Following a Vehicle...........................................202Following a Vehicle to a CompleteStop...................................................................203Hilly Condition Usage......................................204Overriding the Set Speed...............................204Resuming the Set Speed................................204Setting the Adaptive Cruise Speed............202Setting the Adaptive Cruise Speed WhenYour Vehicle is Stationary..........................202Setting the Gap Distance...............................203Switching Adaptive Cruise ControlOff......................................................................204Switching Adaptive Cruise ControlOn.......................................................................202Switching to ECO Cruise.................................206Switching to Normal Cruise Control..........206System Not Available......................................205Using Cruise Control..................................200Switching Cruise Control Off........................200Switching Cruise Control On.........................200Switching to ECO Cruise..................................201Using MyKey With Remote StartSystems..........................................................59Using Snow Chains.....................................302Using Stability Control...............................186Using Summer Tires...................................302Using SYNC™ With Your MediaPlayer.............................................................353Accessing Your USB Song Library................357Bluetooth Devices and SystemSettings............................................................359Connecting Your Digital Media Player to theUSB Port...........................................................353Media Menu Features......................................356Media Voice Commands................................354
USB 2......................................................................359Voice Commands for Audio Sources.........360Using SYNC™ With Your Phone............336Accessing Features through the PhoneMenu...................................................................341Accessing Your Phone Settings...................344Bluetooth Devices.............................................345Making Calls........................................................340Pairing a Phone for the First Time...............337Pairing Subsequent Phones..........................338Phone Options during an Active Call.........340Phone Voice Commands................................338Receiving Calls...................................................340System Settings.................................................346Text Messaging...................................................342Using Traction Control...............................184Switching the System Off...............................184System Indicator Lights andMessages..........................................................184Using a Switch.....................................................184Using the Information DisplayControls.............................................................184Using Voice Recognition...........................334Audio Voice Commands.................................385Climate Voice Commands.............................386Initiating a Voice Session................................334Mobile App Voice Commands......................389Navigation Voice Commands.......................387Phone Voice Commands...............................386SiriusXM Traffic and Travel Link VoiceCommands.....................................................389System Interaction and Feedback..............335Voice Settings Commands............................390Utilizing the Mediation/ArbitrationProgram (Canada Only).........................242
V
Vehicle Care...................................................274General Information..........................................274Vehicle Certification Label.........................311Vehicle Identification Number.................310Vehicle Storage.............................................27912V Battery...........................................................280Body........................................................................279Brakes....................................................................280Cooling System..................................................280Engine.....................................................................279
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Index