The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2017
All rights reserved.Part Number: JM5J 19A321 AA 201706 20171106151015
Settings
Always On or User Selectable.Traction Ctrl
Always On or User Selectable.ESC
Always On or User Selectable.911 Assist
xx MPH (xx km/h) or Off.Max Speed
xx MPH (xx km/h) or Off.Speed Warning
Volume Limiter
Always On or User Selectable.Do Not Disturb
Hold OK to Clear All MyKeysClear MyKeys
Navigation infoDisplay
Choose your applicable setting.Language
On or Off.Vehicle Graphic
Choose your applicable setting.Distance
Choose your applicable setting.Temperature
System Check
Active warnings appear first. The systemcheck menu may appear different basedupon equipment options and currentvehicle status. Use the up and down arrowbuttons to scroll through the list. SeeInformation Messages (page 96).
TRIP COMPUTER
Resetting the Trip Computer
Press and hold OK on the current screento reset the respective trip, distance, timeand average fuel consumption information.
All Values
Indicates all the respective trip, distance,time and average fuel consumptioninformation.
Average Fuel Consumption
Indicates the average fuel consumptionsince the function was last reset.
Instantaneous Fuel (If Equipped)
Indicates the current fuel consumption.
Distance to Empty
Indicates the approximate distance yourvehicle will travel on the fuel remaining inthe tank. Changes in driving pattern maycause the value to vary.
Outside Air Temperature
Shows the outside air temperature.
Trip Odometer
Registers the distance traveled ofindividual journeys.
952018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingInformation Displays
CD Settings
Select to scan all disc selections.Scan All
Select to scan all music in the current MP3 folder.Scan Folder
Select to bring soft and loud passages together for a moreconsistent listening level.CD Compression
Clock Settings
Select to set the time.Set Time
Select to set the calendar date.Set Date
Select to view clock time in a 12-hour mode or 24-hourmode.24h Mode
Display Settings
Select to change display brightness.Dimming
Select to display the language in English, French orSpanish.Language
Select to display the outside temperature in Fahrenheitor Celsius.Temp. Setting
2882018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingAudio System
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-sions are organized into groups. By pressing the info book icon, youcan see which signals are included in each group.
There may alsobe SYNC 3enabled appslisted underthese options.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
General
Access and adjust the system settings,voice features, as well as phone, navigationand wireless settings.
Menu Item
Select to have the touchscreen display in English,Spanish or French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choicesmade through the touchscreen.Touch Panel Beep
When you activate this option, the system automatic-ally updates when you have an available Internetconnection through a Wi-Fi network or mobileconnection.
Automatic System Updates
Information pertaining to the system and its software.About SYNC
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases allpersonal settings and personal data.Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspotsettings and information.
System Wi-Fi
You can access the following:
3892018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.
SYNC 3 doesnot understandthe name of asong or artist.
Say the song or artist name exactly as it isdisplayed on your device. For example, say"Play Artist Prince" or "Play song PurpleRain".
You may not be sayingthe name exactly as itappears on your device.
Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
If there are any abbreviations in the name,like ESPN or CNN, you have to spell those:"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,and playlists names do not have any specialcharacters like *, - or +.
The song or artist namemay have some specialcharacters that are notbeing recognized bySYNC 3.
Make sure that you are saying the nameexactly as it appears on your phone. Forexample, if your contact is "Joe Wilson",say "Call Joe Wilson". If your contact nameis "Mom", say "Call Mom".
You may not be sayingthe name exactly as itappears on your phone-book.
SYNC 3 doesnot understandor is calling thewrong contactwhen I want tomake a call.Make sure that your contact names do nothave any special characters like *, - or +.
The contact name maycontain special charac-ters.
SYNC 3 applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may not be sayingthe name exactly as itappears on your phone-book.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreignnames storedon my cellphone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNC3 will read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
4022018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
4032018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
4042018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3