Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
If you require more information, pleaserefer to the coverage section of yourwarranty guide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instructioncould result in fire, personal injury or death.
In the event of a moderate to severecollision, this vehicle includes a fuel pumpshutoff feature that stops the flow of fuelto the engine. Not every impact will causea shutoff.
Should your vehicle shut off after acollision, you may restart your vehicle. Forvehicles equipped with a key system:
1.Switch off the ignition.
2.Switch to start position.
3.Switch off the ignition.
4.Switch on the ignition to re-enable thefuel pump.
For vehicles equipped with a push buttonstart system:
1.Press the START/STOP button toswitch off the ignition.
2.Press the brake pedal and press theSTART/STOP button to switch on theignition.
1892018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingRoadside Emergencies
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canadaonly). See Settings (page 379).
You can select any of the following duringan active phone call:
3662018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3
B
BatterySee: Changing the 12V Battery......................222Blind Spot Information System..............169Switching the System Off and On................170System Errors.......................................................170Using the Blind Spot InformationSystem...............................................................170BLISSee: Blind Spot Information System..........169Body Styling Kits..........................................243Bonnet LockSee: Opening and Closing the Hood............211Booster Seats..................................................24Types of Booster Seats......................................24Brake Fluid Check.........................................221Brakes................................................................147General Information...........................................147Breaking-In.....................................................186Bulb Specification Chart...........................232
C
Cabin Air Filter...............................................109California Proposition 65..............................11Capacities and Specifications - 1.0LEcoBoost™..................................................274Alternative Engine Oil for Extremely ColdClimates............................................................276Capacities.............................................................274Specifications......................................................274Capacities and Specifications -2.0L.................................................................277Alternative Engine Oil for Extremely ColdClimates...........................................................280Capacities..............................................................277Specifications......................................................278Capacities and Specifications...............268Car WashSee: Cleaning the Exterior...............................237Catalytic Converter.......................................137On-Board Diagnostics (OBD-II)...................138Readiness for Inspection and Maintenance(I/M) Testing...................................................138Center Console...............................................118Changing a Bulb...........................................227Front Fog Lamp..................................................229
Headlamp.............................................................227LED Rear Lamps.................................................232Rear Lamps - 4 Door........................................230Rear Lamps - 5 Door..........................................231Replacing Licence Plate and High MountedBrake Lamp Bulbs.........................................232Changing a Fuse..........................................209Fuses......................................................................209Changing a Road Wheel...........................263Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................263Tire Change Procedure....................................264Changing the 12V Battery..........................222Changing the Engine Air Filter.................234Changing the Front Wiper Blades.........223Changing the Windshield WiperBlades................................................................224Service Position..................................................224Changing the Rear Wiper Blades...........224Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................58Number of MyKeys..............................................58Checking the Wiper Blades......................223Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning.........................26Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Left-Hand Side.....................................................28Right-Hand Side...................................................28Cleaning Leather Seats.............................240Cleaning Products.......................................236Cleaning the Engine....................................238Cleaning the Exterior...................................237Cleaning the Headlamps.................................237Exterior Chrome Parts......................................237Exterior Plastic Parts.........................................237Stripes or Graphics............................................238Underbody...........................................................238Under Hood.........................................................238Cleaning the Instrument Panel andInstrument Cluster Lens........................240Cleaning the Interior...................................239Cleaning the Wheels...................................241Cleaning the Windows and WiperBlades...........................................................239
4602018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex
Tilting Head Restraints .....................................112Heated Seats..................................................116Heated Steering Wheel................................73Heated Windows and Mirrors..................109Heated Exterior Mirrors....................................109Heated Rear Window.......................................109HeatingSee: Climate Control.........................................104Hill Start Assist..............................................148Switching the System On and Off...............149Using Hill Start Assist.......................................149Hints on Controlling the InteriorClimate..........................................................107Cooling the Interior Quickly............................108General Hints........................................................107Heating the Interior Quickly............................107Recommended Settings for Cooling .........108Recommended Settings for Heating..........108Side Window Defogging in ColdWeather............................................................109Hints on Driving With Anti-LockBrakes............................................................148Home Screen................................................346Hood LockSee: Opening and Closing the Hood............211
I
