Roadside Emergencies
Roadside Assistance..................................188
Hazard Flashers............................................189
Fuel Shutoff...................................................189
Jump Starting the Vehicle.........................190
Post-Crash Alert System...........................192
Customer Assistance
Getting the Services You Need................193
In California (U.S. Only).............................194
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................195
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................196
Getting Assistance Outside the U.S. andCanada........................................................196
Ordering Additional Owner'sLiterature......................................................197
Reporting Safety Defects (U.S.Only).............................................................198
Reporting Safety Defects (CanadaOnly).............................................................198
Fuses
Fuse Specification Chart..........................200
Changing a Fuse..........................................209
Maintenance
General Information.....................................211
Opening and Closing the Hood................211
Under Hood Overview - 1.0LEcoBoost™.................................................213
Under Hood Overview - 2.0L....................214
Engine Oil Dipstick - 1.0LEcoBoost™.................................................215
Engine Oil Dipstick - 2.0L...........................215
Engine Oil Check...........................................215
Oil Change Indicator Reset.......................216
Engine Cooling Fan......................................216
Engine Coolant Check.................................217
Automatic Transmission FluidCheck.............................................................221
Brake Fluid Check.........................................221
Clutch Fluid Check - ManualTransmission..............................................221
Washer Fluid Check.....................................222
Changing the 12V Battery..........................222
Checking the Wiper Blades......................223
Changing the Front Wiper Blades.........223
Changing the Rear Wiper Blades...........224
Adjusting the Headlamps.........................225
Removing a Headlamp..............................226
Changing a Bulb...........................................227
Bulb Specification Chart...........................232
Changing the Engine Air Filter.................234
Drive Belt Routing - 1.0LEcoBoost™................................................235
Drive Belt Routing - 2.0L...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior...................................237
Waxing.............................................................238
Cleaning the Engine....................................238
Cleaning the Windows and WiperBlades..........................................................239
Cleaning the Interior...................................239
Cleaning the Instrument Panel andInstrument Cluster Lens.......................240
Cleaning Leather Seats.............................240
Repairing Minor Paint Damage...............241
Cleaning the Wheels...................................241
Vehicle Storage.............................................241
Body Styling Kits..........................................243
Wheels and Tires
Tire Care..........................................................244
Using Snow Chains.....................................259
Tire Pressure Monitoring System..........260
42018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingTable of Contents
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterythat matches the electrical requirementsof the vehicle.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. Some other computersettings, like the clock and radio stationpresets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these settings areerased. Complete the following procedurein order to restore the settings:
1.With the vehicle at a complete stop,set the parking brake.
2.Shift into park (P).
3.Switch off all accessories.
4.Fully press the brake pedal and startthe vehicle.
5.Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 281). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 82).Reset the radio station presets. SeeAudio System (page 281).
6.Allow the engine to idle for at least oneminute. If the engine turns off, pressthe accelerator pedal to start theengine.
7.While the engine is running, press thebrake pedal and shift into neutral (N).
8.Allow the engine to run for at least oneminute by pressing on the acceleratorpedal.
9.Drive the vehicle at least 12 mi (20 km)to completely relearn the idle and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE FRONT WIPER
BLADES
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
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Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shiftthrough all the gears while the engineis running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel system
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of thefuel pump nozzle.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery,we recommend that you disconnectthe battery cables to maintain batterycharge for quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, leversand pins under your vehicle are coveredwith grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirtor grease film build-up on windowsurfaces.
•Check windshield wipers for anydeterioration.
2422018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingVehicle Care
Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
4082018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingFord Protect
Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
4112018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingScheduled Maintenance
Multi-Point Inspection
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal7500-10000 miles(12000-16000 km)Normal commuting with highway driving
4122018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingScheduled Maintenance
A
A/CSee: Climate Control.........................................104About This Manual...........................................7ABSSee: Brakes............................................................147ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................148Accessories...................................................405Exterior style.......................................................405Interior style.........................................................405Lifestyle.................................................................405Peace of mind....................................................405AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................155Deactivating the Active Park AssistFeature...............................................................157Parallel Parking Assist......................................155Troubleshooting the System..........................158Adjusting the Headlamps.........................225Horizontal Aim Adjustment...........................226Vertical Aim Adjustment.................................225Adjusting the Steering Wheel.....................71Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................104Air FilterSee: Changing the Engine Air Filter.............234AlarmSee: Anti-Theft Alarm........................................70Ambient Lighting.............................................81Anti-Theft Alarm............................................70Arming the Alarm.................................................70Disarming the Alarm...........................................70Appendices....................................................427Apps..................................................................376...................................................................................376SiriusXM Traffic and Travel Link...................378Audible Warnings and Indicators............90Fasten Safety Belt................................................91Headlamps On Warning Chime.....................90Key in Ignition Warning Chime........................90Keyless Warning Alert........................................90Low Fuel Minder....................................................91
Parking Brake On Warning Chime...................91Audio Control....................................................71Seek, Next or Previous........................................72Audio System.................................................281General Information..........................................281Audio Unit - Vehicles With: SatelliteRadio.............................................................289Audio Unit - Vehicles With: Sony AudioSystem..........................................................285Menu Structure..................................................286Audio Unit - Vehicles With: SYNC.........282Autolamps.........................................................77Windshield Wiper ActivatedHeadlamps.........................................................77Automatic Climate Control......................105Dual Zone Temperature Control...................107Single Zone Temperature Control...............106Temperature Control........................................106Automatic High Beam Control..................79Automatic High Beam Indicator....................80Overriding the System.......................................80Switching the System On and Off.................79Automatic Transmission............................142Automatic Transmission AdaptiveLearning............................................................146Brake-Shift Interlock.........................................145If Your Vehicle Gets Stuck In Mud orSnow..................................................................146SelectShift Automatic™Transmission...................................................143Understanding the Positions of YourAutomatic Transmission.............................143Automatic Transmission FluidCheck..............................................................221Auto-Start-Stop............................................127Limitations of Use..............................................128Switching the System On and Off...............128Using Auto-Start-Stop with a ManualTransmission....................................................127Using Auto-Start-Stop with an AutomaticTransmission....................................................127Auxiliary Power Points..................................11712 Volt DC Power Point.......................................117Location...................................................................117
4592018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex
B
BatterySee: Changing the 12V Battery......................222Blind Spot Information System..............169Switching the System Off and On................170System Errors.......................................................170Using the Blind Spot InformationSystem...............................................................170BLISSee: Blind Spot Information System..........169Body Styling Kits..........................................243Bonnet LockSee: Opening and Closing the Hood............211Booster Seats..................................................24Types of Booster Seats......................................24Brake Fluid Check.........................................221Brakes................................................................147General Information...........................................147Breaking-In.....................................................186Bulb Specification Chart...........................232
C
Cabin Air Filter...............................................109California Proposition 65..............................11Capacities and Specifications - 1.0LEcoBoost™..................................................274Alternative Engine Oil for Extremely ColdClimates............................................................276Capacities.............................................................274Specifications......................................................274Capacities and Specifications -2.0L.................................................................277Alternative Engine Oil for Extremely ColdClimates...........................................................280Capacities..............................................................277Specifications......................................................278Capacities and Specifications...............268Car WashSee: Cleaning the Exterior...............................237Catalytic Converter.......................................137On-Board Diagnostics (OBD-II)...................138Readiness for Inspection and Maintenance(I/M) Testing...................................................138Center Console...............................................118Changing a Bulb...........................................227Front Fog Lamp..................................................229
Headlamp.............................................................227LED Rear Lamps.................................................232Rear Lamps - 4 Door........................................230Rear Lamps - 5 Door..........................................231Replacing Licence Plate and High MountedBrake Lamp Bulbs.........................................232Changing a Fuse..........................................209Fuses......................................................................209Changing a Road Wheel...........................263Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................263Tire Change Procedure....................................264Changing the 12V Battery..........................222Changing the Engine Air Filter.................234Changing the Front Wiper Blades.........223Changing the Windshield WiperBlades................................................................224Service Position..................................................224Changing the Rear Wiper Blades...........224Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................58Number of MyKeys..............................................58Checking the Wiper Blades......................223Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning.........................26Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Left-Hand Side.....................................................28Right-Hand Side...................................................28Cleaning Leather Seats.............................240Cleaning Products.......................................236Cleaning the Engine....................................238Cleaning the Exterior...................................237Cleaning the Headlamps.................................237Exterior Chrome Parts......................................237Exterior Plastic Parts.........................................237Stripes or Graphics............................................238Underbody...........................................................238Under Hood.........................................................238Cleaning the Instrument Panel andInstrument Cluster Lens........................240Cleaning the Interior...................................239Cleaning the Wheels...................................241Cleaning the Windows and WiperBlades...........................................................239
4602018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex