Capacities and Specifications
Engine Specifications...............................308
Motorcraft Parts.........................................309
Vehicle Identification Number................310
Vehicle Certification Label........................311
Transmission Code Designation.............311
Capacities and Specifications................312
Bulb Specification Chart...........................315
Audio System
General Information....................................317
Audio Unit - Vehicles With: SYNC 3/SonyAudio System............................................318
Audio Unit - Vehicles With: SYNC,Vehicles Without: Touchscreen Display........................................................................320
Audio Unit - Vehicles With: SYNC 3,Vehicles Without: Sony Audio System........................................................................325
Digital Radio.................................................326
Satellite Radio.............................................328
USB Port..........................................................331
SYNC™
General Information..................................332
Using Voice Recognition..........................334
Using SYNC™ With Your Phone...........336
SYNC™ Applications and Services......348
Using SYNC™ With Your Media Player........................................................................353
SYNC™ Troubleshooting........................362
SYNC™ 3
General Information..................................370
Home Screen...............................................383
Using Voice Recognition..........................384
Entertainment.............................................390
Climate............................................................401
Phone.............................................................404
Navigation....................................................409
Electric Vehicle Information....................419
Apps................................................................439
Settings..........................................................442
SYNC™ 3 Troubleshooting....................456
Accessories
Accessories..................................................469
Ford Protect
Ford Protect...................................................471
Scheduled Maintenance
General Maintenance Information.......473
Normal Scheduled Maintenance.........476
Special Operating Conditions ScheduledMaintenance...........................................480
Scheduled Maintenance Record..........482
Appendices
Electromagnetic Compatibility.............493
End User License Agreement................495
Type Approvals.............................................521
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Table of Contents
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys but one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both aMyKey and an admin key are present whenyou start your vehicle, the system recognizesthe admin key only.
Standard Settings
Not every vehicle includes the featureslisted below. If your vehicle has thisequipment, then you cannot change thefollowing settings when using a MyKey:
•Seatbelt reminder or Belt-Minder™.MyKey mutes the audio system untildrivers, and in some instances,passengers, fasten their seatbelts.Note: If your vehicle includes anAM/FM radio or a very basic audiosystem, then the radio may not mute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systemsor parking aids turn on automaticallywhen you use the MyKey system. Forexample, Blind Spot InformationSystem (BLIS), cross traffic alert, lanedeparture warning or forward collisionwarning.Note: MyKey drivers may beable to turn the lane departure warningfeature off, but this feature turns backon automatically with every new keycycle.
•Restricted touchscreen operation insome markets. For example, MyKeymay prevent manual navigationdestination input while the vehicle is inany gear other than park (P) or whenthe vehicle reaches a certain rate ofspeed.
•Satellite radio adult contentrestrictions, if this feature is availablein your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterwardwith an admin key.
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MyKey™
•MP3 and WMA folder mode representsa folder structure consisting of onelevel of folders. The CD player numbersall MP3 and WMA tracks on the disc(noted by the MP3 or WMA fileextension) and all folders containingMP3 and WMA files, from F001 (folder)T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand howthe system reads the structures you create.While various files may be present (fileswith extensions other than MP3 andWMA), only files with the MP3 and WMAextension are played; other files areignored by the system. This enables you touse the same MP3 and WMA disc for avariety of tasks on your work computer,home computer and your in-vehiclesystem.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all MP3 and WMA files play,regardless of being in a specific folder). Infolder mode, the system only plays theMP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
SYNC 3/SONY AUDIO SYSTEM
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:Some features, such as SIRIUSsatellite radio, may not be available in yourlocation. Check with an authorized dealer.
Note:The touchscreen system controlsmost of the audio features. See your SYNCinformation.
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Audio System
GENERAL INFORMATION
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you cansimply touch the item or option that youwant to select. The button changes colorwhen you select it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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SYNC™ 3E205444
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to currentsystem activities including climate settings, voicecommands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing ittakes you to the home screen view.HomeB
This shows the current time. You can set the clock manuallyor have it controlled by the vehicle's GPS location. SeeSettings (page 442).
ClockC
This displays the current outside temperature.OutsideTemperatureD
You can touch any of the buttons on this bar to select afeature.Feature BarE
The touchscreen allows you quick accessto all of your comfort, navigation,communication and entertainmentoptions. Using the status and feature baryou can quickly select the feature you wantto use.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 10 minutes afteryou switch the ignition off (and no doorsopen).
The Status Bar
Additional icons also display in the statusbar depending on market, vehicle optionsand current operation. If a feature is notactive, the icon does not display. Certainicons may move to the left or rightdepending on what options are active.
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SYNC™ 3
FunctionsFeature Bar Item
Allows you to see your vehicle's location ona virtual road map, get driving directions toyour destination and find points of interestalong your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatibleapps running on your iPhone or Androiddevice. Also, access built-in additionalfeatures such as SiriusXM Traffic and TravelLink (if equipped).
Apps
This is where you find the Hybrid vehiclePower Flow information.
You can customize your system withvarious settings for the touchscreen display,feature preferences, and how you want tointeract with your vehicle.
Settings
For Energi vehicles, this is where you willfind the Charge Settings information.
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus onwhat is in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 384).
Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay (If Equipped)
Depending on your vehicle and selectedoptions you may be able to control someof the SYNC 3 features on your informationdisplay. The features are visible in the righthand display (A) .
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SYNC™ 3
InformationOption
Missed callsOutgoing callsIncoming callsAll callsQuickdial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-handsteering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M:Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 70).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
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SYNC™ 3
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following table for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active.
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SYNC™ 3