Ignition Switch................................................119In California (U.S. Only).............................194Information Display Control.......................72Information Displays.....................................92General Information............................................92Information Messages.................................96Installing Child Restraints.............................17Child Restraints......................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forChildren (LATCH)............................................20Using Tether Straps.............................................22Instrument Cluster........................................86Instrument Lighting Dimmer......................77Interior Lamps.................................................80Front Interior Lamps (If Equipped)...............80Interior Luggage Compartment Release- 4-Door..........................................................66Interior Mirror...................................................84Introduction.........................................................7
J
Jump Starting the Vehicle.........................190Connecting the Jumper Cables....................190Jump Starting........................................................191Preparing Your Vehicle.....................................190Removing the Jumper Cables.........................191
K
Keyless Entry....................................................65SECURICODE™ KEYLESS ENTRYKEYPAD..............................................................65Keyless Starting.............................................119Failure to Start.....................................................120Fast Restart............................................................121Starting Your Vehicle.........................................120Stopping the Engine When Your Vehicle isMoving.................................................................121Stopping the Engine When Your Vehicle isStationary..........................................................121Switching the Ignition On to AccessoryMode..................................................................120Keys and Remote Controls.........................47
L
Lane Keeping System.................................165Switching the System On and Off...............166Lighting Control..............................................76Headlamp Flasher................................................77High Beams............................................................76Parking Lamps.......................................................76Lighting...............................................................76General Information............................................76Load Carrying.................................................176Load Limit........................................................176Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................181Vehicle Loading - with and without aTrailer..................................................................176Locking and Unlocking................................60Activating Intelligent Access.............................61Autolock...................................................................62Autounlock.............................................................63Battery Saver.........................................................63Disabled Intelligent Access Keys....................62
4632018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex
Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone...............................................................363During a Phone Call..........................................366Making Calls........................................................365Pairing Your Cell Phone for the FirstTime...................................................................363Phone Menu........................................................364Receiving Calls...................................................366Smartphone Connectivity..............................367Text Messaging...................................................367Post-Crash Alert System...........................192Power Door LocksSee: Locking and Unlocking............................60Power Seats.....................................................113Power Lumbar......................................................114Power Windows..............................................82Accessory Delay....................................................83Bounce-Back.........................................................82One-Touch Close.................................................82One-Touch Open..................................................82Rear Window Lock...............................................82Protecting the Environment........................15
R
Rear Parking Aid............................................153Rear Seats........................................................114Folding the Seatback.........................................114Rear Under Floor Storage..........................176Cargo Management System...........................176Rear View Camera.......................................159Enhanced Park Aids............................................161Using the Rear View Camera System.........159Rear View CameraSee: Rear View Camera....................................159Rear Window Wiper and Washers...........75Rear Window Washer.........................................75Rear Window Wiper.............................................75Rear Wiper BladesSee: Changing the Rear Wiper Blades.......224Refueling..........................................................132Refueling System Overview............................132Refueling System Warning..............................134Refueling Your Vehicle......................................132
Remote Control - Vehicles With:Integrated Key Transmitter.....................50Changing the Remote Control Battery........50Integrated Keyhead Transmitter....................50Locating Your Vehicle..........................................51Programming a New Remote Control.........50Reprogramming the UnlockingFunction..............................................................50Sounding the Panic Alarm.................................51Remote Control - Vehicles With: KeylessEntry.................................................................47Changing the Remote Control Battery........48Intelligent Access Key.........................................47Locating Your Vehicle.........................................49Programming a New Remote Control.........48Reprogramming the UnlockingFunction..............................................................48Remote Control - Vehicles With: KeylessEntry with Remote Start............................51Changing the Remote Control Battery.........52Intelligent Access Key..........................................51Locating Your Vehicle.........................................53Programming a New Remote Control..........52Remote Start.........................................................53Reprogramming the UnlockingFunction..............................................................52Sounding the Panic Alarm................................53Remote Start..................................................110Automatic Settings.............................................110Heated and Cooled Devices............................110Last Settings.........................................................110Removing a Headlamp..............................226Repairing Minor Paint Damage................241Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................54Reporting Safety Defects (CanadaOnly)..............................................................198Reporting Safety Defects (U.S.Only)..............................................................198Roadside Assistance..................................188Vehicles Sold in Canada: Getting RoadsideAssistance........................................................189
4652018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex